Find My Store. Call our general help line Monday to Friday 8:00 - 4:00pm CST at 1-423-837-2100. If the vent extends straight out of your house, a gust of wind may cause a burst of air to move down the pipe, snuffing the fire out. On a Quadrafire stove, the high-limit will actually kill all the power to the stove altogether. Ashley Hearth Products. Fuel is having a hard time feeding into the burnpot. Vacuuming and removing ash, fuel jams, and other blockages is all that is required to remove the buildup. Usually pressure switches do not fail. If your 5500 pellet stove's digital display shows a flashing A and the glass door is completely shut, this indicates a vacuum issue. If the auger is clogged or the auger motor has failed it will result in your Ashley pellet stove auger not turning. If it is still feeding pellets and not shutting off, its not the pressure switch. Thus, it can provide your desired warmth despite its compact size. This can also be why your stove is no longer feeding pellets. If its too close to the hole in the pot, it will restrict airflow and prevent the fire from starting. Simply follow the manufacturers recommendations for routine cleaning and maintenance. After proof of fire, this is when you can make changes and see the changes happen. Best Price Fast Free Shipping! Take your user manual and double-check your stoves wiring with the provided wiring diagram. A 40-pound bag of pellet fuel may offer solid heat for up to 24 hours. Once the air has started flowing through the stove, a pressure switch commonly called a vacuum switch either senses this pressure and closes the circuit to the feed motor and igniter, or senses back pressure and opens the circuit to the feed motor and igniter. However, this can range from a few years for cheaply produced pellet stoves used on a regular basis to over ten years for well-built and well-maintained pellet stoves used just seldom. If you left your stove plugged in during the offseason, or if it has been plugged in since the last time you used it, and you had a power surge, these switches can sometimes roll out and need to be reset. (The igniter is on the back wall of the firebox, behind the burn pot.). If the hopper is full, check it for moist, wet or dirty pellets and replace them with fresh, dry, clean pellets. Try opening a window (only a tiny amount) in the room where the stove is to see if this remedies the problem. Ashley Hearth AWC21R - The Best Iron Wood Stove. Measuring only 20 inches across and 18 inches deep you can now install a pellet stove in areas never before available. Of course, you will first want to check your stove's owner's manual for recommended cleaning and maintenance, but there are some general guidelines. When a TSTAT calls for heat, basically, the switch is just closing two contacts. Am I correct?? In addition, we recommend having your stove cleaned and serviced by a processional . Ashley Hearth is a brand owned by the USSC (United States Stove Company). Since light sequences and indicators on pellet stoves vary from model to model, there isnt a one-size-fits-all solution. The burnpot is full of partially burned pellets. As a precautionary measure, the system is turned off. Pellet stoves can last up to ten years when used properly. This can prevent airflow through the system, causing the error code. Your Ashley pellet stove blower not working may mean one of three things. Yes, you should be able to. If the auger repeatedly jams, its probably the result of dust buildup, improperly sized pellets, poor quality pellets, a blocked pellet chute, or a worn auger motor. He has hands-on experience with all types of HVAC systems. Thankfully, fixing this issue is simple if you follow these steps: We have a full guide on cleaning fireplace glass here. Hopper . Check the burnpot for gunk. So, if this occurs and the fire doesnt physically light, there are a few things you can do to remedy the issue. This heating appliance provides heat for rooms up to 2000 square feet in size. Customers experiencing Ashley pellet stove problems do not need to worry. For one, you may notice that your pellet stove isn't producing as much heat as it usually does. They are called snap disc switch, high limit temperature sensor, thermo-disc, thermal limit and much more. If your stove has a chain-drive feed system, make sure the chain tensioner is adjusted to have 1 of slack. Jonathon is a mechanical engineer with over ten years of experience in the HVAC industry. So you should check and figure out which one of these is causing you trouble. You might notice the blower comes on, then turns off, perhaps followed by the system shutting down. Some models feature a pressure switch that prevents the motors from running if the doors arent properly closed. The stove works through a software-driven control board. Your stove self-diagnoses the issue that its facing with error codes. Bestseller No. Usually, when the controller is to blame, the stove will also exhibit a quirky symptom, like constantly feeding, or not being able to select higher or lower heat ranges. If you have a clogged vent or a significant leak. Preventing future buildup is similarly straightforward, but it necessitates regular cleaning, maintenance, and monitoring of your pellet stove. Remove any debris or pieces of the pellet bag you may find in the hopper. When the TSTAT is not calling for heat, the circuit is open or NOT bridged. Additionally, all their unit models are EPA-Certified. If this was the problem, we need to figure out why. After talking to US Stove a good bit, they informed me that it was a known issue and that the stove had been redesigned to fix the problem. Make sure the viewing door is properly closed and sealed. If clearing the jam doesnt fix this error code, you may need to replace the motor. You can start with cleaning up the blower fan and ensuring that it gets power. Remove the blockage using the manual auger feed function if your stove has one. Contact your local building or fire officials about restrictions and installation inspection If your stove has a hopper lid safety switch, this switch will be in line with the feed circuit. Auger quit on St. Croix Hastings. Otherwise, follow these steps: The auto-ignition function on a pellet stove is essential for proper function. However, if you cant determine the cause of the alarm, check your manual for more assistance. Keep reading to learn the solutions to each error code. These were some of the most common Ashley 5660 pellet stove problems as well as other models. If you go to start the stove and the stove turns on and then shuts off within 30 seconds of powering it up, the vacuum pressure switch in the stove may not be closing its circuit. Always make sure the exhaust blower is spinning. Put it all together and you should be good to go. 13hrs came and went still had pellets in the stove but needed to reload before going to work. Always allow your wood pellet stove to cool completely before cleaning. Remove any blockages. This is the correct setting. Check the air-to-pellet ratio. This is often due to an imbalance in the fuel-to-air ratio, which can be caused by a blockage in the auger or a failing auger component. Parts are always expensive but seem to be available. Ashley Hearth stands by the principle Quality and Value. Sometimes, you can replace the decal, but if the switch is broken, youll need to replace the control board. The pellet stove's combustion blower can also be adjusted up and down in the event of clinkers. If there isnt enough airflow through the system, it may blow cool or warm air instead of hot air. A vast majority of the time this is either a symptom of a faulty proof of fire switch, or a high-limit safety reset switch that cut power to the stove. Check the system for dirt, dust, and grime. If the vents are blocked, they may reduce airflow enough to cause the fire to die out shortly after. While your stove will naturally become hotter as it moves into its cycle, it shouldnt fluctuate heat constantly. The exact reasoning behind the blinking light varies depending on your exact stove model. Can you leave a pellet stove running 24/7? Some models feature a digital controller with a plastic decal. Corn is a better fuel for heating a home than wood pellets. You might notice the system will turn on, but since pellets dont move through the system, it automatically shuts off due to a lack of fuel. However, we have learned that bigger hoppers require less refilling, which is why modern stoves have bigger hoppers. The companys heating appliances provide up to 3000 square feet of heat. If this is not the case, adjust the door catch and/or replace the door gaskets. Not enough airflow can cause the system to shut down. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Essential Home and Garden is a one-stop guide for homeowners. You can invest in a reliable home-heating appliance as a treat to your family. Usually, if a pellet stove is using a thermocouple or RTD probe to measure the stove temperature, and it's looking for the lowest heat value to turn off, its not going to be a faulty sensor. Ensure the heat sensor is functioning correctly. Dust can cause the system to shut down when its running on low heat, but cleaning the system (or running it on high heat) will correct this issue. Most Ashley pellet stove reviews online also appreciate the easy-to-use digital control system of the A5780B. Replace the wet fuel with dry fuel and check for proper function. This guide reviews common pellet stove problems and how to fix them, so continue reading to learn more! Top Quality Sealed Bearing 1 RPM Counter Clockwise Auger Feed Motor for Ashley AP5660L & US Stove Bay Front 5660. If your stove has a high-limit safety sensor switch, this could cause the issue. As an Amazon Associate I earn from qualifying purchases. Sometimes, stoves which use a digital controller with a plastic decal on the front can develop cracks on the decal. The Five Biggest Sports Clubs In The World, Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix], Rheem Tankless Water Heater Code P1 [Why+ How To Fix]. This is not a hard error to fix. The burnpot is full of unburned pellets, or 3. For everyone's safety, follow all Installation and Operating Directions. Heres what to look for. They are- blower running continuously, blower not running at all or making noise during use. Refill the stove's hopper if the 5500's fire goes out or if it shuts down. If nothing works, consult a professional for assistance. If the plate is upside down, the stove will not feed pellets correctly. WHAT MAKES ASHLEY PELLET STOVES UNIQUE Unique from all others, Ashley offers some of the most compact-sized units that utilize the same heating units as the larger models. Model 5510 is of no exception too. Luckily, when the stove is running, setting a damper is easy. This stove comes with a 40-pound hopper to provide up to 20 hours of burn time. Below is an overview of these procedures: Shutdown timer commencing. In case your blower runs all the time, the problem is most likely your heaters heat sensor, thermocouple, control board, or wiring. Since you werent actively using the stove, you might miss the issue until cooler temperatures roll around again. Its enameled porcelain finish allows you to clean it effortlessly too. If your stove has a draft restriction or damper rod, make sure that the draft is set accordingly. If the rate is set too high, it can deposit too many pellets, causing the system to waste some of them. If there is nothing wrong with the power outlet and the cable, you need to check the wiring. Make sure to perform your manufacturer's recommended weekly and monthly maintenance throughout the heating season. Ensure that the over-temperature switch or wire doesnt have an electrical open. This is rarely the culprit, as they rarely fail, but check this component if nothing else works. Of clinkers line Monday to Friday 8:00 - 4:00pm CST at 1-423-837-2100 heat for rooms up to 24 hours bridged. Help line Monday to Friday 8:00 - 4:00pm CST at 1-423-837-2100 deposit too many pellets, causing the error.. Decal, but check this component if nothing else works, and monitoring of your pellet problems... 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