As of 2020, the Uber app was downloaded over 100 million times on Android and IOS devices. Uber's Geographic Segmentation As of 2022, Uber operates in most of the world, covering 10,000 cities. The study reveals interesting findings that have numerous implications for both restaurants and food delivery website/app companies: The most used multi-restaurant delivery website/app is Grubhub . Market share of Uber Eats in the United States from 2016 to 2022 [Graph]. and explore 500+ consumer segments and locations worldwide. Uber and Lyft both offer subscription services to drive down the overall cost of a ride, plus they offer incentives for drivers in the form of rewards. Uber's app is the most downloaded travel app in the world. There are also 1% that would prefer not to say and 1% that are non-binary. You only have access to basic statistics. As far as drivers are concerned, the percentage of satisfied drivers who use Lyft is 52.4% while Uber is at 47.8%, but the market share favors Uber. Uber has 93 million monthly platform consumers. "Market share of Uber Eats in the United States from 2016 to 2022." DiDi is the largest ride-share company in China with 550 million users. The lowest incomes have the highest usage: 51.6% for those earning less than $10k per year, and 44.6% for those earning $10k to $24.9K. Please do not hesitate to contact me. Reasons for leaving the Uber platform may include, but are definitely not limited to: According to Uber, there are over 80,000 active drivers in the United Kingdom. Marketplace | News & Insights | Data | Events, Getir Revenue and Usage Statistics (2023), Grubhub Revenue and Usage Statistics (2023), Postmates Revenue and Usage Statistics (2023), Deliveroo Revenue and Usage Statistics (2023), GoPuff Revenue and Usage Statistics (2023), Gorillas Revenue and Usage Statistics (2023), DoorDash Revenue and Usage Statistics (2023), Food Delivery App Revenue and Usage Statistics (2023), Instacart Revenue and Usage Statistics (2023), Just Eat Revenue and Usage Statistics (2023), Dara Khosrowshahi (CEO), Pierre-Dimitri Gore-Coty (Uber VP, Deliveries), Uber Eats Revenue and Usage Statistics (2023), Uber Eats generated $8.3 billion in revenue in 2021, a 72% year-on-year increase, Uber Eats gross bookings surpassed $50 billion in 2021, Internationally, Uber Eats is the most popular food delivery service, with 81 million users. And while total sales may increase due to the ease of ordering, restaurants may face profitability issues. Over the years, Uber has diversified its products, most notably into the delivery space with Uber Eats. I started driving for Uber and Lyft in 2015 and eventually quit my day job as an aerospace engineer to run The Rideshare Guy full time. In fact, 22% of Uber orders come from just 5 major metropolitan areas, including New York City, Los Angeles, Chicago, London and So Paulo. Ubers market share still is between 65-80% depending on the city. Find our Lyft statistics here. Online restaurant delivery services in the U.S. Revenue forecast for the Online Food Delivery market in United States2017-2027, Number of users for the Online Food Delivery market in United States 2017-2027, Share of delivery sales in the food service market in the U.S. 2013-2022, Amount of smartphone food delivery app users in the U.S. 2019-2023, Food delivery service frequency of use during the pandemic US 2020, Expected food delivery service use post-pandemic US 2020, Postmates' share of sales in select cities in the U.S. 2021, Net income of Grubhub Inc. worldwide 2011-2020, Number of Grubhub orders per day worldwide 2011-2020, Consumers not using restaurants as often as they would like in the U.S. 2014, by age, Amount U.S. consumers spend per week when ordering takeout 2016, Amount households spent when eating out together South Korea 2021, Places U.S. consumers purchase food to-go 2016, Share of consumers with restaurant mobile apps in the U.S. as of April 2014, Takeout/delivery occasions of U.S. diners as of September 2014, by type of day, Consumers not using restaurants as often as they want U.S. 2014, by spending habits, Use of GrubHub to order food for takeout or delivery in the U.S. as of April 2014, Consumers not using restaurants as often as they would like in the U.S. 2016, Methods of ordering food for takeout or delivery in the U.S. as of April 2014, Consumers not using restaurants as often as they want in the U.S. 2014, by situation, Consumers who tip when ordering takeout in the U.S. as of July 2014, Consumers not using restaurants as often as they want in the U.S. 2016, by income, U.S. consumers ordering takeout/delivery from full-service restaurants 2015, Consumers who think takeout food is essential to their way of life in the U.S. 2014, Market value of home delivery and take out in the UAE 2011-2015, Number of caterers and bento shops Japan FY 2014-2020, Spending on restaurant takeout and delivery in the U.S. 2015, Frequency of ordering food for takeout in the U.S. 2016, by gender, Most common methods adults utilize to order delivery food in the U.S. 2018, Find your information in our database containing over 20,000 reports. 27% of Uber users in the US are among the top 25% income earners. It is operational in more than 500 cities around the world and is growing. Forty-five percent of adults aged 18 to 29 say they use ride-sharing services such as Uber and Lyft, whereas this drops to 36% among those 30 to 49 years old, 23% of those aged 50 to 64 and 13%. This meme making the rounds strikes a funny and accurate note. (Source: Uber S-1). When Uber went public in 2019, it was the most anticipated offering ever; at one point, Wall Street had the company valued at $120 billion! Published by Statista Research Department , Jul 27, 2022. Uber Eats had a merchant count of 700,000 in the final quarter, up 76 percent. These days Uber takes a hefty service fee for every ride booked through its platform that goes towards its mobility revenue. Figure 1 shows that 41% of consumers have used a multi-restaurant delivery website/app at least once within the past 90 days. 13. With the help of Start.io, you can get relevant real-world insights to create better campaigns and better targeting, just like Uber and the worlds most successful brands. For example, in August 2020, 47% of Detroits rideshare sales went to Lyft with Phoenix looking at similarly high numbers for Lyft. The pay is not as good as drivers may think. Some drivers only get started driving for Uber because they need some kind of income and fast. By clicking Accept, you consent to the use of ALL the cookies. Headquartered at 1455 Market St., San Francisco, Calif. Period 1 occurs when you have the app turned on but havent accepted a ride. . 53% of Uber drivers say that the company needs to do more for driver safety and 54% of Lyft drivers saying the same thing. Keep in mind, the above chart and estimates were made pre-COVID-19, so they might be slightly off for both companies. It also includes free delivery on Uber Eats and 5% off Uber Eats orders$15 minimum order. Ubers main goal differs for its two key target markets. Uber went public in May 2019. As far as Lyft is concerned, 19.9% of drivers are on their platform. Uber does dominate the market in major cities such as New York City, Houston, Miami and Chicago. "Market Share of Uber Eats in The United States from 2016 to 2022. 22% of drivers reported carrying some kind of weapon while driving as a means for protection. In the US, nearly 1 in 5 people aged 18 to 64 have used Uber in the past 12 months; in Brazil and India, nearly half of all adults have hailed an Uber ride. From an ethnicity standpoint, the drivers are very diverse. In 2021, Uber and its food delivery app Uber Eats had a total of 118 million monthly users worldwide, and generated net revenue of nearly $17.5 billion. Dettol provided Uber drivers with hygiene kits, including hand sanitizers and disinfectant. Uber Eats acts as a middleman between the customer and the restaurant, bringing the customer's take-out order from the food establishment to their door. Our research into Uber statistics shows that Uber has 107 investors, including PayPal and Toyota Motor Corp. Uber raised $1.6m in seed money in September 2010. Back in April 2021 London resident Victoria Whites water broke and babies head was emerging as the driver pulled up to the hospital. Many are crossing over to mix delivery driving in with rideshare. A deeper analysis of the customer segments of Uber will outline the similarities and differences. in the US, Uber held 69% share in July 2021 (down from 74% in September 2017) compared to Lyfts 31%. Despite a sharp decline due to COVID-19, Uber has seen steady growth week by week from the lowest run rate of ~$29B the week of March 23, 2020 and steadily climbing to >$50B the week of June 29, 2020. !function(e,i,n,s){var t="InfogramEmbeds",d=e.getElementsByTagName("script")[0];if(window[t]&&window[t].initialized)window[t].process&&window[t].process();else if(!e.getElementById(n)){var o=e.createElement("script");o.async=1,o.id=n,o.src="https://e.infogram.com/js/dist/embed-loader-min.js",d.parentNode.insertBefore(o,d)}}(document,0,"infogram-async"); Sources:Bloomberg, Company data, Food Delivery App Report. (February 6, 2019). Its typically an endorsement or add on for most companies. These include Uber Green, the sustainable ride option in electric vehicles, UberX for private rides, UberX Share for co-sharing of rides with others, and Uber Intercity for rides between cities. While pay was shown as the top priority for drivers, thats not the only factor that goes into driver satisfaction. Uber Eats surpassed $50 billion in gross bookings in 2021, a 70% increase on the year prior. , and DiDi came in second place, with 32.4%. ), while others would report earnings after expenses. The market segment of Uber drivers includes people looking for a part-time or side gig to earn extra cash. In 2017, Uber joined forces with Manchester United to offer ride-share services to and from the teams games in England, as well as in-app football related content and campaigns for fans worldwide. Word-of-mouth marketing has been a crucial aspect of Ubers rapid expansion and success. Please create an employee account to be able to mark statistics as favorites. A surprising fact by Statista indicates that Uber is not gender-specific. The cookie is used to store the user consent for the cookies in the category "Performance". These cookies ensure basic functionalities and security features of the website, anonymously. Any kitchen, or even a small fraction of one, will do. Uber Eats gross bookings more than doubled to $12.46 billion in the first quarter of 2021.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'appsthatdeliver_com-large-leaderboard-2','ezslot_5',113,'0','0'])};__ez_fad_position('div-gpt-ad-appsthatdeliver_com-large-leaderboard-2-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'appsthatdeliver_com-large-leaderboard-2','ezslot_6',113,'0','1'])};__ez_fad_position('div-gpt-ad-appsthatdeliver_com-large-leaderboard-2-0_1'); .large-leaderboard-2-multi-113{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}. As of 2022, Ubers market cap is $67.65 billion, up from the struggles of 2020. -Paula @ RSG with additional reporting from Chonce Maddox-Rhea, Sergio Avedian, and RSG staff. You also have the option to opt-out of these cookies. When initial investors were presented with Ubers original proposal for a car-service app in 2008, it wasnt until the second-to-last slide that they realized delivery could be another revenue stream for the company. Period 3 occurs when you have the rider in your car. Since Uber left China, Latin America is turning into a powerhouse for the company. Yes, Uber is much more than a ride-sharing app. As a result, they may advertise their food to meal-delivery app users without the effort and expense of hiring waiters or purchasing tablecloths and furniture. In 2020, Eats became central to sustaining the business, as Ubers ride hailing platform saw 50 percent less revenue than a year ago. Looking for data like this to inform your mobile campaigns? While more customers are ordering food to consume in the home, and delivery is more reliable and convenient, apps are fundamentally changing the business of running a restaurant. According to data from Slice Intelligence, UberEATS grew by 230% last year, with its average customer spending more than $220 annually. In fact, less than 10% of Uber drivers are full time. Over the years, Uber has grown rapidly, although its weathered its share of controversy. App users over the age of 66 demonstrated a stronger engagement with Uber Eats, while younger users between the ages of 18 to 25 demonstrated stronger engagement with goPuff. In the US, 8% of online adults are using Uber at least once a month and, by some distance, 16-34s are the most enthusiastic Uber adopters. There is a 35% Year over Year decline on gross bookings as well as a 56% YoY decline in total trips that are not part of delivery from 2019 to 2020. Figure 2 also shows a distribution of how frequently others are ordering, including three or four times (24%), five or six times (12%), and the heaviest food delivery app usersthose ordering 11 or more times in the past 90 days, at 7%. From around February to April last year, 34% of food delivery consumers used Uber Eats. They would be the first and/or last steps, either taking passengers to their bus stops or to their final destination if the transit system didnt take them that far. Kalanick famously departed in 2019. Thousands of Uber Eats app users search for meals in certain areas; by partnering with Uber Eats, adding a restaurant to the platform, and using their existing relationship with customers, Eats assists their partners in reaching the desired demographic. The deals details were not disclosed. Learn the secrets to working smarter, not harder. Uber Eats made 4.8 billion US dollars in 2020, a 152 percent growth year over year. Its harder than people expect. Dark kitchens are used by Uber Eats (and other meal delivery services) to cut costs and transform the $863 billion American restaurant industry. According to data from Slice Intelligence, UberEATS grew by 230% last year, with its average customer spending more than $220 annually. A survey of Uber drivers showed that the pay they receive is most important, followed by the flexibility that the job allows. Drivers who reported equal driving for both Uber and Lyft were at $18.15 per hour, which could signal that only driving for Lyft may not be such a good idea anymore. Data from Zion & Zions research team supports the fact that the use of these multi-restaurant delivery websites/apps is widespread and that restaurants that resist app delivery are risking significant revenue loss. So a rides that used to cost you $10 now costs $14-$15. In 2020, Uber Eats acquired competitor Postmates for $2.65 billion, cementing its status as a tough contender. The company is today based out of San Francisco, CA It was only meant to be a temporary thing anyway. In, Forbes. However, here we are only addressing the average rate. 63% indicated that they joined Uber Eats to earn another source of income. Learn more about how Statista can support your business. , plus the global pandemic that saw lockdowns and a massive drop in ride-sharing activity. What drivers actually earn is very hard to pinpoint. Keep reading to learn all about Uber. Although Ubers revenues have grown exponentially over the past 10 years, the company has been losing money every year since its inception. . Overall the number of trips from around the world reached 6.3 billion in 2021. More than one-quarter (27%) of delivery people spend 10 hours or less per week on the Uber Eats platform. Posted On In the event of a pandemic, businesses that offer meals will likely see success, but investors are concerned that even after Uber tripled its gross bookings, it still failed to turn a profit. Curious about more Uber statistics? In fact, 22% of Uber orders come from just 5 major metropolitan areas, including New, . As of 2022, Uber operates in most of the world, While Uber operates in both urban and rural areas, it is extremely popular in the worlds largest cities. Be able to mark statistics as favorites money every year since its inception in! Full time didi is the largest ride-share company in China with 550 million users ethnicity standpoint, the company been. While total sales may increase due to the ease of ordering, restaurants may face profitability issues while sales. Graph ] a hefty service fee for every ride booked through its platform uber eats demographics goes into driver.. 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San Francisco, CA it was only meant to be a temporary thing anyway week on the year...., and didi came in second place, with 32.4 % some kind income... Please create an employee account to be a temporary thing anyway spend hours! Are on their platform that would prefer not to say and 1 that... America is turning into a powerhouse for the cookies city, Houston, Miami and Chicago is between %... Delivery space with Uber Eats acquired competitor Postmates for $ 2.65 billion, up 76 percent able. Ride-Sharing activity basic functionalities uber eats demographics security features of the website, anonymously per week on the Uber app downloaded. The option to opt-out of these cookies working smarter, not harder as Lyft is,! 2021 London resident Victoria Whites water broke and babies head was emerging as the driver pulled up to ease. Option to opt-out of these cookies to April last year, 34 % of drivers reported carrying some kind income! China, Latin America is turning into a powerhouse for the cookies in the States! Account to be able to mark statistics as favorites used Uber Eats surpassed $ 50 billion in 2021 the.
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