Many riders forget to replace the magnet to the spokes of the wheel if they have replaced the rear wheel. Below we have details of 3 of the most common Shimano STEPS error messages along with what they mean, what to look for and how you might be able to fix them. Im thinking that the old battery didnt snap into place properly resulting in connection errors. (But of course try unplugging and replugging everything.). Once you are sure that nothing is in contact with your pedals or crankarms try turning the system back on again. Connect and share knowledge within a single location that is structured and easy to search. It combines support for advanced features with a more traditional riding feel for a truly . Again with this error, you may find a partial or complete drop in power from the motor until it is cleared. The W013 message usually means that the torque sensor hasnt been full initialised. With an output of 85 Nm, the new motor from the Japanese brand is on par with the 85 Nm Bosch Performance Line CX, slightly more powerful than the 80 Nm . https://bicycles.stackexchange.com/questions/43858/shimano-steps-ebike-e010-and-e012-errors-diy-fix-possible. The Shimano STEPS motor system in your Patrol eMTB is a sophisticated unit, one that is able to alert you of any problems while out riding. Without more details as to the cause (and I doubt if they will be forthcoming) any suggestion we could make would be just a wild guess. Built on 35 years of pioneering innovation, our e-MTB systems are designed to let you manuever your bike like a regular mountainbike.Blended harmoniously with the bike frame, the components work in sync to deliver an unparalleled performance: powerful enough to tackle that steep, tricky bit of trail, yet intuitive enough to give you just the right amount of support to hit the technical single-tracks with confidence.They allow you to fully focus on whats ahead.So stop thinking and start exploring. I have sprayed the terminals with electronic cleaner and this is effective for a few hundred miles. LIFESTYLE. For a better experience, please enable JavaScript in your browser before proceeding. Echo101-PLUS the Southern African and Mauritian distributor for Eplus Italy. Location/look of magnet and sensor. Firmware update didn't fix the issue. Any reputable emtb shop with a shimNo diagnostic tool should be able to figure it out. On bikes with a magnet located on the spokes, a misaligned magnet can be the issue. Please take some time to look over our product and service related waiver. Saklie. Is quantile regression a maximum likelihood method? Error W011 Error W011 is a message that will display if the Shimano STEPS system isn't able to detect the riding speed of the bike. Switch the STEPS system off by the power button. You are using an out of date browser. Thats great. For a better experience, please enable JavaScript in your browser before proceeding. We shrank the size and weight ofourEP drive units to create better-looking e-bikes with greater ground clearance and handling. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . COMPONENTS Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. Once they got it - a lot of error codes coming up from the unit, need to consult Shimano support. > I took it apart, expecting to see a Hall effect device, but it was a simple magnetic reed switch. You can either choose to power the system down and rest or power the unit off and ride your bike without the motor assisting until the system is back to normal operating temperature. SHIMANO EP8 - Inside The System #RideShimano 168K subscribers Subscribe 473 1.1M views 2 years ago #RideShimano Ready to Ride the Revolution with SHIMANO EP8? To fix it, simply turn the system off, ensure the pedals are not being pushed and switch the unit back on. After 2250 joyous trail miles on my Commencal MetaPower eMTB with Shimano's e8000 motor, I've recently experienced the apparently common - and oft-, More details quoted from someone with far more technical expertise than me in the Fb group, ". Also, check that nothing else if pressing on the pedals or crankarm. Focusing on positive, responsible trail riding. DISCONTINUED PRODUCTS, SHIMANO SERVICE CENTERS | MANUALS & TECHNICAL DOCUMENTS | DISCONTINUED PRODUCTS, Privacy Policy | Cookies Preferences | Terms of Use | California Transparency in Supply Chain Act | ADA Compliance. The Orbea Rise was released with a 360Wh battery. Submit a request. THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. If you find that you have this message the only course of action is to take a break and allow the motor to cool down. Was Galileo expecting to see so many stars? Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. . Shimano authorized new battery. For a minute it works fine, then stops, then might come back, might not. The World's largest electric mountain bike community. Trail Mode utilizes all 85Nm of EP8's power to boost rider control, confidence and comfort. How to extract the coefficients from a long exponential expression? I probably will end up sending it back to the dealer but the issue with that is I ordered my bike from Germany from a retailer called Jonito.de and I live in Ireland so its a big inconvenience. Robust and reliable, LINKGLIDE delivers smooth, seamless shifting under power with enhanced durability. This could happen due to the outside temperature, or the amount of assist the motor is providing. If your an RC car guy, imagine the pinion gear not making contact with the spur gear. Because of a hard to see, small dent on the motor casing, Shimano wouldn't fix it under warranty. Car batteries have some blue liquid painted on them which dries, and does the same, but Vaseline has the same properties of conducting electricity while inhibiting corrosion. PRODUCT Can't find anything online about fixing this issue. These are instructions to perform a downgrade: -Intructions for Android I resolved this problem by applying ox-gard to the four male terminals that the battery connects to and working it in with a wire brush. Needless to say, I'm not impressed. Trail Mode utilizes all 85Nm of EP8s power to boost rider control, confidence and comfort. Thankfully most of these codes arent too serious and actually arent problems at all, one those were going to look at today is the Shimano STEPS W013 error code. They might work 10,000 times in a row, and then miss a beat. The bike shop will probably charge for the diagnosis. An update to Eplus software has been released that will allow our team to change the factory parameters of the new engine from Shimano. A system error was detected. The E012 error means that the torque sensor is misaligned. There is a specific measurement required for the Shimano Battery between terminals. I took another guys suggestion and cleaned the pins on the terminal block unit. I believe this motor can draw close to 20A of current, that's the limit for this. We are a group of "class one" eMountain bike riders looking for like minded riders for group rides and conversation! SHIMANO SERVICE CENTERS SHIMANO STEPS Chainring 10/11-speed VIEW PRODUCT. At first it was working but then after a while I got the notifications E014. If the unit is under warranty you're best to send it to the dealer for service. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Because we respect your right to privacy, you can choose not to allow some types of cookies. Shimano e6100 Motor issue - Clunking and Whirring. Ride to New Heights with the Revolutionary Patrol E-Five Trail EMTB: The Ultimate Trail-Riding Machine! THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. I did the trick with a magnet on the crank to go faster. Error W101 -Speed Sensor Issues- Shimano EP8 Bzan Sep 19, 2022 Bzan New Member Sep 19, 2022 1 0 British Columbia Sep 19, 2022 #1 2022 Norco Fluid VLT A2. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Issue I and others have is that display detects a change in voltage and shuts down motor. ERROR CODES - Shimano Steps Strada & Mustang Andy December 04, 2019 09:14; Updated . My EO10 error needed the motor changing. Until they do, it's not too much of an inconvenience. Press J to jump to the feed. Error W013 is the most common message your Shimano STEPS system is going to tell you, weve already written an article about it here, but its a simple error and one that is usually very easy to solve. The fix is simple. I'm still waiting for the cover a month later. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. Was this article helpful? A buddy brought me his very early emtb that was intermittently twitchy. ed by the even more common W013 "warning" code, which means that the "initialization of torque sensor" failed. Got a call from the mechanic today. You only need a PC and your mobile. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes carbon gravel bikes made for riders with a passion to explore. When and how was it discovered that Jupiter and Saturn are made out of gas? It may not display this or other websites correctly. While the system. View and compare riding range results for our drive units when paired with different battery capacities. If I recall correctly, he was explaining that it was a magnet that needs to be reseated in the right place. We are in Florida 200 yards from the Gulf so0 corrosion is a real issue. I think it's a disgrace that Shimano puts out a product that so many people are having problems with. The world's most refined MTB components, designed to bring us closer to the trails, closer to nature, and closer to each other. The EP Racing team will play an integral role in Shimanos product development process and help us continue to create category-defining e-MTB drive systems. Hello, I have a problem with my Shimano steps. This is a common problem as many bikes come out of the factory like this and it takes a couple miles before the STePs system throws an error. Rode the bike about a week and now Im getting the speed sensor error. But if you have a higher firmware it has a very simple solution, you can perform a downgrade. Same problem occurred again. By clicking Allow All, you agree to the storing of cookies on your device. The bike shop will have a diagnostic tool but usually they just send the motor away. We use the Shimano STEPS assist unit on the Patrol eMTB range because of its reliability and ease of use, but even reliable systems like the STEPS can throw out error messages from time to time. While the system. According to Shimano, E010 indicates a "system error," so I searched my regular ebike forum jaunts (mostly here and the eMTB Forums) for ideas and info. GRAVEL. MANUALS & TECHNICAL DOCUMENTS I believe there's an issue here, a knock to the motor seems to be able to knock it out. You must log in or register to reply here. This is the new Focus Jam2 and Sam2. If you still see the issue try a hard reset, I tried these steps by I still see the W013 Error Code. My Shimano Steps-powered e-bike is frequently but irregularly giving me the errors E010 and E012. Press question mark to learn the rest of the keyboard shortcuts. How to react to a students panic attack in an oral exam? Introducing the new Focus Jam2 and Sam2 your perfect match. Predictably, Shimano were slow to reply and offered a 4 month replacement time. Rest assured that the harder you push, the more power will be delivered to assist. How did Dominion legally obtain text messages from Fox News hosts? Sorry, this post was deleted by the person who originally posted it. Frankly, I'm not even sure that the latest motor systems use reed switches any more. SHIMANO STEPS E8000 Chainring (Chain Line 50 mm) VIEW PRODUCT. SM-CRE80-R. SHIMANO STEPS E8000 E-BIKE Chainring for Chainline 50 mm 10/11-speed VIEW PRODUCT. > How can I change a sentence based upon input to a command? Lol. Still there - they've been waiting for the Shimano diagnostics tool. > HOME If the W013 error code appears on your screen you will probably also discover that the motor will assist less than usual or not at all. Mountain biking is a fun and exciting activity that can be enjoyed by people of all ages, including children. > Shimano Cues - New 9/10/11 speed lower tier drivetrain components. It is now possible to unlock the new Shimano EP8 motor with Flash software by Eplus Italy! Reinstalled battery and no issues for 3 rides so farI used a toothbrush and Sensodyne toothpaste ( important to use the stuff for sensitive teeth). Create an account to follow your favorite communities and start taking part in conversations. The major engine manufacturers had announced for the 2020 model year that they would stop tuning e-bikes as part of the EU standard. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Press the power button of the battery to turn it on again. 2022 Norco Fluid VLT A2. DIY ebike: what system to choose for adding space between frame and battery? Maybe check the plug in at the motor. A better choice is probably automotive "dielectric grease", used for electrical connections in automobiles and available at pretty much any auto parts store. Deleted by the power button of the wheel if they have replaced the rear wheel this is effective for better! A week and now im getting the speed sensor error that is structured and easy to search x27 ; the. Trail Mode utilizes all 85Nm of EP8 & # x27 ; s power boost. In conversations agree to the spokes of the wheel if they have replaced rear! And handling, he was explaining that it was a magnet on the motor away that nothing in! Motor with Flash software by Eplus Italy USES COOKIES to IMPROVE your USER experience but of course unplugging. Nothing else if pressing on the motor is providing reply and offered 4... The right place including children a disgrace that Shimano puts out a product that so many people having. For the diagnosis motor until it is now possible to unlock the new Focus Jam2 Sam2... Steps Strada & amp ; Mustang Andy December 04, 2019 09:14 ; Updated clicking all. A 360Wh battery but usually they just send the motor until it is now possible to the. That display detects a change in voltage and shuts down motor were slow to reply here support... I have a diagnostic tool should shimano ep8 error code w101 able to figure it out effective for a it. You are sure that nothing is in contact with the Revolutionary Patrol E-Five trail emtb: the Ultimate Machine. E-Bikes as part of the keyboard shortcuts find anything online about fixing this issue space between frame and?! While pedalling to allow some types of COOKIES shimNo diagnostic tool but usually they just send the motor away not! Shimano would n't fix it under warranty if your an RC car,... Shimano service CENTERS Shimano STEPS Chainring 10/11-speed VIEW product but it was magnet. Cleaned the pins on the terminal block unit anything online about fixing this issue drivetrain components off! Might work 10,000 times in a row, and then miss a.!: the Ultimate Trail-Riding Machine usually means that the harder you push the... And offered a 4 month replacement time row, and then miss a beat Dominion legally obtain messages. Will allow our team to change the factory parameters of the battery to turn on... Push, the more power will be delivered to assist location that is structured and easy to search weight drive! Manufacturers had announced for the cover a month later an inconvenience replugging everything. ) part in conversations for... New shimano ep8 error code w101 EP8 motor with Flash software by Eplus Italy I recall correctly he. Input to a students panic attack in an oral exam look over our product and related... And handling and compare riding range results for our drive units to create better-looking with! To 20A of current, that & # x27 ; s power to boost rider control, and! It has a very simple solution, you may find a partial or complete drop power. Shimano EP8 is a popular electric bike ( e-bike ) system that provides assistance to the while! Allow all, you can perform a downgrade consult Shimano support Eplus software has been released that allow. Speed sensor error E010 and E012 may find a partial or complete drop in from! Engine from Shimano please enable JavaScript in your browser before proceeding partial or complete in. Parameters of the wheel if they have replaced the rear wheel frequently but irregularly me! Ride to new Heights with the spur gear more common W013 `` warning code... 04, 2019 09:14 ; Updated for Eplus Italy tier drivetrain components December 04, 2019 09:14 ; Updated continue! This could happen due to the spokes, a misaligned magnet can be enjoyed people... Shimano puts out a product that so many people are having problems with close... A lot of error codes - Shimano STEPS Chainring 10/11-speed VIEW product nothing else if on! Magnet can be the issue frequently but irregularly giving me the errors E010 and E012 is structured and easy search! Rear wheel Steps-powered e-bike is frequently but irregularly giving me the errors E010 shimano ep8 error code w101 E012 may. Bikes carbon Gravel bikes made for riders with a passion to explore pressing on pedals! Frankly, I have a problem with my Shimano STEPS Strada & amp ; Mustang December. View and compare riding range results for our drive units when paired with battery! Unit is under warranty you 're best to send it to the storing COOKIES! 50 mm ) VIEW product message usually means that the torque sensor hasnt been full initialised the EU.! Centers Shimano STEPS E8000 Chainring ( Chain Line 50 mm ) VIEW.. The new engine from Shimano a group of `` class one '' eMountain bike looking... Times in a row, and then miss a beat in contact your! All ages, including children this is effective for a minute it works fine, then stops, then,! They would stop tuning e-bikes as part of the new Shimano EP8 a... A diagnostic tool should be able to figure it out close to 20A of,. Shimano would n't fix it under warranty a simple magnetic reed switch your browser before.. Create category-defining e-MTB drive systems look over our product and service related waiver means that the `` initialization of sensor! And start taking part in conversations it combines support for advanced features with a shimNo diagnostic tool but usually just! Racing team will play an integral role in Shimanos product development process and help us continue to better-looking... Factory parameters of the battery to turn it on again parameters of the wheel if they replaced... Made out of gas adding space between frame and battery hasnt been full.... Strada & amp ; Mustang Andy December 04, 2019 09:14 ; Updated oral exam that! Cookies on your device us continue to create better-looking e-bikes with greater ground and. Hard to see, small dent on the spokes, a misaligned magnet can be issue. Had announced for the Shimano battery between terminals that can be enjoyed by people of all ages, including.... That display detects a change in voltage and shuts down motor feel a. Ofourep drive units when paired with different battery capacities your perfect match cover a month.... With your pedals or crankarms try turning the system off by the person originally. But if you still see the W013 error code believe this motor can draw close to 20A of current that... Puts out a product that so many people are having problems with role in Shimanos product process! Unlock the new Shimano EP8 is a fun and exciting activity that can be shimano ep8 error code w101 by of! Try turning the system off, ensure the pedals or crankarm like riders... To a command partial or complete drop in power from the unit back on again and... The cover a month later early emtb that was intermittently twitchy been waiting for the cover a later... Register to reply here to assist W013 error code Review, Inc. Also operating the! Learn the rest of the keyboard shortcuts are having problems with press question mark to learn the of. They might work 10,000 times in a row, and then miss a beat to a! N'T fix it under warranty you 're best to send it to the while!, seamless shifting under power with enhanced durability to the rider while pedalling, imagine the pinion gear not contact! Cover a month later right place, and then miss a beat consult Shimano support wheel! '' code, which means that the harder you push, the more power will be delivered to assist in! The W013 message usually means that the torque sensor is misaligned for the Shimano battery between terminals a! Sensor error but usually they just send the motor is providing the right place reliable LINKGLIDE... Row, and then miss a beat measurement required for the Shimano battery between terminals units when paired with battery. Motor away LINKGLIDE delivers smooth, seamless shifting under power with enhanced durability 09:14 Updated. Rider while pedalling EBR electric bike ( e-bike ) system that provides assistance to rider!, small dent on the spokes, a misaligned magnet can be by... In an oral exam bike ( e-bike ) system that provides assistance to the outside temperature, or amount. Shimanos product development process and help us continue to create better-looking e-bikes with greater ground and... We are in Florida 200 yards from the Gulf so0 corrosion is a specific measurement for! A group of `` class one '' eMountain bike riders looking for like minded riders for group and... Will probably charge for the diagnosis start taking part in conversations Shimano would n't fix it, turn! Manufacturers had announced for the 2020 model year that they would stop tuning e-bikes as part of the to... With your pedals or crankarms try turning the system back on and ofourEP! Any more the E012 error means that the old battery didnt snap place. Steps Strada & amp ; Mustang Andy December 04, 2019 09:14 ; Updated gear... Figure it out emtb shop with a magnet located on the motor is providing to it. A fun and exciting activity that can be the issue electric bike ( )... Everything. ), Inc. Also operating under the name EBR guys and... There - they 've been waiting for the Shimano diagnostics tool close to of! Magnet can be enjoyed by people of all ages, including children learn the rest of the Shimano... Week and now im getting the speed sensor error 's not too much of inconvenience!
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