Most batteries can be charged inside or outside the bike frame. If experiencing problems, please take and send any applicable pictures or videos to sales@bikonit.com. Brochure. $104.99. Electric Bike or Electric Scooter, Which is Right For You? Unless previously authorized, service calls and labor costs are NOT included or covered under any warranty. Batteries warranty will be on a prorated basis, see chart below. All other components and add ons such as racks will have a one year warranty (Carry bags have no warranty). Damage due to external forces, such as traffic accidents, collisions, impacts, being caught between large objects, transportation damage, misuse, falling over, falling into roadside ditches, other accidental collisions, or any other unavoidable factor. Lithium Ion cells can "fall asleep" which can block your battery from charging. Batteries purchased as maintenance or accessory parts are warranted for 30 days from the date of purchase/receipt when purchased directly from ELECTRIC WHEELS. Note that before any warranty claims will be fulfilled, satisfactory proof of purchase will be required, and a photo or video of the damaged part must be sent and reviewed by Ewheels. Original receipt of purchase required. You maycontact our Customer Care Department at (253) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailing. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender. . We encourage, beg, and plead that you wear a helmet and use appropriate lighting while riding at night regardless of the legal requirements in your particular state. TO RETURN YOUR ONLINE PURCHASE BY MAIL:Pack your return in the original shipping package, if possible. As you are aware, consistent maintenance is critical to the bike performance.Above all, the optimality of repair and maintenance parts holds the key to it. Locations deemed rural or a significant distance from the delivery terminal may require additional fees. Spare battery for Discovery and Discovery X5 Electric Bikes. FREE delivery Mar 6 - 8 . Inspection: Please inspect the item before assembly or discarding any packaging. If you feel your Jupiter Bike Discovery X5 is not operating properly and may need a replacement part, contact Jupiter Tech at 813-609-2453 or [email protected] for assistance. Use of other components not approved by the manufacturer. 99. You print the return label and paste it on the carton, take this carton to nearest UPS store. The warranty becomes valid on the day the owner makes a purchase at one of the distributors or retailers licensed by Revolve: In case of damage that occurs under normal use in accordance with the users manual and that is identified as a defect of quality while the warranty is still valid, Revolve is committed to provide complete warranty service through any of its licensed retailers. Customer must arrange customs clearance with the broker of their choice and payment for those additional fees will need to be made prior to delivery. Colour: black: Technology: Li-ion - no memory effect: Capacity: 8800 mAh: Voltage: 36 V: Nominal energy: 316.8 Wh: Content of delivery: 1x battery: Compatible with the following . If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Do not order items that are illegal to import into your country. The Sinch's stem allows for 5" of adjustability to suit this range of rider heights. Original proof of purchase is required to establish proof of purchase and warranty effective date. HIGH-PERFORMANCE, EXTENDED MILEAGE. All claims to this warranty must be made through QuietKat, Inc., and can be submitted toinfo@staging.quietkat.flywheelsites.com. Generally, all states allow them on private property such as campgrounds, parks, etc.but many states have age requirements. Exchanges We only replace items if they are defective or damaged. One (1) Year from the date of purchase, if any part or component of the bike is found uponexamination to be defective in material and/or workmanship, it will be replaced at BAM Power Bikes discretion. We're so confident in our pricing that we will match or beat any other site's pricing upon request at the time of purchase. Other components such as tires, tubes, saddle, racks, baskets may be used from market-ready or compatible products previous approval from the retailer or manufacturer.For any questions about your warranty or to make any claims please contactECOTRIC bikes at:Email:service@ecotric.comAddress:Unit D/E, 7307 Edgewater Drive, Oakland,CA 94621. (see details below). You then choose the new capacity for your battery, which influences the range. Frame: 6 months from the day of purchase. Easy to swap batteries is one of the many advantages of owning a JupiterBike. If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the ship back expenses if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer. How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing): Carton damage requires visual inspection of contents of the unit. A RMA (Return Merchandise Authorization) request should be submitted to Bikonit by the customer who will then receive an RMA number. $121.59 Free Shipping. Contact Us. Deformation or cracks due to the wearing or material fatigue of parts under normal Use. so Qualibikes arequite durable. Add. Watch this step by step video on Defiant Unboxing and Setup. You will not be refunded shipping charges under any circumstances on Oversized Items that are returned . Non-consumables: 6 months from the day of purchase. Wildsyde may at its desecration suggest or accept the use of a third party to perform repairs or part replacements only upon pre-approval from a Wildsyde representative. Electric components: 6 months from the day of purchase, including instruments, controllers, motors and battery. 11 Likes, 4 Comments - Jupiter Bike (@jupiterbike) on Instagram: "Flash Sale! Free home delivery and installation. Battery. This means that we have authorized your credit card for the purchase and are preparing your order for shipment. Credit for gift returns will be issued to the original purchaser. This phone number will be listed on the commercial invoice so customs can reach you to clear your order. Essential components include the bicycle frame, electric motor, battery, display console and controller. Battery 36V 10AH Lithium Li-ion Battery for Electric Bike 250W to 350W Motor Battery Replacement for NAKTO Ebike. If a shipment crosses the Canadian border and the customer later refuses, all shipping fees and custom's fees already incurred will be deducted from the refund. The battery is sealed and cannot be opened or fixed. Jupiter Universal Bike Battery Charger Universal battery charger fits all Jupiter Bikes. Contact a Customer Service Specialist atservice@ewheelsdealers.comfor instructions on arranging a freight delivery pickup for your items. . Below is a link to each manufacturer warranty we carry. Stopping does well here, and the brakes are a generic brand, but I had no issues with them during my time with the Discovery. To receive a refund or credit, items must be returned within 10 days of original shipment date. Cart (0) Car Batteries; Description Warranty & Returns Shipping Why Buy From Us? Estimated Range. If contents are damaged, indicate damage on carriers paperwork and notify Olympic Breeze immediately. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. NAKTO E-bikewill not cover any damage that may occur during shipping if the owner sets up their own shipping option or if the bike is shipped using a freight forwarder or similar service. Every Wildsyde Electric cruiser bike comes with a one year limited manufacturers warranty from original date of purchase against manufacturing defects and workmanship on all components including battery, motor and display as well as mechanical components. The warranty does not apply if any part of the product is damaged as a result of negligence, an accident, or inadequate maintenance. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. The LED light on the charger will turn from red to green when the battery is fully charged. Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device. 1275 * Please always bike safely. (Home businesses do not qualify as a business address, business addresses must be to a commercial business location). By placing an order on our site you automatically agree to the following terms and conditions: Once an order is placed, If you need to cancel your order for any reason, we cannot guarantee that we will be able to cancel your order before your bicycle is shipped from the warehouse. Tires and inner tubes are warranted to be free from manufacturing and material defects for 30 days. Is it damaged? Your warranty will be void if any modifications are made to the original design of the bike. Due to the large size, it may not be possible to be placed at your door. Incorrect shipping addresses for packages shipping via freight are subject to higher fees and will be determined on individual basis for your particular shipment based on the carrier quote for the necessary changes. Sort By. Aventon says the Sinch will fit riders from 5'0" to 6'3" in height. 4 on 3 reviews. With 750W peak wattage available, riders felt the Sinch delivered plenty of power on demand. Here at Olympic Breeze, we pride ourselves on having the most competitive prices online. All items should be returned to the following address (unless otherwise directed by Bikonit service. Get Quote. Compare. Is the piece count correct? (Repairs with third parties need to be approved by NAKTO prior to being done). To make a warranty claim always keep handy the vehicle model, date of purchase, vehicle serial number as well as information from the retailer where you purchased the vehicle from. Battery warranty: All Qualisports E-bike batteries come with a 2 years warranty (Battery cycle lifetime is between 600 - 800 cycles depends on the environment conditions) Qualisports will replace the battery if it fails within two years (as long as it was not damaged by personal neglect). Before making a claim, please contact our service department atinfo@staging.quietkat.flywheelsites.comas there may be a simple fix for the problem. We will warrant all components of your bicycle to be free of manufacturer defect and workmanship. This warranty does not apply to any products or components, mechanical and/or electrical, which have in any way been altered from their original configuration by any person. Get Quote. EMAIL US: SUPPORT@OLYMPICBREEZE.COMCANCELLATIONSYou can cancel your order free of charge up to 48 hours after the order was placed and if the order has not been physically shipped.All unshipped orders canceled after 48 hours are subject to a $40 administration fee.If your order has been shipped, a standard return procedure applies.Refunds will only be issued to the original credit card that you use when placing your order.EMAIL SUPPORT@OLYMPICBREEZE.COMDAMAGED MERCHANDISEIn the event of damage to your product in shipping, please contact support@olymipcbreeze.com to arrange for replacement and pick-up of the damaged items. are regarded as consumables. Warranty ClaimsThose parts and/or products which are determined by ELECTRIC WHEELS to be defective and to qualify for warranty replacement will be provided at no charge, only after a valid warranty claim is processed by ELECTRIC WHEELS Customer Service Department. Green Bike Electric Motion will not issue a credit until it is in possession of the returned item. Tata Green Velocity Variant. Shipping: Free Shipping on E-bikes & Scooters! . Charges inside or outside frame. *ETA when in stock and within continental USA only Shipping: Free Shipping on E-bikes & Scooters! We report the amount of the sale on the Customs form. Returned units are subject to an inspection and restocking fee of 20% from the original purchase price.The refund will be issued in an average time frame of 2 -3 weeks after we receive, inspect and process the returned unit. The key for your electric bike usually serves up to three purposes: It can be used to lock and unlock the battery, it can be used to turn the ebike on in some instances, and on many of our ebikes it also doubles as a key for the in built frame locks that are often fitted in the factory on our electric bikes. One of the most affordable electric bikes with large 29-inch wheels offers a higher angle of attack for rolling obstacles, improved rolling torque, less manoeuvrable than a smaller 26 "or 27.5" Variants with several driving modes, including a rotatable throttle and a touch pedal, which increases the range and reduces the load on the battery . Describe the damage accurately. 5 Left Back In Stock. Northrock XC27 Mountain Bike. ________________________________________________________________, REVOLVE WARRANTY, REFUNDS AND RETURNS POLICIES. Delivery appointments can only be scheduled Monday thru Friday. The one-year warranty on QuietKats lithium-ion batteries from the date of original purchase does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage. The Jupiter Foldable Electric Bike is a smart battery-powered bicycle that folds up to fit in a backpack and connects to your phone to display battery life, direction, and speed. Slacking or falling of chain or inappropriate functioning of shift under normal use. The EB5 was said to be comfortable on long-distance rides. Parts such as brake pads, spokes, hand grips, cables and housing, tires, tubes, and chains will not be warrantied unless defect or damage upon arrival. Please have your customer ID number located on your packing list available when you call. We do not ship to anywhere in Africa, Singapore, Greece, United Arab Emirates, Indonesia or IsraelNote to international customers:You are responsible for any and all duties or taxes that may apply. Paint finish is considered consumable and is not part of the warranty.2. Pick up a spare battery today or check out our other great Parts and Accessories. Sold Out. Parts included are the battery, motor, throttle, controller, LCD display, wiring, derailleur, hardware, wheel hubs, rims, pedals, kickstand, handlebar components and any other parts mutually agreed to of failed due to a manufacturing defect or quality issue. The reimbursement will be processed as a refund towards the original form of payment. 15% Re-stocking fee will apply to all new returned items. How to Choose an Electric Bike | E-Bike Buying Guide, 5 Best EWheels Electric Mobility Scooters, Best Electric Mobility Scooter For Seniors. Add To Cart. All products are shipped from U.S. warehouses unless stated on their product page. $999.00. All units shipped by ground (all units listed above except the XB-504 and Cabo Cruiser) to Canada will incur a flat rate of $400 per unit additional shipping charge. Email our Customer Care Team with your findings to. Bikonit, 4422 E Airport Dr, Str A. Ontario, CA 917617. Due to the high volume of orders we receive and the speed at which we process these orders, once an order is placed it is generally processed and shipped immediately therefore we have a NO cancellation policy after an order has been placed. They actually called me offering to help! Don't screen your calls until your item has been delivered. Shipping costs are non-refundable. Pack the item(s) securely in the original product packaging, if possible. After receiving the bike, NAKTO will make a full refund providing all parts are returned, The customer can either pay for return shipping, in which case no return fee will be charged, or. Fees and Charges Related to Refund or Replacement. Save the carton and foam that your bike came in! Damage and wear to brake pads, rotors, spokes, tires/tubes, chain rings, cassettes, cranks, pedals, saddle are not covered by warranty. Smooth, comfortable magical. Save up to 141.00 with Cycle2work. Including front fork with shock absorber, saddle, seat post, shift lever, front derailleur, rear derailleur, main shaft, front hub, rear hub, handle, handle bar, front fixture, rear fixture, brake lever, front fender, rear fender, luggage carrier, pedal, bearing, linkage and linkage screws (depending on the warranty provided by the parts manufacturers). If it is more than that you will be contacted with terminal information so that you can inform the customer and they can confirm they still wish to pick up. This warranty does not include consumables or normal wear and tear parts after 30 days including but not limited to wheels, pedals, chain, spokes, tires, tubes, brake pads, and grips. Warranty ( Carry bags have no warranty ) Motion will not be possible to be on! Shipping on E-bikes & amp ; returns Shipping Why Buy from Us the manufacturer shipment for 5 days after in! Am to 5 pm PSTor emailing design of the Bike from red to green when the battery is fully.... 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