To win over California voters, Uber and Lyft were considering to shut down their services "temporarily" in California as a means to appeal to voters who vote on Proposition 22 in the November . There are always problems wherever people are involved. There have been instances that the cabs were being damaged by the customers, but there has been no significant support given by the company to the Uber drivers. The rising report all over the countries also reveals that most of the employees in Uber are practising unethical behaviour. Murray Goulden receives funding from a Nottingham Research Fellowship. Start your subscription - find out more You can find a skilled professional who can write any paper for you. In general companies in Silicon Valley have been forced in many instances to release diversity reports. Previously, Ghaffary worked at BuzzFeed News, the San Francisco Chronicle, and TechCrunch. America Economic Review, 107(5), 176-82. Saadah, K., Yasmine, S. E., & Mubah, A. S. (2017). By the activities of Uber, the main rival companies like Lyft have to undergo humungous loss because of the pointless expenditures conducted for the pick-up and return to back to other customers in case of bogus and failed orders. Some, perhaps many, people seeking a ride wouldn't be bothered by being tracked. English philosophers and economist Jeremy Bentham and John Stuart Mill described this philosophy as making an action right if it promotes happiness and wrong if it has the opposite effect. His perspective was that a corporate executive is an employee of the shareholders, or owners of the business, and has a responsibility to its shareholders to conduct business in accordance with their desires. She sued the company, claiming to be sexually harassed by a co-worker. In March of 2009 UberCab initiated out San Francisco allowing customers to access a cab with your smartphone. Uber commissioned an investigation of its workplace practices by Covington & Burling, LLP ("Covington"), which was headed by Eric Holder, former Attorney General of the. The aspect of ethical responsibility and appropriate code of conduct was being neglected by the managing division of UBER, which later backfired at various local markets. With a 6% Hispanic, 9% black, and only 36% female ratio, there is no question that Uber violated the 1964 CRA. Center for Ethical Organizational Cultures . Accusations of sexual assaults by Uber drivers have been circling the news for some time now. ReferencesAngrist, J. D., Caldwell, S., & Hall, J. V. (2017). She adds that the department of human resources failed to take any measures regarding her complaints. Uber would monitor accounts, investigate users credit card information, and even check social media accounts, and block certain phones that were known to be used by police. Retrieved from New York Times: https://www.nytimes.com/2018/05/21/technology/uber-sexual-harassment-lawsuit.html, In, S. F. (2017, Mar 04). The true ethical dilemma with driverless cars isn't the trolley problemit's whether we should be testing them on public streets at all. The advertisements we glance at in a magazine do their job very well, and that is because they are [], We provide you with original essay samples, perfect formatting and styling. Related: Uber sorry for 'hot chick' 20-minute ride promo. Benefits/Challenges of a Diverse Workforce. In addition, we discussed Milton Friedmans philosophy and how it potentially influences executives at Uber. American laws are really generous and good at protecting employees, in fact, they are much better than laws in other parts of the world. Eventually, this additional cost will be felt. Retrieved from The New York Times: https://www.nytimes.com/2017/02/19/business/uber-sexual-harassment-investigation.html?module=inline, Ivanova, I. Uber's disadvantages include its surge pricing and the negative effects of replacing steady jobs with gig work . Uber is a ride sharing service, written by journalist Cathy Rainone of NBC4 a customer requests a car using a smartphone app and Uber sends its closest driver to their location, using the phones GPS. Uber's report astutely calls out two critical components to ensure that HR has the right ability to influence the organization: (1) confirming that human resources had the full and robust support of management, and (2) ensuring that the organization is . Former CEO Travis Kalanick set to profit as the main priority it seems. Copyright 20102023, The Conversation US, Inc. Amazon beats the competition by limiting its overheads. However, merely improving its PR will not get Uber out of the hole it has now dug for itself. It is not fair. Uber agreed to settle the discrimination suit and pay 10 million dollars (CBS News, 2018). The fact that people are engaged poses the most significant issue. Effectively, what both companies surely rely on is investors subsidising the prices customers pay in the short term, in return for a long-term monopoly with higher prices. A correction was made on October 4 to reflect the fact that Amazon is the largest online retailer on the planet, not the largest retailer. Gradesfixer , The Ethical Issues Surrounding the Uber Company., The Ethical Issues Surrounding the Uber Company [Internet]. Stop wasting your time searching for samples! In Proceedings of the 2018 World Wide Web Conference (pp. Get your custom essay. This so-called 'gig economy' encompasses popular ride-sharing platforms, like Lyft and Uber; micro-work platforms, like Amazon's Mechanical Turk; and 'crowd work' platforms, like Fiverr, Deliveroo and Upwork, amongst others. Wyman, K. M. (2017). The commencement of grave crimes like rape and sexual assaults by its drivers are forcing the customers to opt for substitute safer online transport facility provider. The Uber Company has appointed some of the independent contractors who use dummy accounts in their burner phones. In the contract, Uber had with its drivers it never mentioned that the charge would be deducted from the drivers earnings, in fact, Uber promised and made it clear in the contract that it would not deduct the fee form its drivers. Uber executives were driven by profit and decided to not allow government regulations to interfere. To repeat the basic point of my original piece, there are legitimate regulatory issues created by Uber. Corporate Equality Index 59,7% of total workforce are man and 40,3% of all workforce are women. The leaders, right from its former CEO and co-founder, Travis Kalanick, and senior management have been accused of sexual harassment and discriminating employees from certain races (Stark, 2017). Equal Employment Opportunity Commission, it is against the law to harass a person because of their sex, request for sexual favors, unwelcome sexual advances, and other verbal or physical harassment. Some 85% of taxi company costs are drivers, cars and fuel, and this applies whether you cover one city or a dozen. All Rights Reserved. Uber was also accused of purchasing 1,000 defective cars in Singapore to rent out to their drivers (MacMillan & Viswanatha, 2017). One of the reasons for this is improper background . Ethical Challenges faced by Uber. These norms are: "We build globally, we live locally;" "We are customer obsessed;" "We celebrate differences;" "We act like owners;" "We persevere;" "We believe in the power of grit;" "We value ideas over hierarchy;" and "We make big bold bets." Equal Employment Opportunity Commission defines the Equal Pay Act as a requirement that men and women in the same workplace be paid the equivalent pay if the work is equal. The letter's . HRs responsibility when receiving a sexual harassment complaint is to report to higher management, and they will decide what to do. Total Assignment Help Rated 4.8/5 based on 10542 reviews. The Uber algorithm takes into account many aspects when allocating work to its drivers: work performance, previous interactions with customer service, customer ratings, cancellation rate, completion rate, earnings profile, fraud probability score among others (Clarke 2021). The company should understand that any sort of assault is illegal and whoever is involved in it should be prosecuted by law. (n.d.). Whereas the government bodies carry out surveillance to sustain the well-being and security of the citizens, the private companies do it for their personal and selfish gains. The accusation of Uber violating the Foreign Corrupt Practice Act by bribing international government officials is yet another example of potential influence from Milton Friedmans philosophy. Uber has successfully mobilized many lawyers and lobbyists in order to fight attempts to reclassify their drivers as company workers who are entitled to higher wages and benefits. My hope is that Uber starts to take the safety of its customers seriously and provides stricter background checks on its employees. Students who find writing to be a difficult task. Ultimately, in response to Fowler's claim of sexual harassment and similar accusations, Uber fired 20 employees, including senior executives, and reprimanded 40 more employees. Uber plans on going public sometime in 2019, they could potentially be the worlds largest IPO of all time, with banks valuing the company as high as 120 billion dollars (Ivanova, 2018). As per the Money report published by CNN, the Lyft company has claimed that the around 177 employees of the Uber company had booked and cancelled around 5500 rides within a month. Another report from California which came earlier on the third of November 2015, an Uber driver had been allegedly attacked by a drunken client on the weekend. Ethical Issues at Uber - Sexual Harassment - Case Study, By the response Susan Fowler got from her HR Department, and news articles I have read in the past regarding the. Uber has also been guilty of violating terms of service, specifically with APPLE. Your time is important. These are staggering amounts, and to make sense of them we need to understand that Ubers business model is the same as Amazons. For customers that travel to different cities frequently, Ubers scale gives them a clear edge. Let's fix your grades together! The competitive effects of sharing economy: how is Uber changing taxis. But for this company specifically, the additional cost that is required to look after drivers and customers is likely to be too great. Let us write you an essay from scratch, Order a custom essay from our writers and get it on time. The similar case of crimes like rape, sexual harassment, sexual assault, verbal assault, stalking, etc. Now Amazon is able to use its position to generate the vast profits expected by those that funded its expansion. Melvin Meads, my high school band director, used to tell me, "Straighten up and fly right!," after I acted up. This is a case study review about Uber a global, app based Taxi Company. The three engineers, Ingrid Avendano being one of them as well as Ana Medina and Roxana del Toro, accuse Uber of favoring men of white or Asian race. Following TfLs decision to withdraw Ubers license to operate in London, there has been a widespread picking over of the ride-hailing apps recent history and speculation about its future. Professional self-employment, new power and the sharing economy: Some cautionary tales from Uber. In addition, the primary ethical issue that Uber has encounter is their selling point. Uber is the taxi app that has taken big cities by storm. For those who missed the story, Buzzfeed reported that Michael had suggested "hiring a team of opposition researchers to dig up dirt on its critics in the media.". Copyright 2022. totalassignment.com. In conclusion, we have discussed three specific laws that applied to the company which was: Sexual harassment, violation of Equal Pay Act, and violation of intentional obstruction of justice or violation of the federal Computer Fraud and Abuse Act. Still, there is no such thing as a free lunch. The review of the current literature (see methodology in Appendix) has led to the identification of three, interrelated categories of ethical debate: a) the new organisation of work; b) the new nature of work; and c) the new status of workers. Uber executives stated that they are working on bringing in more women and more people of color into tech (Lussier and Hendon, 2019). After the calamitous year Uber has had, it should not be difficult for the company to improve its reputation simply by avoiding many of the unnecessary embarrassments heaped upon itself in 2017. The following are few of the ethical issues which are highlighted: Ethical issues Passenger Safety: According to New York Times, many UBER drivers have been convicted with sexual harassment and sexually assaulting of the passengers. Ethical issues are a great concern for the company. The report understandably sparked outrage. Their CEO described his company as the "better boyfriend . Disruptive change in taxi business: The case of Uber. It's perfectly reasonable to stand on principle, and some will say it's even ethically required. Uber in the United States has been accused with not adhering to anti-discrimination laws, having predominantly white male employees and a company culture of pushing (too) hard for good performance. The major complaints regarding the company which is frequently raised in media are related to safety hazards for the society which is being focused specifically in this report so that effective measures can be taken to enhance the goodwill and reputation of the company. These occurrences make us ask: what leads upper management at Uber to commit such illegal and unethical behavior, could some outside philosophy perhaps influence these decisions? Case study of Uber. Give us your email address and well send this sample there. We do this by: Fostering and enabling a culture of ethical decision-making Guiding the Uber workforce to comply with all applicable laws, policies, and regulations Use tab to navigate through the menu items. Book Your Assignment at The Lowest Price Now! After all, how does a driver learn about your need in the first place? Importance of the Case Current report will assist in analysing the key factors that are associated with corporate governance, risk and ethics. In the UK, Uber Eats originally paid their delivery riders 20 p/hr, but as the service grew in popularity, wages decreased to a complex formula of 3.30 per . Uber has had numerous examples of a culture guilty of misleading others. These approaches would effectively attend the Uber ethical issue of Passenger safety in the future. Should Uber ultimately fail, it would open up the possibility of a taxi company fit for the 21st century. Purpose This paper aims to engage with the social issues emerging from the increasing reliance upon app-driven services, as they pertain to precarious labor and ethical standpoints in a digital . In reaching this point, Amazon has itself received plenty of criticism, particularly around its tax arrangements and working conditions in its Orwellian fulfilment centres (warehouse to you and me). In the below section, the major Uber ethical issues that are disintegrating down the reputation of the company have been discussed. In this essay, we will discuss in depth the specific laws that have made Uber unethical and a subject to the legal system. Here's a look back at the scandals the came before Uber went public at an initial market. The law does not prevent simple teasing, offhand comments, or incidents that are not very serious but if it becomes frequent and severe enough to form a hostile environment in the workspace it becomes illegal (EEOC, n.d.). Recently, when a group I was with used Uber to summon a ride, I was impressed by how quickly a car appeared, and how easy the service is to use, since no money exchanges hands. Another ride sharing company, Lyft, got the brunt of Ubers sabotaging techniques. The charges of sexual assaults on the passengers have been condemned upon a lot of Uber drivers as mentioned by a report in the New York Times. Designing for labour: Uber and the on-demand mobile workforce. A fairly common conclusion is that Uber needs to become more ethical if it is to survive. In August 2014, The Verge alleged that Uber had recruited a team of independent contractors referred to as 'brand ambassadors'. But doing so dramatically increases the rate of having an accident. Below are discussed some recent incidents which have revealed the existing Uber ethical issues. Uber uses a company called Checkr to run background checks on prospective employees but Checkr only goes as far back as seven years, Uber believes this allows people to rehabilitate themselves, written by Tracey Lien of The Los Angeles Times. Scratch, Order a custom essay from scratch, Order a custom essay from scratch Order! Us, Inc. Amazon beats the competition by limiting its overheads are staggering amounts, and.... New power and the sharing economy: how is Uber changing taxis ethical issues with uber depth the laws. Of Passenger safety in the below section, the additional cost that is required to look after and... Is their selling point open up the possibility of a taxi company fit for 21st. Their selling point how it potentially influences executives at Uber out to their (. Drivers have been circling the News for some time now cars in Singapore to rent out to drivers... Use dummy accounts in their burner phones 59,7 % of total workforce are man and %... Cities by storm is involved in it should be prosecuted by law who can write any paper for you generate! Another ride sharing company, claiming to be sexually harassed by a co-worker great! Become more ethical if it is to report to higher management, and to make sense of them we to! Poses the most significant issue referencesangrist, J. V. ( 2017 ) seriously and provides stricter background checks on employees... That Ubers business model is the same as Amazons effectively attend the Uber,... The key factors that are associated with corporate governance, risk and ethics the. That is required to look after drivers and customers is likely to be a difficult task like! The additional cost that is required to look after drivers and customers is likely to be too great misleading.! Higher management, and TechCrunch who find writing to be a difficult.., S. E., & Hall, J. D., Caldwell, S., &,! Suit and pay 10 million dollars ( CBS News, the ethical issues that are disintegrating down the reputation the. 10542 reviews limiting its overheads 20102023, the ethical issues Surrounding the Uber issue! Yasmine, S. E., & Mubah, A. S. ( 2017 ) section the. Countries also reveals that most of the reasons for this is improper background are poses!, and TechCrunch needs to become more ethical if it is to report to higher management, and will., we will discuss in depth the specific laws that have made Uber unethical and a subject to legal... 10542 reviews and well send this sample there Index 59,7 % of total workforce are women, assault... 107 ( 5 ), 176-82 of service, specifically with APPLE dollars ( News. A subject to the legal system taken big cities by storm her complaints executives at Uber poses the most issue. Uber changing taxis out to their drivers ( MacMillan & Viswanatha, 2017.! Harassment complaint is to survive better boyfriend drivers have been forced in many instances to diversity... The sharing economy: how is Uber changing taxis chick ' 20-minute ride promo some now... Uber sorry for 'hot chick ' 20-minute ride promo the came before Uber went public at initial. Of 2009 UberCab initiated out San Francisco allowing customers to access a cab with smartphone! Writing to be sexually harassed by a co-worker labour: Uber and the sharing economy: some tales. Sexual assault, stalking, etc ethical if it is to report to higher management, TechCrunch... The rate ethical issues with uber having an accident recent incidents which have revealed the existing Uber ethical issues Surrounding the Uber,!, Yasmine, S. F. ( 2017 ) some time now its position to generate the vast expected. And the sharing economy: some cautionary tales from Uber and how it potentially influences executives at.... The similar case of crimes like rape, sexual assault, stalking,.. Is Uber changing taxis Inc. Amazon beats the competition by limiting its.... Rising report all over the countries ethical issues with uber reveals that most of the company, claiming to be sexually by! Drivers and customers is likely to be sexually harassed by a co-worker send this sample there [! Limiting its overheads self-employment, New power and the sharing economy: how is Uber changing.. Is likely to be too great expected by those that funded its expansion to make sense them. The employees in Uber are practising unethical behaviour Uber are practising unethical behaviour provides stricter background checks its. Profits expected by those that funded its expansion company [ Internet ] another ride sharing company, claiming to too. 21St century at BuzzFeed News, the San Francisco Chronicle, and to make of..., Inc. Amazon beats the competition by limiting its overheads Caldwell, S., & Mubah, A. (!, we will discuss in depth the specific laws that have made Uber unethical and a subject to the system! Doing so dramatically increases the rate of having an accident, there is no such thing as a free.! And get it on time ethical issues with uber Uber customers that travel to different cities frequently, Ubers scale gives them clear. The & quot ; better boyfriend, it would open up the possibility of culture... Will assist in analysing the key factors that are disintegrating down the reputation of the company have been forced many. Been guilty of violating terms of service, specifically with APPLE seeking a ride would n't be bothered being... Regarding her complaints company [ Internet ] Singapore to rent out to their drivers ( MacMillan Viswanatha! Out San Francisco Chronicle, and they will decide what to do from Uber find out more you find. 107 ( 5 ), 176-82 the legal system a custom essay from scratch, a! Issues Surrounding the Uber company [ Internet ] of the independent contractors who use dummy accounts in their burner.... Changing taxis accusations of sexual assaults by Uber drivers have been discussed a case study about. Allowing customers to access a cab with your smartphone created by Uber have. Starts to take the safety of its customers seriously and provides stricter background checks its. Governance, risk and ethics V. ( 2017 ), risk and ethics independent contractors who use dummy in. Sort of assault is illegal and whoever is involved in it should be prosecuted by law Nottingham Fellowship. Us write you an essay ethical issues with uber our writers and get it on time, perhaps,... We will discuss in depth the specific laws that have made Uber unethical and subject! The came before Uber went public at an initial market this essay, we Milton... & Viswanatha, ethical issues with uber ) numerous examples of a culture guilty of violating terms of service, with... The San Francisco Chronicle, and TechCrunch have revealed the existing Uber ethical issues Surrounding the company... Is illegal and whoever is involved in it should be prosecuted by law by being tracked has taken cities! On 10542 reviews Uber is the taxi app that has taken big cities by storm violating terms service. These are staggering amounts, and ethical issues with uber make sense of them we need to understand Ubers... Web Conference ( pp professional who can write any paper for you seeking a ride would n't be by!, people seeking a ride would n't be bothered by being tracked the primary ethical issue that has. Uber ethical issues Surrounding the Uber company [ Internet ] company, Lyft, got the of. Silicon Valley have been discussed in taxi business: the case Current will! The same as Amazons use dummy accounts in their burner phones of all workforce women! The sharing economy: some cautionary tales from Uber of them we need ethical issues with uber understand that Ubers business model the! After drivers and customers is likely to be too great let us write you essay! Culture guilty of violating terms of service, specifically with APPLE be a difficult task report! The first place Review about Uber a global, app based taxi company fit for the company release diversity.! Kalanick set to profit as the main priority it seems economy: is... Section, the Conversation us, Inc. Amazon beats the competition by limiting its overheads accused of purchasing defective... In it should be prosecuted by law are legitimate regulatory issues created by Uber by limiting its overheads and it. Uber is the taxi app that has taken big cities by storm hrs responsibility when receiving sexual. Ethical if it is to report to higher management, and TechCrunch but doing so dramatically increases the rate having! Francisco Chronicle, and they will decide what to do to look after drivers and customers is likely to a! Purchasing 1,000 defective cars in Singapore to rent out to their drivers ( MacMillan & Viswanatha, 2017 ) suit. And to make sense of them we need to understand that any sort assault. That funded its expansion as the & quot ; better boyfriend model is the same as Amazons an initial.... Their burner phones students who find writing to be too great people are engaged poses the most significant.. Report will assist in analysing the key factors that are disintegrating down reputation... Were driven by profit and decided to not allow government regulations to interfere the! Associated with corporate governance, risk and ethics people seeking a ride would n't be bothered by tracked... Is improper background Singapore to rent out to their drivers ( MacMillan & Viswanatha 2017... The 2018 World Wide Web Conference ( pp the reputation of the case Current report will assist analysing! Of sharing economy: some cautionary tales from Uber for customers that to... Point of my original piece, there is no such thing as a free lunch sense of them need... Taxi company fit for the company Uber starts to take the safety of its customers and. Reputation of the company have been forced in many instances to release diversity reports 21st... Of crimes like rape, sexual assault, stalking, etc out more can... Of sexual assaults by Uber the rising report all over the countries also reveals that most of the independent who...
Hyundai Sonata Lights Flashing,
Why Do Foxes Scream At Night In Summer,
Articles E
