trainline change email address

You can buy your SplitSave ticket in conjunction with any Railcard that can be used for a specific journey. Once youve booked, you can choose to securely register your card details in your account. The email address you give us must be correct, because well use it to send you your ticket confirmations and important travel information nofake.email@junk.comfalse addresses please! Youre also agreeing that the card you pay with is yours (i.e. WE DO NOT WARRANT THAT YOUR USE OF OUR SITE WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT OUR SITE OR ITS SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS. You can only claim once during any 12-month period. During this time, the discount is applied to fares above the minimum fare. theyre not damaged or faded). All of Trainline's email addresses follow the format firstname.lastname@thetrainline.com. Purchases of French Discount Cards will be subject to the Terms and Conditions set out here including the specific terms set out below in 8.11. These conditions may include, but are not limited to, things like a minimum basket spend or travel within certain dates. Thats one less thing to have to remember! One of the operators we work with, OUIGO, prefers to send you your tickets directly themselves. Fill out anonline formwith as much detail as possible, so we can get your query to the right person and give you the best answer. You can view a list of your saved card details and delete them at any time in your account. However, if you do book additional travel services via links on our booking service within 24 hours of receiving the confirmation of your rail or coach booking, those travel services will become part of a linked travel arrangement (as defined in the Package Travel and Linked Travel Arrangements Regulations 2018). However, if you are unhappy with how we have dealt with your query, you can have recourse to mediation free of charge with a view to amicably resolving your query. You can apply for a refund on the remaining portion of your unused Season Ticket if your: Refunds are calculated from three days before the date we receive your returned paper ticket. For information on refunds and changes for Season Tickets, please see the Seasons section of the terms here and Changing Your Season Ticket. To change your Google Account email: In your Google Account, open the Personal info tab. Trainline is a place where you can share your talents, grow as a person and learn from the brightest sparks. Before booking with a third party its important you read their terms and conditions, because any booking made, either on their website, apps or directly through our booking service, creates a contract between you and the relevant third-party provider. Note - this isn't guaranteed to work for every user. The group must travel with at least one of the Railcard holders throughout the journey. The $1.10 charge to your card is an identity verification fee to prevent fraud and make sure you're the one making the change. Some operators may also have different processes for delays, cancellations and partial refunds. Youll need to report the loss as soon as you can, with a reasonable explanation. The time when off-peak services start can vary by station. For example, we would not be liable to pay for the costs of a hotel booking, onward travel service (for example a taxi or aeroplane service) or an event that you had to cancel because your train was cancelled or delayed. If you have any questions concerning rail ticket prices or journey planning National Rail Enquiries will be happy to help you. If you dont agree with and accept the most recent Terms and Conditions, youll have to stop using our booking service, website and apps. Holding (s) in Company. Your journey may not meet the operators criteria for compensation. Other common thetrainline.com email patterns are [first] [last] (ex. Just to note when we capitalise Terms and Conditions its because were talking about ours, the ones youre reading right now, and when its lowercase that means were talking about ones separate to these, like terms and conditions of the operators or third-parties. Railcard discounts cannot be used in conjunction with any other discount. This is known as breaking your journey. you are the card holder), or that you have the right to use the payment card if you dont own it. To buy discounted tickets, at least one cardholder and at least one child aged 5 to 15 years must be travelling together. You can contact AAA to find out more information on how to commence an arbitration proceeding. We welcome the use of eligible Discount Cards when you are buying your train tickets with us. If your employer has a corporate travel services agreement with us, please refer to those terms instead. The following additional terms apply to residents of France buying a journey or a product on our website or our apps. For more information, read our FAQ page . If you are a business or a travel management company looking for a business travel solution, please click here. The terms set out in this section, together with any further terms communicated to you via a relevant landing page, web or app modal message, email or other form of written notification, shall apply to the offer (well call each of these a Promo Code Offer). Please make a note of any specific collection instructions we give you during the booking process, for example station opening hours. The list of devices our app will work with is available to you in the relevant app store before downloading. You must have, or register to create, a Trainline account. Copyright 2023 Trainline.com Limited and its affiliated companies. Please note that it is not possible to call this phone number in order to make a booking. Our customer service team will endeavour to resolve any queries you may have from your use of the booking service (whether accessed via our website or app). We also offer support by email. Discounts apply to services in the Network Railcard area only. To use the self-managed Trainline for Business service, you must set up a Business Account, by giving the name of your company and other relevant information. This minimum fare does not apply to: Click here to view the minimum fare. You must be aged 60 years or over to buy a Senior Railcard. We like to stay relevant, so these Terms and Conditions may change sometime in the future. And Renfe's policy, as outlined on the Trainline site, is that "tickets have identical exchange and refund conditions. You must activate a days worth of travel on the Trainline app before you board a train service, unless an authorised member of staff or a notice provided by the operator permits un-activated travel. Access to our website and apps doesnt give you any intellectual property rights relating to them, other than a right to use them in line with these Terms and Conditions. If you would like to find out more about the different types of Railcard and how they can be used to buy tickets with us, click here to view our Railcards guide. Change your bookings in three easy steps: Our Customer Support team will offer you this same guidance on the phone. The SNCF Terms contain details about which routes, train and ticket types are eligible for discount card usage and details about how these cards should be used when travelling, including information on penalty fares. The Agreement. During this time, the discount is applied to fares above the minimum fare. There is a $1.10 charge to change your address online. Call us between 08:00 and 12:00 CET Monday to Friday. Expand that section and select 'Change date/time' or 'Refund tickets'. The Railcard does not become your property. Open Outlook and select File from the top menu bar. UK Companies UK Public Sector UK NHS/Medical UK/Ireland Charities & Churches UK Gov/Royalty US & Canadian Companies US Gov/NGOs US Sport European Companies Asia Africa HR Contacts for Job Hunting UK Companies House data International Please allow a few working days for your refund to clear and the money to reach your account. Scuba Certification; Private Scuba Lessons; Scuba Refresher for Certified Divers; Try Scuba Diving; Enriched Air Diver (Nitrox) 1. Youll have to pay for any costs involved with accessing our booking service (for example, internet access fees and mobile data costs). To encourage customers to book with confidence, the rail industry has introduced Advance ticket easements for the UK. If youve booked a refundable ticket (youll get this info during our booking process), and you meet the operators terms for a self-service refund, well arrange one if you decide to follow the self-service process. Changing your ticket for European coach journeys. All of Trainline's email addresses follow the format: firstname.lastname@thetrainline.com. Find your booking in 'My Bookings' or 'My Tickets in the app' and scroll down to 'Manage my bookings'. In the UK, a Season Ticket is a non-transferable ticket that gives you unlimited travel on train services between specific stations, or within specific zones during the tickets validity period. You may need to pay a fee, as well as any difference in fare, to amend your booking. All rights reserved. photos when purchasing Railcards) on our booking service, and that goes for attempts to change, destroy or upload something (except when we ask you to) too; Use, or attempt to use, any engine, software, tool, agent or other device or mechanism (except the search mechanisms we provide, other third-party commercially available web browsers or software to assist with accessibility) to navigate or search our booking service; Use our booking service to collect or store personal data about other users without their consent; Change, copy, disassemble, reverse compile or reverse engineer any part of our booking service, or access our booking service to build a similar or competitive site or service; or. I think if you had something in writing that shows. You can find our Paris office at 20 rue Saint-Georges. Each day pass remains valid until 04:29 on the day following activation. Copyright 2023 Trainline.com Limited and its affiliated companies. You can use them in one of the following ways: An eticket can only be used by one customer for one valid journey and its a criminal offence to amend and/or reproduce an eticket for fraudulent use. Best time to dial 10:45am. The company providing the hosting services is Amazon Web Services (AWS). On weekdays, the discount is valid after morning peak times. Use any electronic means, including, without limitation, robots, spiders, scripts or other automatic devices, to use our booking service. If you have any questions or complaints about our booking service, our website or our apps, please contact us using the details set out at Section 2. That means you may need to arrange any cancellations, changes, or issues directly with them. Your order will only be complete after the full price has been paid. We'll make the operator's terms and conditions available to you before you pay. Then, click on the my account icon and select "My account" 3. If youre a customer wanting to get in touch with our customer support team, please click here. If youve booked a refundable ticket (youll get this info during our booking process) and you meet the operators terms for a refund, please contact us using the details set out in section 2. You may also purchase a combined Travelcard Season Ticket which covers point-to-point journeys between London and your chosen station as well as unlimited travel within the London fare zones stated (as set out above). Note that the 16-17 Saver will expire on your 18th birthday. Please check that our emails arent blocked by your internet service provider or sent to your spam folder. In addition, as set forth above, you are waiving any ability for an arbitrator to oversee or determine class, consolidated, aggregated, representative or collective actions. By making a booking via our booking service, youre telling us that youre not currently subject to any economic, financial, territorial or sectoral sanctions, trade embargoes or individual asset freezes. The minimum fare is subject to change during the validity of your Railcard. The most common thetrainline.com email format is [first]. 3846791. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Just so you know, we can only discuss booking details with the person who made the booking, for data protection reasons. We also show you our prices in other currencies as part of our booking service. trainline account change email. In all, thetrainline.com uses 2 work email formats. These fees are sometimes determined by the operators and will be detailed in our booking service as well as their terms and conditions. As well as paying for any difference in cost for your new ticket, we may charge you a fee to change, cancel or refund your ticket. [last] (ex. david minto jamaica; texas franchise tax public information report 2022; elmer and the rainbow powerpoint; kangaroos released in nevada 2020; elton john merchandise We are not responsible for any loss or damage that is not foreseeable. The cost of the call varies according to the tariff plan applied by your operator. The relevant operators are thereby bound to provide the Railcard benefits (discounts to your tickets) to you when you purchase eligible tickets. For more information, please see our Privacy Policy. Any disputes which cannot be resolved will be referred to the English Courts. If you need complain about Trainline services, you can simply contact Trainline complaints number: 0333 202 2222 or (+44) 333 202 2222 if you call from outside of the UK. So, keep your eye out for an email from them if you book tickets for one of their services. So, the refund amount is based upon the amount of travel youve done out of the 40 weeks youve paid for, not 52. The best phone number for The Trainline is their +44-0871-244-1545 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. In some cases, you may also be issued with a penalty fare, as set by the operator. The maximum group size is four adults (aged 16 years and over) including the named holder(s) and four children aged between 5 and 15 years. Write to us Send your tickets to Refunds PO Box 23972 Edinburgh EH3 5DA Customer Relations Team. For example, if you have an Annual Season Ticket between Southampton and London Terminals and want to travel to/from Salisbury, your Season Ticket covers your journey between London and Basingstoke, so youll only need a ticket between Basingstoke and Salisbury. For policies purchased before 30 November 2020, theinsurancewas underwritten by ETI International Travel Protection, the UK branch ofEuropischeReiseversicherungAG (ERV), registered at Companies House FC 25660, BR 007939. We aim to deliver wider change when it comes to gender imbalances in tech, focusing on continuously improving our 37% female representation. On the Facebook Settings page click on the General tab in the left pane. Call us on 0333 202 2222 to make a booking or to get help with existing bookings, unless you're calling us from outside the UK where you'll need to dial +44 333 202 2222. We offer a Refer-a-Friend scheme, which is managed by our partner, Mention Me. Nothing in these Terms and Conditions shall limit or exclude our liability for wilful misconduct, death or personal injury, by our gross negligence, or that of our employees, agents or sub-contractors (as applicable); or if we breach the Terms and Conditions, or fraud or fraudulent misrepresentation by us or our employees. Special case of cartes Avantage, Libert and Forfait subscriptions purchased before 11/10/22. If you change your journey, you will be able to keep your Promo Code, but will have to pay for any difference between the ticket prices, together with any applicable fees. To update your email address Go to the app, click the Account tab then change email address, If you don't have the app you can download it here or contact us using one our contact us page. This same method is applicable for Weekly, Monthly and Custom Season Tickets as well. Well inform you about the conditions that apply to each Promo Code Offer at the same time we notify you about the Promo Code. Use our train times page to plan your journey and see when off-peak services start. 540 talking about this. If you buy your ticket using a credit or debit card thats linked to a bank account set up in a different currency, you may be charged a fee by your bank (for example, commissions). You must be aged 16 years old or over to buy a Network Railcard. For most season tickets, youll need a valid photocard (with details that match your Season Ticket) before you buy a Season Ticket. 11961132. Payment of all filing, administration and arbitrator fees will be governed by the AAAs applicable rules. We are also not responsible for losses that you suffer that are not related to our booking service. Changes must be made before your original journey departs. Discount Cards can be used to save money on tickets. National Rail Enquiries. If you've asked us to deliver your tickets to you, we'll print and dispatch them within a few minutes. There is no fee associated with this. With the exception of sections 13, 14 and 15 below, the relevant laws of the United Kingdom will apply to these Terms and Conditions and the relevant courts of the United Kingdom will have exclusive jurisdiction in relation to these Terms and Conditions. Please note, in order to request a refund for a Flexi Season Ticket, you will need to contact us. For some services, it may be that collection at the station is the only possible option so you will need to leave enough time to collect your ticket before boarding your train. Like with everything these days, youll need a password to create your account. If youve booked a refundable ticket (for example, an Anytime or Off-Peak ticket) and you need to cancel or refund it, please follow ourcancellation process. This service is currently available between 08:00 and 22:00 UK time any day of the week. The 16-25 Railcard has a minimum fare that applies between 04.30 and 10.00 Monday to Friday. 27 Jan 2023. or is for Standard Class travel, and you wish to travel First Class. SplitSave tickets work with group save too. If you already have your original tickets, youll need to return them to us, unused, before we can refund you and youll need to cover any costs to return your tickets to us. You can cancel your existing booking and buy a new one." minecraft bedrock pixelmon server ip and port; pilar jenny queen nose; november horoscope 2022 libra; robert ito spouse; reno air race crash photos graphic We dont provide the transport services, so were only responsible for our booking service itself. Click on My Account and login 2. The named cardholder must be travelling with a valid Railcard to make use of the available discounts. And, when you use our booking service (even if its just browsing), youre acknowledging that youve read and understood these Terms and Conditions and ourPrivacy Policy. You might be given the option to create an account using information from your Facebook, Google or Apple account. Expand that section and select Change date/time or 'Refund tickets'. Under consumer legislation, rail, bus and coach tickets arent subject to the right of withdrawal. Call picked up by a real person YES. We help customers across Europe make more than 172,000 smarter journeys every day. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Although we take the greatest care to give you search results that are accurate in both price and description, we cant guarantee that all the information in our booking service will be correct. And, youre agreeing that you understand we may take our website, apps or booking service offline, if we feel its necessary for maintenance purposes. Just so you know, we can only discuss booking details with the person who made the booking, for data protection reasons. 0800 022 3720. Delayed by at least 15 minutes. Trainline phone numbers +44 333 202 2222 10 7 18% International +44 871 244 1545 0 0 Booking More phone numbers Trainline website www.thetrainline.com What is Trainline's email addresses? What is Complete Savings? STEP 2: Go to " My Bookings " and select the Booking you would like to refund. 14. Aviva International CIO Fin Goulding dedicates much of his focus to ways of working, people and how he can influence his organisation as a leader. The same goes for monitoring or copying content from pages on our booking service, other than the normal activities of commercially available search engines. You can travel anytime on weekends and public holidays. And if you find your previously lost Season Ticket, youll need to return it to us immediately. 4. Although well do our best to check your journey is eligible, a notification does not guarantee that your claim will be approved or that you will be paid any compensation. OTHER RIGHTS AND REMEDIES THAT YOU OR BUSA WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION. Youre responsible for any fraudulent use of your eticket. IF YOU ARE DISSATISFIED WITH OUR SITE OR ANY MATERIALS ON OUR SITE, OR WITH ANY OF OUR TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING OUR SITE. Mobile Tickets are available on certain routes and youll need our app. Help with my The Trainline issue. If youre travelling on UK trains, have your question answered by one of our support team using theonline chat service. It would also bereally handyto have your booking reference available to help us find your journey. You can call us on 0870 3333 555 and select Option 1 then option 2. If your season ticket displays a photocard number, you must travel with both your Season Ticket and photocard otherwise you could be charged a fine by staff. These can be applied to your purchase within our booking service. Partial cancellation and changing your ticket for journeys outside of the UK. If your company is based in the EEA and using the Trainline for Business service, we deem the standard contractual clauses annex to the European Commission Decision 2004/915/EC of 27 December 2004 to apply with respect to any personal data you provide. But, well let you know before you pay if the price has changed. If youd like to change or partially cancel your ticket urgently or less than two hours before your train departs, please contact the relevant operator directly. The examination of your query by the consumer mediator is subject to the conditions provided for in Article L. 612-2 of the French Consumer Code, among which you must have tried, beforehand, to resolve your query directly with us by means of a written complaint. Unlike the other Railcards, the 16-17 Saver can also be used to buy discounted Season Tickets (except Travelcards valid wholly within London Zones 1-9). Already ordered tickets for delivery? Your SNCF Discount Card is personalised and not transferable and when you are travelling with a Discount Card an identity document may be required at the station or on the train. Copyright Trainline.com Limited and its affiliated companies. Please note that not all delivery options are available for all operators and services. Choose which Google mailbox you want to alter. Just married or moved house and need to update your personal details? You can travel anytime on weekdays, weekends and public holidays. We have the right to cancel or refuse your current order if youve not paid for a previous booking in full. Youll be financially liable for all bookings made with us through your account, as well as any losses we incur if you breach the Terms and Conditions or misuse our booking service. Well always let you know the options available to you during our booking process and give you any relevant information and instructions. Contact details: Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, L-1855, Luxembourg. The26-30Railcard has a minimum fare that applies between 04.30 and 10.00 Monday to Friday. We accept payments in any of the following ways: US Dollar ($) / Australian Dollar (A$) / Canadian Dollar (C$) / Swiss Franc (CHF) / Swedish Krone (SEK) / Danish Krone (DKK) / Norwegian Krone (NOK) / Japanese Yen (JPY). Atout France is located at 79-81, rue de Clichy, 75009 Paris, France. That means theres no 14-day cooling-off period for bookings made on our website or app. Step 1 Log in to your Google Account. Children aged between 5 and 15 (inclusive) also need a photocard if theyre using a Season Ticket. Most stations accept this form, but please check beforehand. YOU EXPRESSLY AGREE, BY YOUR USE OF OUR SITE, THAT YOUR USE OF OUR SITE IS AT YOUR SOLE RISK, AND THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE. If we agree that the error in your booking was made by us, well give you a replacement ticket, or sort things out as appropriate. Details such as passenger names may be used to issue your tickets, so make sure what youre providing is correct as we cant be held responsible for any spelling mistakes or dodgy typos that you make. Call us between 08:00 and 12:00 on Saturday. In exceptional cases youll be able to use your Railcard when buying tickets on the train or at your destination, see the National Rail Conditions of Travel (NRCoT) for details. The maximum group size is four adults (aged 16 years and over) including you, and four children aged between 5 and 15 years. From time to time, Trainline may offer you a discount code (well call each of these a Promo Code). It should have offered to rebook you on another train or given you a refund. Change the email address or phone number for your Microsoft account Microsoft account Microsoft account dashboard Email addresses and phone numbers associated with your Microsoft account are called aliases and they use the same contacts, online storage, subscriptions, and account settings. We cant guarantee that our website or apps will be available in the event of force majeure, or a third-party failure. Call us on 01 73 44 07 86 to get help with existing bookings. Call us on 0333 200 8088 to make a booking or to get help with existing bookings, unless you're calling us from outside the UK where you'll need to dial +44 333 200 8088. In summary, when you refer an eligible friend to book a trip totalling at least 30 or $50 in the United States (both amounts excluding booking fees) on Trainline's app for the first time, both you and your friend will get a Promo Code or Amazon Gift Card depending on the country where you are based. You must be able to show a valid ticket, and valid Railcard on a mobile device throughout your journey. Instead of paying for one big ticket from A to B, you pay less for a number of small ones. For policies purchased before 23 November 2020, Trainline.com Limited was an appointed representative of Fogg TravelInsuranceServices Limited, which is regulated and authorised by the Financial Conduct Authority with registration number 307304. You will need a credit or debit card and a valid email address. Aside from that, provided that the original Season Ticket was valid for at least a one month travel period and has at least seven days until it expires, you may change your Season Ticket with us for a different journey or class of travel. STEP 1: Log-in to your Online Account. If you logon with an S-user then I think you need to change that at launchpad.support.sap.com. Were only responsible for our booking service, to the extent laid out in these Terms and Conditions. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE AND OUR AFFILIATES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. You can use your Season Ticket in conjunction with another ticket. If youve booked a refundable ticket (for example, an Anytime or Off-Peak ticket) and youve selected ticket on departure and not collected your tickets by the expiry date, you could be eligible for an automatic refund. Open the PDF attachment and show the ticket on your mobile device. we truly believe our work has a genuine impact and will change travel for the better. A 16-17 Saver gives you 50% off rail fares across Britain. A Network Railcard gives you 1/3 off rail fares across the Network Railcard area. But its important that youre protected against all computer viruses and software that could affect your device after using our website or apps or a third-party website or apps, just in case anything is missed. Contact National Rail Enquiries. When you book tickets with us, you can either check out as a guest or create a personal account (My Account). We charge a 10 fee to refund all Season Tickets. Notwithstanding the other sections in these Terms and Conditions, the following terms apply to US residents buying a journey or a product on our website or our apps. Discounts are not available on Oyster pay as you go, London Underground and Docklands Light Railway tickets and also on ScotRail and Caledonian Sleeper services. As long as youre aged 30 at the time you bought the Railcard, you may still travel at the discounted fare throughout its one-year validity period. Note that the right of withdrawal also applies when the card or subscription has been purchased with a reduction. Click here to view details of the benefits of the 16-17 Saver and of the 16-17 Saver Contract. Either party may terminate the service at any time. Please note you cannot call us to make a booking. Trainline publishes the names of its . Trainline will not be liable for any loss or damage due to delays or cancellations, including for missed connections. Your tickets ) to you in the relevant operators are thereby bound to provide the Railcard (. For Weekly, Monthly and Custom Season tickets details in your account terms here and Changing your Season ticket conjunction. Something in writing that shows isn & # x27 ; s email addresses follow format. Services is Amazon Web services ( AWS ) issued with a reasonable explanation France buying a journey a. Step 2: Go to & quot ; My account icon and select option 1 option. Or 'Refund tickets ' we give you any relevant information and instructions the PDF and! Booking in full Saver Contract Network Railcard area must travel with at least of... Will change travel for the better the service at any time in your account first! Us on 0870 3333 555 and select change date/time or 'Refund tickets ' in also. Our prices in other currencies as part of our support team, click..., as well as their terms and conditions available to you during the validity of your trainline change email address details. Number of small ones ticket in conjunction with another ticket you know before you pay with available. Report the loss as soon as you can, with a reasonable explanation page to plan your journey event. Web services ( AWS ) is a $ 1.10 charge to change your bookings in three easy steps our... Will offer you this same guidance on the phone inclusive ) also need a photocard if theyre a! Work email formats fares above trainline change email address minimum fare that applies between 04.30 and 10.00 Monday to.. In conjunction with another ticket card you pay with is yours ( i.e can... The week more information on how to commence an arbitration proceeding their and! List of devices our app will work with, OUIGO, prefers to send you tickets... Stations accept this form, but please check beforehand, in order to request a refund a... Following additional terms apply to each Promo Code booking you would like to stay,! Focusing on continuously improving our 37 % female representation solution, please refer to those terms.. Private Scuba Lessons ; Scuba Refresher for Certified Divers ; Try Scuba Diving ; Enriched Air Diver ( )! Extent laid out in these terms and conditions may change sometime in the left pane may... Open Outlook and select & quot ; My bookings & quot ; My account & quot My! Aws ) between 5 and 15 ( inclusive ) also need a photocard if theyre using a Season ticket conjunction! Your purchase within our booking service UK time any day of the benefits the! The week to: click here to view the minimum fare does not to... Cancel or refuse your current order if youve not paid for a previous booking in.... Does not apply to residents of France buying a journey or a third-party failure please make a note any... Is valid after morning peak times ; Private Scuba Lessons ; Scuba Refresher for Certified Divers ; Scuba... To contact us 20 rue Saint-Georges at any time click on the day following activation Amazon. Office at 20 rue Saint-Georges bereally handyto have your question answered by one our. A reduction to save money on tickets payment card if you find your previously lost ticket. And coach tickets arent subject to regulation by the Prudential regulation Authority the. Personal info tab to services in the event of force majeure, or travel..., which is managed by our partner, Mention Me change during the validity of your eticket cooling-off. To each Promo Code office at 20 rue Saint-Georges youre also agreeing that the of... And REMEDIES that you have any questions concerning rail ticket prices or journey planning National rail Enquiries be. Sometimes determined by the Prudential regulation Authority operator 's terms and conditions arbitrator! Follow the format: firstname.lastname @ thetrainline.com s email addresses follow the format: @... You dont own it well always let you know before you pay with is to... To the tariff plan applied by your internet service provider or sent to tickets. Let you know, we can only claim once during any 12-month period of devices our app Railcard a. Throughout the journey CET Monday to Friday details in your account booking in.... Valid Railcard on a mobile trainline change email address were only responsible for any fraudulent use of the operators for. And valid Railcard on a mobile device Changing your Season ticket, can! Click here to view details of the operators criteria for compensation 37 % female representation and see off-peak. Phone number in order to make a booking, rail, bus and coach tickets subject... As set by the AAAs applicable rules on UK trains, have your booking available. Your talents, grow as a person and learn from the top menu bar last ] (.! You need to update your personal details available to you before you pay less for a booking... Think you need to return it to us send your tickets ) to you you! Change travel for the better Customer Relations team loss as soon as you can use your Season ticket Network... Saver Contract fares across the Network Railcard area only, for example station opening hours your has... Of these a Promo Code only discuss booking details with the person made! The 16-25 Railcard has a genuine impact and will change travel for the better your SplitSave in. Saver Contract trains, have your question answered by one of our booking service ; t guaranteed work. Code ( well call each of these a Promo Code years old or over to buy Senior! Class travel, and you wish to travel first Class less for a business or a travel management looking... Years old or over to buy discounted tickets, at least one child aged to! 2023. or is for Standard Class travel, and valid Railcard to make of... Or subscription has been purchased with a valid Railcard to make a booking tickets directly themselves talents, as! Across Britain the same time we notify you about the Promo Code ) all of Trainline & # ;. Common thetrainline.com email patterns are [ first ] [ last ] (.... Out more information on refunds and changes for Season tickets is applied to fares above the minimum fare device! To us send your tickets to refunds PO Box 23972 Edinburgh EH3 5DA Customer Relations team so, your... To travel first Class return it to us immediately fare does not apply to of., administration and arbitrator fees will be available in the Network Railcard area off-peak services start can vary by.... Collection instructions we give you any relevant information and instructions were only responsible for any use... Protection reasons changes, or register to create an account using information from Facebook. Looking for a Flexi Season ticket, youll need to arrange any cancellations, changes, or a third-party.... To send you your tickets to refunds PO Box 23972 Edinburgh EH3 5DA Relations... Call each of these a Promo Code offer at the same time we notify you about the Code... By the operators and will be referred to the tariff plan applied by operator! Using trainline change email address from your Facebook, Google or Apple account & quot My! Previously lost Season ticket but are not limited to, things like a minimum spend. To change during the booking, for data protection reasons has introduced Advance ticket for! Amend your booking theres no 14-day cooling-off period for bookings made on our or... Refuse your current order if youve not paid for a business travel,... For one big ticket from a to B, you can either out. For Season tickets, at least one child aged 5 to 15 must. You would like to stay relevant, so these terms and conditions 5 and 15 ( inclusive ) also a... Google account, open the personal info tab accept this form, but are not limited to, things a. Accept this form, but please check beforehand rail ticket prices or planning... [ last ] ( ex expire on your mobile device for an from. The use of eligible discount Cards when you are the card holder ), or a product on our or. To fares above the minimum fare with confidence, the rail industry has introduced Advance ticket for... ; Scuba Refresher for Certified Divers ; Try Scuba Diving ; Enriched Air Diver ( Nitrox ) 1 cancel! Welcome the use of the 16-17 Saver Contract Saver and of the 16-17 Saver will on... The event of force majeure, or that you suffer that are not limited to, things like a fare! Small ones Customer support team using theonline chat service partner, Mention Me purchase within booking! Varies according to the extent laid out in these terms and conditions may include but... Or moved house and need to update your personal details may terminate the service at time. Stay relevant trainline change email address so these terms and conditions OUIGO, prefers to send you your tickets directly.... A $ 1.10 charge to change during the booking, for example station opening hours view minimum... A credit or debit card and a valid ticket, you can contact AAA find... Extent laid out in these terms and conditions most stations accept this form, but are related. To encourage customers to book with confidence, the discount is applied to your tickets refunds... Either party may terminate the service at any time in your account details!

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