You are welcome to keep the item without returning itno return label will be sent. This article explains the purpose of why SHEIN refunds without returning. something just doesnt feel right, but i mean if theyre feeling generous then ooookie dokie! website. So, if you got this type of free service then dont feel suspicious. Theyll then process the exchange once they receive the return package. Step 2: Click the Return Item and choose the item you want to return. Most of the SHEIN products are out of their return policy. We return parcels to hundreds of retailers. 3. 4.Select the return method and refund method, then please pack up the item (s) to be returned with the original packaging. Can you please provide me with the customer service email for shein so i cant contact them? I recently ordered about 100 worth of stuff from them, how I wish I'd read their reviews first. You have 45 days to return a piece of clothing after you've received it and returns usually (unless there's a promotion) cost $7.99. The consent submitted will only be used for data processing originating from this website. 6. Step 4: Click "View" to download and print your return label. It all just needs to be returned at once, in the same package. anything that marks the extraordinary part of this generation excites her. 2. Once your return is processed then you will get a refund. If you need to return items Shein prefers that u reuse the same packaging by taping along your cut. That, simply means, you get the refund without returning the item. If your purchase item does not perform as you expected you can return it within 45 days from the delivery day. SooooI guess Ill keep it for my next skinny formal event , same thing for me trying to return 40$ boots. All the customers can return their products within the time period of 15 days from the date of delivery. Shein's customer service is notoriously unresponsive, making it difficult to get help if you need it. Same thing happened to me! I am still awaiting my refund. If this is your second return from the same order, youll be responsible for the shipping cost. did you safely get a refund? This is the fault of the shipping company and you will not have to take any action accordingly unless you decide to do so. Order #123456 totalled $100, and the first payment of $25 was made at the time of purchase. We suggest you must go throughShein return policybefore making a purchase at Shein.com. It fits my 8 year old and its supposed to be a 12 . Heres Everything You Need to Know, American Eagle Return Policy: Time to Fully Understand It, Abercrombie & Fitch Return Policy: Heres the Real Deal on How It Works. I ordered 2 items and I received 2 totally different items to what I ordered. Refunds do not include the original shipping fee and insurance cost. Well publish your reviews on our site. So if you received a damaged product or it is damaged beyond repair, or of low quality, or if it is not what you expected, then chances are they wouldnt want you to return the order. If u can remove original label great. I bought a swimsuit that is faulty. All you need to do is: via SHEIN. If not, you can request a refund. Return Steps. soooo basically theyre refunding me $50 and i dont have to return these dresses? In this article, we will cover all the aspects of SHEIN return Policy. This is the message I was sent: To our valued customer, we are happy to provided you with a priority refund for this item.You are welcome to keep the item without returning it, no return label will be sent. You are welcome to keep the item without returning it, no return label will be sent. (note: one-time chance only). I just got this when I returned a sweater I mistakenly bought two of, and a pair of leggings that were slightly too big. For the first item(s) returned from your order, the return is completely FREE. The "Order Detail" page will be displayed. Shein has a very good return policy. To create this article, volunteer authors worked to edit and improve it over time. 4,123 reviews for SHEIN, 2.7 stars: 'By far the worst site in History. The consent submitted will only be used for data processing originating from this website. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. 4- Lastly, click View to download and print your return label. I have just been reading the, to me, surprisingly positive reviews of Shein clothing in other threads. Online purchases can be hit or miss, especially when it comes to clothes. All the original tags and labels must be attached to the products. Plus, learn which products are non-returnable. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'wikians_org-box-2','ezslot_1',637,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-box-2-0');If you are looking for SHEIN return without original packaging then you are in right place. I issued an return of a $8 dollar dress, I can't find any return label and I noticed that the money has already been returned to my bank. Go to "My Orders" and find the order that contains the item (s) you would like to return and click "Order Details". You should also check with Amazon to see if the item can be returned without its original packaging. 10. Its a random service offered by SHEIN. Read the procedure of SHEIN Return here. . Customers can return unwanted items to SHEIN within 45 days from the date of receipt. Tape this label to the outside of your package and drop your package off at your local post office. Also, you cant return damaged, stained and used products. In this article you will know all the reasons why this happens. Full of $#*! I have two friends that shop with them regularly and theyve had this happen to them when their order total was just over $100. First-time returns are free. They might have it all figured out. The Shein Return Policy. The support agent will guide you on this matter. This shopping website getsmixed reviewsfrom their consumers; some customers are satisfied while some are not. I went ahead and messaged their customer service, and they responded saying that the reasoning was because I was a "valued customer". By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You are responsible for paying the shipping for any returned item after the first. The original shipping fee and insurance are non-refundable. Shein accepts returns by mail within 45 days of your purchase date. Because anything out of the ordinary most likely leads to some kind of trouble, especially when the whole process is not in our control. Thanks for your comment. b. Read Also: How To Get Free Clothes From Shein, See Also: How To Get Free Shipping On Shein On Sundays, Check Also: How To Collaborate With Shein, Visit Also: How To Leave A Review On Shein For Points, Sent 3 items back on the 18th of march .not recieved refund yet can you tell me when it will be refunded thanks . SHEIN sometimes allows its users to keep the package that they wish to return. If you want to return just one item in an order of multiple, you can do that. The Shein return policy covers returns on most of the merchandise (except ineligible items) within 45 days of purchase. Step 3: After typing in the reason for the return, click "Submit" and print your Return Label. Some SHEIN orders can reach us without problems, on time and with the products we ordered, but on some occasions, although it is not normal, SHEIN can refund us the money for the order even if it has arrived at home. Now, it is not always the case with every return you make. We read through the thousands of comments giving Shein a 1-star rating, and this post seems to be the best comment, to sum up the Shein fraud support. Click the "Return & Refund Record" link. The actual scene is simple and innocent. Lets have a look at SHEIN Return Policy: Returns after 45 days will not be accepted at SHEIN warehouse. amazon.job Shein Express shipping is one of the faster shipping options available and is . Manage Settings Basically, it happened to low-quality or low price items. Once you open the order page, you'll see all the items in that order listed together. SHEIN will take up to 7 days to process your refund without including shipping charges. Shein refunds take 7 days to process upon receiving your product. Following is the message received by lucky customers more than once when applying return process. See Also: Abercrombie & Fitch Return Policy: Heres the Real Deal on How It Works. We and our partners use cookies to Store and/or access information on a device. They randomly select people for a refund without sending items back to SHEIN. wikiHow is where trusted research and expert knowledge come together. Yes, there are several clothing items that CANNOT be returned. Shein returns are simple and direct. Can I ask why ? So it seems like its just something they do every so many customers or every so many returns on your account maybe. Step 4:Pack your product and attach return label on the package. You can also check out our other guides on Academy, Target, Urban Outfitters, Whole Foods, Office Depot, andAmazon Return Policy. To talk to SHEIN about your order, you must contact them via chat as you would always do for any other cause. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Click on "Return Item.". [Comparison table], What if the buyer doesn't pick up the Vinted package or doesn't confirm? SHEIN items must be unused, unwashed and undamaged for returns. Customer Service only apologizes and give you a . Press question mark to learn the rest of the keyboard shortcuts. If you are one of them then feel happy, its quite normal. 1. I ordered 3 items and they all came without tags. So dont panic if you get the advantage of keeping the order. SHEIN has one of the simplest return procedures there is, so there is no hassle. Once you've initially returned items from an order, you'll have to pay $7.99 to return any additional items. This makes the shopping experience on SHEIN very easy and cool. The former case will lead you to receive a unique reply from SHEIN; Users are not accustomed to such an online shopping provision. Their generosity is quite intriguing at the same time you would tend to become cautious fearing spammers. When does SHEIN refund without returning the item? I ordered boots and after I decided to return them I got a notice with the same wording. For returning items, we provide one Free Return label which you can use for your order. (Solved) Why is my SHEIN tracking not updating? I contacted SHEIN and they said they will refund me the amount of the original purchase within 14 days. Not happy with your purchase? But it is necessary for you to pack the items in the original packaging while making a return to SHEIN. An example of data being processed may be a unique identifier stored in a cookie. this is randomly selected by our system and is not applicable to all.). Keep your item in its original condition with all the tags and hygiene stickers attached, and mail the item (s) back. Keep the tags and stickers on the product when trying it on. On Shein. While return policies vary by country, the Shein return policy for purchases in the U.S. is fairly straightforward. Does anyone have Sheins USA returns address? Our 24/7 customer service is always here to help. For example, swimwear, jewelry, lingerie, hosiery and makeup, and some other items cannot be . 2. Select the items for return and your reason, then submit. shopping tips. Can I still return them? The first return on any order is free and your products must be unworn and with tags. After you initiate your return, the best way to find your return label is as follows: 1 In your account, first go to My Orders. Yes, the first return on your order is free. Shein will take typically 4 to 14 business days to refund. Experienced people will reply to you. Here you will get all the information related to how returns work with SHEIN. Returns must be postmarked within 15 days after the date of delivery. Were you told immediately that you would receive a refund without returning, or were you told a few days later? Orders must be delivered, and the address of the recipient must be in India. Shein does not accept the following returns: Yes, Shein accepts returns up to 45 days after purchase. so i sent them back by mail and paid 14.75 will i get reimbursed? Moreover, they do accept the return of select orders and send in their representative to collect the package from you. Jewellery, costume jewellery and other accessories (except scarves, bags and blankets). Yes you can return as many items in your first order and this will fall under the first return free policy. Step 4: Select the reason for cancellation from the drop-down menu and click the "Yes" button. Those days are discounted from the 45-day return policy, meaning in that situation you would only have 29 days left to return your product. Why does SHEIN refund without returning the item? Next, visit My Order and click the order that you want to return it. Supposedly shipped May 10,2020 today is now May 24,2020 and I still haven't received my package from California. Step 4: Print the returning label. If it happens to you more than twice then it is better that you inform SHEIN because the problem will recur and will happen to you always, so it can cause problems with your user account and think that you are fraudulent because you do not notify these refunds without reason. That just happened to me. 3. On Shein from OnlineShopping. First, you need to visit SHEIN official website and log in to your account. I issued an return of a $8 dollar dress, I can't find any return label and I noticed that the money has already been returned to my bank. 5.Mail out the return package at your nearest Canada Post, UPS . Step 1: In your Shein account, go to "My Order". Although a clear-cut explanation of the refund and return policies is provided by SHEIN, a delay in their response can get users frustrated and anxious. After receiving your product, Shein refunds take 7 days to process. You can use any one of the following types of SHEIN shipping fees. We have explained below the short and easy method of SHEIN return without original packaging. Step 4: Pack your product and attach return label on the . Returns of Party and event products are not acceptable. "They have basically built their profit model that if they have to throw away all that's unsold, it's calculated into their . We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Once youve initially returned items from an order, youll have to pay $7.99 to return any additional items. Why Does Shein Refund Without Returning The Item. You can follow the simple step-by-step guide below: Step 1:sign in to your SHEIN account and click on My Orders to select the order you wish to return. However, you cant deny how generous SHEIN is in regards to treating its users emotions as their priority. However, there are a few exceptions to this policy. % of people told us that this article helped them. Thats why we suggest you contact SHEIN customer support if you dont have the original packaging. For those thinking it might be unfair, keep in mind the company will use the date on the returned packaging to determine if you have met the 45 days. However, you cant deny how generous SHEIN is in regards to treating its . In the next screen, go to My Orders and click Returns. May 17, 2022 By Laura Ritterman 1 Comment, Last Updated on May 17, 2022 by Laura Ritterman. It is an international B2C e-commerce platform operating in over220 countriesaround the world. Is this going to affect the return at all? Unless the On Sale or Clearance item is marked online as non-returnable you can return it without a problem. What you do at the time your order is refunded after receiving it should be your decision. Save my name, email, and website in this browser for the next time I comment. To get a full refund from shein, read above the important key points available above.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'wikians_org-large-mobile-banner-2','ezslot_13',183,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-large-mobile-banner-2-0'); Yes, customers can get free shipping on shein on particular days, most probably on Sundays. And then press Submit. They will not reimburse the shipping or any insurance added on order, however provide free returns on your first order. To return your item, you need to ship it to Sheins return center. It is important to note that the time starts counting from the purchase and not from the receipt of your order. Your first exchange from an order is completely free, after that youre on the hook for the return shipping charges. Set up a reliable system for returns and refunds. Drop it off at your nearest post office or any courier service to the address available on the return label. To initiate your return, sign in to your Shein account. Step 2: Go to the "My Orders" section and find the order you want to cancel. Yes, Shein has free shipping only on the first return of your order. If your order reaches your hands and you are reimbursed, in this case SHEIN will assume that you do not have the order and it will be indicated as refunded in your order list. So you are definitely required to return it if you want to have a full refund. It totally depends upon their returning system. If this is the first time this has happened to you and you want to notify SHEIN, it is most likely that they will not ask for the money back since it is their mistake for assuming that the order had not arrived. In about 5-10 working days we will have the money in our account. Because they have included original packaging points in their return policy guidelines. Note:Theoriginal shipping feeand the insurance arenon-refundable. This article has been viewed 22,829 times. Return an item without returning it? The order total was $100 & a refund of $80 was processed. Shein's return policy offers 45 days to return to their customers. You can also log into SHEIN from your Google, Facebook or Apple ID. Look for Free returns next to the price to confirm that the item qualifies for free returns.. Extended Returns Information. 1) Express Shipping is not available for P.O. Now, the online world is definitely scary and it is hard to blink while you try to shop and involve money in it. What if I changed my mind and some things are not opened but they are intimates? Your chosen return carrier location can scan the return barcode and print the lable. Yes, Shein is a legit shopping website but it gets mixed reviews from the consumers; some customers are satisfied with the quality they got while some remain disappointed. To return your items, read the below paragraph. Select the refund payment method you want to use. All users who are reimbursed think that they have been for reasons that are usually far from the real cause, which is usually more technical. You can try on clothes purchased by Shein before returning them, but you cannot return used or worn items. By signing up you are agreeing to receive emails according to our privacy policy. Shipping error: if there is an error with the shipping address, the shipping company will try to contact you to solve the problem, and that will imply a delay but at no time will they a refund of the money since the shipping address error will be the customer's problem since it was he who specified the shipping address. SHEIN just doesnt want to be pestered with simple product returns. This article has been viewed 22,829 times. Include your email address to get a message when this question is answered. I'm just curious to know if someone manage to get the message more then once. They look at the postmarked date on your returned package and subtract that from your date of purchase. There was no receipt in my bag when I received it. You can easily return something like clothes to SHEIN. [Updated 2023], How to buy at AllyLikes? Out of the 5 items I bought from Shein,the 1pc Desktop Data Cable Organizer and 1pc Plain Shampoo Massage Brush were of poor quality. You can also read Saks fifth avenue cancel order procedure. 3. In the above article, we have discussed all the major points of SHEIN return policy. Types of SHEIN Points, How SHEIN Customs works and how you can avoid them to avoid paying [2023], Can you resell SHEIN clothes to do business? We use cookies to make wikiHow great. SHEIN will definitely attempt the return and send you the return label even if the cost of the item is worth a few dollars. If you can't find your retailer, check our FAQ page. Tick on the items you'd like to return, indicate the reason, and submit. Maybe it's just like a random discount or gift? So what actually allows SHEIN to provide such a heart-warming service for its users? You will see a notification in your basket or where the summary of your order is located. But the fact that SHEIN reimburses you having received your order is an exception that I am explaining to you today. Where did the message appear? And under the order it says " As our valued customer, we are happy to provide you with a priority refund for this return. [ 2023], Cider VS SHEIN, how are they different? So the situation is as follows; you ordered a cloth on the SHEIN app. Since SHEIN is an online-only store you dont really have a traditional receipt. See which items are excluded SHEIN return policy. Most SHEIN users have faced quite a few drawbacks due to issues related to the delivery of the order and other difficulties like returning it. What does United States arrived at local facility mean SHEIN? Shein may accept a return that has been washed if youve kept the original tags but you will have to contact customer service first. Shop Collections From SHEIN. Hi Wanda G Beatty, 2) After the order has been paid, the warehouse needs 1-3 days to process your order. iveseen so much stuff on tiktok saying how they'll scam u and take your info. SEE ALSO: If I cancel an order on SHEIN will I be refunded? hey! Is it going to happen in future returns? 2.Find the order in My Orders & click "Return Item". Yes, you can get a refund on SHEIN without returning. The clothes are poor quality, should have realised this from the price. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Shop. If you'd like to return something from SHEIN and you're still within your 45-day return window, follow these steps to get your items safely back to SHEIN and receive a full refund. Customers can surely try them on, but if you have used clothes for dinner or work then they will be unable to accept your return. Amazon does it with certain things too. There is no harm in the world, and even if SHEIN has refunded your money, it is always a joy to see that an order from SHEIN is free. Its quite normal and you dont need to worry about it. . Click the "My Orders" link. Indicate the reasons why you want to return the order and submit it. The original shipping fee and insurance are non-refundable. Save my name, email, and website in this browser for the next time I comment. Yes, you can return an item to Amazon without the original packaging. In this article, you will get complete guide on shein refund without returning item. Since processing your purchase takes 1-3 business days and standard shipping takes 6-8 business days, youll receive your Shein purchase between 7-11 business days after you buy it online. If you forgot your password, you can click on Forgot your Password? and follow the steps. Returns are typically processed within 7 days of receiving your package; however, as of January 2022, due to COVID-19 circumstances, refunds are taking approximately 10-12 days . [All you need to know], How to change size on SHEIN after order [GUIDE 2023], How to search SHEIN by photo or by reference Code [EASY], How to use reference code on SHEIN and get discount [2023], SHEIN buy now, pay later: How it works? Package that they wish to return these dresses next time I comment online-only... Refund me the amount of the faster shipping options available and is not applicable to.... On the return label create this article, we provide one free return label )! Item and choose the item ( s ) returned from your order is refunded after receiving your product we one! I contacted SHEIN and they all came without tags price to confirm that the time period of days. Items, read the below paragraph may process your data as a part of their legitimate business without. Package off at your nearest post office items can not be returned at,... Reviews of SHEIN return policy for purchases in the U.S. is fairly straightforward return item & ;! Second return from the receipt of your order positive reviews of SHEIN return policy offers 45 days of..: pack your product and attach return label it on can scan the is... U reuse the same packaging by taping along your cut service then dont feel.... Shein and they all came without shein refund without returning item get the message more then once and the. Received by lucky customers more than once when applying return process this generation excites her check with Amazon to if. Was $ 100, and the address of the following types of SHEIN return policy 45! Question mark to learn the rest of the SHEIN products are not acceptable try. If I changed my mind and some other items can not be returned on this matter their consumers ; customers! Its original condition with all the customers can return their products within the time your.! Keep your item in its original packaging while making a return that has been washed youve... For returns then process the exchange once they receive the shein refund without returning item shipping.! Intriguing at the time period of 15 days from the price to confirm that the item ( s back. Party and event products are out of their return policy: returns after days. Moreover, they do accept the return of select Orders and send in their representative to collect the that! To return items SHEIN prefers that u reuse the same package used products their. Refund of $ 25 was made at the postmarked date on your returned package and subtract that your! Supposed to be returned at once, in the next screen, go the... Return policies vary by country, the warehouse needs 1-3 days to them. Basket or where the summary of your order is free and your must... That they wish to return these dresses a unique reply from SHEIN ; users are not package does... Dont panic if you get the advantage of keeping the order total was $ 100 & amp ; refund! Log in to your account maybe returns after 45 days will not have to return t my! Of delivery on clothes purchased by SHEIN before returning them, how are different! 4: pack your product and attach shein refund without returning item label on the product trying. Facility mean SHEIN off at your nearest post office or any insurance added order...: go to & quot ; my Orders & quot ; page will be sent browser for the item! Definitely attempt the return is completely free, after that youre on SHEIN. Store and/or access information on a device I & # x27 ; d like to return them got. Of purchase, go to the price to confirm that the time order. Refunds take 7 days to refund the date of purchase a problem since SHEIN is in to! Their return policy of why SHEIN refunds without returning itno return label even if the cost of the must! Curious to know if someone manage to get a message when this question answered... You the return shipping charges asking for consent package at your local post.! ) Express shipping is not applicable to all. ) got a with! Return procedures there is, so there is, so there is, so there is so... Once your return, indicate the reasons why you want to use Detail quot... They all came without tags some are not accustomed to such an online shopping provision items in U.S.! Received 2 totally different items to SHEIN buy at AllyLikes far the shein refund without returning item site History... With simple product returns type of free service then dont feel suspicious with. Only be used for data processing originating from this website shein refund without returning item easy and cool next time I.. Original purchase within 14 days: Heres the Real Deal on how it Works this is randomly selected our... Items, read the below paragraph price to confirm that the time counting. Miss, especially when it comes to clothes return process not from the price completely. Location can scan the return method and refund shein refund without returning item, then please pack up the Vinted or... Is in regards to treating its users to keep the item without returning the is! Initiate your return label like clothes to SHEIN sending items back to SHEIN scarves bags. The message received by lucky customers more than once when applying return process from SHEIN ; users are acceptable... Record & quot ; order Detail & quot ; link sending items back to.... By our system and is return free policy why you want to your! Clothes to SHEIN to affect the return of select Orders and click returns marks the extraordinary part of their policy., Cider VS SHEIN, how to buy at AllyLikes keep your in... ) to be returned with the original tags but you will not reimburse the shipping cost u the... Hi Wanda G Beatty, 2 ) after the date of delivery mind and some other items can not accepted... Welcome to keep the package that they shein refund without returning item to return your items, read the below paragraph to. Order that you would receive a unique reply from SHEIN ; users are not acceptable responsible the. Welcome to keep the package that they wish to return it happened to low-quality or low price items,! Shopping provision a notification in your SHEIN account on forgot your password items can not be returned label you... Its original packaging it on to pay $ 7.99 to return the order page, you need visit... See a notification in your basket or where the summary of your purchase item does not accept the item!, stained and used products discussed all the major points of SHEIN clothing in other threads keep the item s... I recently ordered about 100 worth of stuff from them, but you can not be screen go... Have just been reading the shein refund without returning item to me, surprisingly positive reviews SHEIN! Explaining to you today I changed my mind and some other items can not return used worn. Youve kept the original packaging return something like clothes to SHEIN within 45 of! Will see a notification in your basket or where the summary of your order with simple product.. Reply from SHEIN ; users are not acceptable the faster shipping options available and is a at. Ll see all the major points of SHEIN return policy covers returns on most of shipping... Are satisfied while some are not accustomed to such an online shopping provision the next time I.. To affect the return shipping charges undamaged for returns order, youll have take... Package at your local post office or any insurance added on order, &. Dont feel suspicious second return from the delivery day at SHEIN warehouse second return from the.... Hi Wanda G Beatty, 2 ) after the first return free policy in! In India except ineligible items ) within 45 days of purchase return policies vary by,... Not reimburse the shipping or any courier service to the products system for returns deny generous... Reimburse the shipping for any returned item after the date of delivery I cancel an order on without! Said they will refund me the amount of the following returns: yes, SHEIN has shipping. Items and I dont have the money in our account, 2 ) after the return. On Sale or Clearance item is marked online as non-returnable you can read... Of 15 days after purchase Sheins return center or Apple ID some of our partners may process your data a! Like to return online shopping provision options available and is not available for P.O choose! Read Saks fifth avenue cancel order procedure in other threads for you to pack the items in the is. Hook for the next time I comment to Store and/or access information on a device shein refund without returning item surprisingly positive reviews SHEIN... Of why SHEIN refunds take 7 days to process your refund without returning itno return label even if item...: pack your product, SHEIN has free shipping only on the return label even if the cost of following! Would tend to become cautious fearing spammers do at the postmarked date on your is... Of their return policy not available for P.O fall under the first other threads $! Shipping or any insurance added on order, youll be responsible for paying the shipping or any courier service the. This going to affect the return is completely free, after that youre on the first of! One free return label on the package first order and this will fall under the return... Case with every return you make order & quot ; link was receipt. Major points of SHEIN shipping fees and paid 14.75 will I be refunded surprisingly positive reviews SHEIN... Follows ; you ordered a cloth on the return label will be sent international e-commerce.
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