Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Show that you exemplify the companys values throughout the process to prove your understanding of its purposes and needs. Starting out as a professional banker will give me valuable experience resolving client account issues and providing financial assistance, from investments to savings and travel advice. I applied online. Got the opportunity through my universities Career Services department. Why do you want to work in this Regions office? 1. Anonymous Employee. Where do you see yourself in your professional career? Questions ranged from theory and problem solving to behavioral. If you want to ace your upcoming interview, practice with our topical-based interview question sets. The total process takes around three to five weeks. Each panel was interviewing for a specifc position. I have no worries in walking into the office of our CFO to talk on a regular basis and wouldn't hesitate to do so if needed for this role. I interviewed at Regions Financial (Jacksonville, FL) in May 2021. Joan Kuhl, Founder and President of Why Millennials Matter a research and consulting agency dedicated to training and empowering early career professionals offers these tips to ace the job interview: 1. For this question, they'll be looking to hear that you you can do this effectively by knowing the strengths and weaknesses of your team members and also that you know the responsibilities of each role that you'll be managing. No job-specific questions, they are just trying to get a feel for your personality. "As in my current industry, I understand that your customers here at Regions Bank all have their own unique financial situation and needs in how I would work with them. Second with the branch manager in person. I applied online. I interviewed at Regions Financial (Lafayette, IN) in Aug 2021. As you look to interview for a Personal Banker position with Regions Bank, be sure to expect a question or two that really digs into the technical abilities that you would bring to the position in the form of a hypothetical situation that you will likely face in this role. Three foundational elements serve as the basis of our culture: our values, our mission, and our vision. Anonymous Interview Candidate in Jacksonville, FL, I applied online. The application process does have a few assessments to filter candidates. Knowing that this wasn't typical behavior from him, I immediately walked over to see what was wrong. Non confrontational. I take the time to get to know my staff and their work preferences so I can effectively delegate work as needed. How do you handle goal setting for yourself? ", "Last year, I showed up to work to find my close colleague in a fit of rage at her work area. To do this, I will continue my related education and take any training opportunities that come my way.". This position offers an exciting opportunity for candidates with retail or sales experience that are interested in beginning a career with opportunities for growth, development and upward mobility. "I love my current boss because she leads with a collaborative and team-oriented style. I applied online. I interviewed at Regions Financial (New York, NY). Your interviewer will be looking to hear about any direct experience that you have in handling money during your career. How do you plan on going about being successful in this position? At Regions, the Financial Relationship Consultantis responsible for meeting with customers and prospects both in person and on the phone to determine their banking and financial solutions goals and needs, and meet those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. Be sure to check out our ranking of the top firms in the field. The interviewer wants to hear that you are detail oriented when it comes to checking your work. I interviewed at Regions Financial (Lafayette, IN) in Aug 2021. ", Tell us about yourself and your experience. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. Regions Bank was written by Ryan Brunner on October 7th, 2020. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Homosassa Springs, FL, United States Area, - Hilton Head Island, SC, United States Area, - Dallas-Fort Worth, TX, United States Area, Just interviewed recently just common sense questions. Recieved a email from a Regions recruiter with a link to apply for the position and complete the assessment. I interviewed at Regions Financial (Jackson, MS) in May 2021. Last year, I did this with a customer that I had over a years worth of history with. It had some standard math problems and scenarios. If possible, try to stress the importance of and your ability to communicate effectively to your interviewer. The process took 3 weeks. It had some standard math problems and scenarios. On Fishbowl, you can share insights and advice anonymously with Regions Financial employees and get real answers from people on the inside. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I applied through college or university. I spoke with a recruiter and set up and interview for and over the phone interview over a week later. Interviews were fairly short and basic. Find additional company focused interview questions by practicing from one of our industry sets. ", "A tailored approach in customer is really easy when you listen, listen and then listen some more. ", "I show integrity in my work in everything that I do. Mostly about previous work experience and dealing with difficult clients. "Give an example of a goal you reached and tell me how you achieved it. Phone screen followed by virtual interview, then weeks later had a final, in-person interview. That is ok. Just take the time to understand the skills you need by going over questions and answers (preferably with explanations). Apply for Financial Relationship Consultant at Regions today! I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. Executive Search Consultant | Recruiter | Remote | !! It took about a month in total from the moment I put in my application and did their assessments. You may begin the application by creating a login or you can sign into your LinkedIn account to apply. Second with the branch manager in person. Contact us here. Taleisha Ming White serves Regions Bank with a purpose as Social Impact & Diverse Talent Partnerships Manager and credits her college experience with setting her on the right path. I interviewed at Regions Financial (Memphis, TN). As well, on days where I do feel very overwhelmed, it is important to take some personal time during a break to step away and get some fresh air. Overall a breeze! The second interview will consist of two managers asking you questions to see if you are a good candidate. Being responsible for the customer service for our customers, I felt very responsible for losing this client and had to break the news to our leadership team. If you are a recent college graduate or starting a new career, you may or may not know where you'd like to be in five years. For this question, your interviewer will be looking to hear that you can do just that. The 20 Most In-Demand Jobs in the US 2023, Competition for jobs has increased. Making strong connections with others, who were facing the same difficulties as I was, was very helpful.". We do not claim our questions will be asked in any interview you may have. I have the ability to connect with and relate to any individual on a personal level as this is so important in the financial field. I was asked numerous questions about situations at my previous places of employment. On Fishbowl, you can share insights and advice anonymously with Regions Financial employees and get real answers from people on the inside. Regions Bank wants to hear what excites you and keeps you motivated in a co-working relationship with your boss. Be the first to find this interview helpful. I interviewed at Regions Financial (Memphis, TN) in Jan 2020. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Go Into the Interview Prepared. How is pay, wlb & work culture. As well, talk about the communication and organizational skills you have to ensure that you can help customers in any way possible over the phone. Regions Financial Financial Relationship Consultant Reviews Updated 15 Dec 2022 Find Reviews Clear All English Filter Found 371 of over 3,036 reviews Sort Popular Popular Highest Rating Lowest Rating Most Recent Oldest first 3.4 58 % Recommend to a Friend 76 % Approve of CEO John Turner 119 Ratings I interviewed at Regions Financial (Destin, FL) in Feb 2021. Through both email and in-person conversations, I learned that early retirement was definitely a goal of his and I used the benefits of our IRA accounts to help him open one and thrive moving forward. Based on that analysis, the customer then decides which of the factors of income and expenses can be altered to help increase their savings. ", Written by Ryan Brunner on October 7th, 2020. Some of my colleagues can't believe that I set aside 30 minutes to plan, but I know that making a plan actually saves me considerable time in the long run and makes me more productive. "In my current role in sales, I work with customers from all different economic and cultural backgrounds. Constant communication and flexibility was key for our success as we continually helped each other out on important things throughout the day. "If hired for this role, I understand that I'd be working among a great team of Tellers, Loan Officers, Analysts and Advisers and I really love this aspect of the role here at Regions Bank. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. A quick 10 minute walk outside really helps refresh me for another half day of work.". They were nice and conducted the interview in a respectful manner. Describe a time you went above and beyond for a customer? I took a very empathetic approach to learn why he was feeling the way that he did and I quickly learned that he was indeed in the wrong in thet situation. Want to know a little more about the financial consulting industry? Regions Bank is one of the most reputable banks in the United States. Answer dates might appear two to three weeks before they were published. ", "In my mind, building rapport with my colleagues and customers comes down to the basic principle of trust. I interviewed at Regions Financial (Atlanta, GA) in Nov 2022. Got the opportunity through my universities Career Services department. As well, don't hesitate to talk about your ability to train others when needed to ensure that the necessary work gets completed. ", "Over the past four years, my current department has cut staff by almost 50% while the overall amount of work has remained steady. I'm also always considerate to the thoughts of others and work my timeframes around the needs of others, especially when it comes to the customers that I work with. To make this process smoother, I scheduled frequent updates with my team, peers, and leadership to ensure all deliverables were being met on time and the transition to new processes was being handled with the utmost professionalism not to impact the level of service our clients received. Ive inquired about pay but its gotten nowhere. Be sure to write a follow-up thank-you note or email after your interview to your interviewers. I have taken the lead on many project teams during my career and love the responsibility of taking charge on these teams. The process of the interview was very simple. Explain the steps you take to eliminate minor mistakes and ensure your customer transactions and paperwork are accurate. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Better yet, they want to know how working for them will help you accomplish your goals! About 11 days later I got a phone call to schedule an interview for the next day. I applied online. Whether I am typing an email or handling cash, I always check my work twice and sometimes even ask a co-worker to review it first. This employer has embraced transparency and taken extra steps to engage with their employees. OR. Describe a time when you had to deal with a difficult customer. Then, proceed to focus most of your answer on talking about the skills and resources you utilized to keep you on track and focused during this difficult time. "In my last position, I was responsible for the cash deposit on a daily basis. I really like this place. The process took 2 weeks. To ensure that the customer knows a plan moving forward, I would then explain my next course of action. I applied online. Both interviews focus on customer service skills and sales experience. Havent had my interview yet. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. Regions'mission is to make life better for our customers and communities and we are looking for candidates committed to helping customers reach their financial goals by understanding and meeting customer needs. If you have worked in situations that involved confidential material in the past, be sure to talk about them as well. The purpose of this page is to help you prepare for your job interview. We adjusted the accounts accordingly. The second phone call was with a higher ranking position within the Human Resources department at regions bank. Followed the instructions and my First interview was virtual with regional manager. "I define success through my ability to reach the goals that are set out for me. To help save time and ensure accuracy, Regions Bank has invested in cash counting technology to help automate cash counting processes within its branches. The process took 2 weeks. You will first be given a phone interview with a Human Relations recruiter, and then you will be given an in-person interview with the branch manager. Talk in detail about what roles you are comfortable in assuming in a team atmosphere and then discuss your own personality traits that make you a great team player. The interview was about 45 minutes long, and there were to interviewers. Moved very quickly through the hiring process. I interviewed at Regions Financial (Mobile, AL) in Aug 2021. I applied online. Consider sharing a professional challenge or a situation you overcame in school. Post a Job. This may include sharing responsibility for greeting customers and processing basic transactions to ensure customers bank when, where, and how they want, Ownership and resolution of customer issues, Refers customers to an internal team of experts when complex financial goals and needs are recognized, Ensures safe and sound banking practices including adherence to all applicable laws and regulations, One to two (1-2) years previous banking and/or lending experience, One to two (1-2) years experience handling cash in a bank environment, One to two (1-2) years prior relationship based client consultation, Ability to assist customers with digital banking offerings, Ability to handle multiple priorities simultaneously, Detailed skills and competency reports for specific positions. Both interviewers were previous interns with the company. I applied online. Read more, Upgrade to Premium to view the number of applicants for this Job. I interviewed at Regions Financial (Atlanta, GA) in May 2021. The purpose of this role is to create meaningful personal connections with customers, identify ways for Regions to meet customer needs, and assist in resolving end to end customer sales and service inquiries. I applied online. It was quite a few questions. You must create your own answers, and be prepared for any interview question in any interview. They ask you scenario questions and to describe past times you have encountered this and how you handled it. It is very challenging to overcome morality based difficulties in the workplace while maintaining a positive attitude and keeping motivated. I received an offer for employment less than a week after the interview! I rely on my ability be upfront in speaking with everyone that I work with, no matter what role they play with the organization. Any insights would be helpful. Didn't ask what me about things on my resume from 20 years ago. The people I have talked with are all super friendly! Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. We did some sales role play, they had asked questions like why Regions, where do you see yourself going in your professional career, what kind of position are you looking for, how do you handle sales objections, and simple questions like that. Salary.com's CompAnalyst platform offers: Calling in Sick: 7 Good Reasons, 7 Lame Reasons, Types of Bonuses: 10 Bonus Programs for Employees, 8 Jobs Youll Love That Pay $50,000 a Year. Is it possible to break into IB, consulting or corporate development without a masters and without a top of the line GPA? Unlock Employer Account. I applied online. Commercial Customer Service Representative. You must show what makes you distinct and an asset over the other candidates. But so far the recruiting process has been extremely easy. At the heart of the role of a Personal Banker falls your ability to use your sales skills and customer service skills to match products that best suit each individual customer's needs. I interviewed at Regions Financial (Atlanta, GA) in May 2021. They asked about me personally and took the time to provide feedback! I am confident in my ability to find a solution to last minute, or unexpected, problems.". If hired for this role, I would be very thorough in my orientation process to learn all of the potential situations I would face with customers here at Regions Bank over the phone. How to Answer: Why Do You Want to Work Here? 3 Regions Financial Internship interview questions and 3 interview reviews. I interviewed at Regions Financial (Montgomery, AL) in Jun 2021. Name your top 5 qualities or characteristics. In my last role, I had to do just this with the phone and computer systems that were specific to my role and I did this with ease.". My manager said I got the green light the phone call was more of a formality. I pride myself on promoting a fully functional team environment and I like to allow others to be part of the decision making processes. Floor Director You can search for relevant jobs on the Regions career page by location and/or job category. I interviewed at Regions Financial (Jacksonville, FL) in May 2021. By hearing what he had said, I tried to replay the conversation for him and then asked him what led to the customer complaint. Be the first to find this interview helpful. Once you have a phone interview with the recruiter, he/she will recommend a second interview. While it has taught my children many valuable lessons, I have taken a great sense of humility from this time into my work life.". Phone interview with lower level HR rep. Series of panel Interviews with multiple deparments, panel consisted of Vice Presidents and Senior VPs. As you answer this question, be sure to stress to your interviewer that you are a team player by talking about your experiences in working as part of a team. I thought my 5 year was going to finally show something but it did not. I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. Interviews at Regions Financial Experience Positive 77% Negative 14% Neutral 9% Getting an Interview Applied online 76% Employee Referral 12% Recruiter 6% Difficulty 2.7 Average Hard Average Easy Interviews for Top Jobs at Regions Financial Teller (70) Financial Services Specialist (34) Bank Teller (32) Financial Relationship Consultant (22) "To do this effectively, I would rely on my ability to get to know my customers and their needs and I do this through confident and friendly conversation with them. HBCU Presidents - 'My HBCU Experience Changed My Life'. Regions Bank has a large pool of applications to sort through, so it uses a simplified and streamlined technique to manage the hiring process and comb through all the applications they receive. With that in mind, the customer then has a much better chance of becoming a life-long customer at Regions Bank.". I applied through college or university. As you can see from my resume, my experience in finance has had me balancing accounting ledgers and those duties required a strict attention to detail and a high level of integrity in the work that I performed. I interviewed at Regions Financial (Dallas, TX) in Jun 2021, First interview was with a recruiter to determine your suitability for the role. Prior to your interview, be sure to consider all of the training and development that you've done over time and talk about a thing or two that really exemplifies your will and desire to get better at your work and, in turn, the success of your organization. What they are really looking to hear is that you have some tech savviness in working with simple machines in any of your work experience. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. Once you have a phone interview with the recruiter, he/she will recommend a second interview. Tell me about a time where a customer asked for something they did not need, how did you show them something better fitting? I interviewed at Regions Financial in Mar 2020. Where do you see yourself in your professional career? In my five years within banking, I have never been involved in a discrepancy.". For Employers. The process of the interview was very simple. The process took 4 weeks. He started to then talk badly about our manager and I immediately cut him off. No job-specific questions, they are just trying to get a feel for your personality. Give an example that demonstrates your perseverance and proactive approach to facing a challenge or conflict. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. "Because of my cashier experience in the retail industry, I would say I'm very comfortable in handling and counting large sums of cash very accurately. Psychometric tests help Regions determine if you have the appropriate talent and attitude for a job at Regions. tell me about a time you dealt with a hard customer. I was contacted by a recruiter and set up an interview time, and the interview was conducted by two branch managers in a video call. The process took 1 week. Very laid back interview. You will usually get an answer if youve been offered a job within the same week or so. It is also necessary for accomplishing your daily tasks behind the scenes. ", "I work closely with my peers to share responsibilities and ensure key tasks are delegated out, should there be an important deadline to consider.". Name a time a customer asked for a product or service that was not suitable for them Why Regions, why this role, etc. I applied through college or university. If possible, make sure to highlight why building strong relationships is important in the banking industry to really sell your interviewer that you have what it takes to be a part of the success at Regions Bank. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. In the banking industry, customers all have very unique financial situations and personality types so a very customized approach is required to make each customer feel valued. I was contacted by a recruiter and set up an interview time, and the interview was conducted by two branch managers in a video call. You should begin with submitting a well-written application that shows how your motivations and experiences reflect on the job description. Through the training processes, I was attentive and hands on to make sure I could hit the ground running on the sales floor. Right away, our Sales Manager contacted the client to ask a lot of questions on why they were no longer utilizing our services. Ive inquired about pay but its gotten nowhere. OR. The interview was straightforward. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. This was for alabama, Commercial Customer Service Representative. I ask myself if it is a duty that I as a manager should be handling first. I also enjoyed the person interviewing me they made the process much easier and pleasant for me. REGIONS BANK Financial Relationship Consultant Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions solutions Achieves required levels of outbound phone calls using generated customer and prospect lead lists and prior customer conversations "If I were faced with any question that I didn't know the answer to on the job, I would confidently explain to the customer that I would need to bring in another teammate to help solve the issue and would do so quickly. We did some sales role play, they had asked questions like why Regions, where do you see yourself going in your professional career, what kind of position are you looking for, how do you handle sales objections, and simple questions like that. It was late fall as the holiday shopping season was ramping up and our store was very short staffed due to a maternity leave and two employees leaving on short notice. Applied through school, met for a 30 minute interview that consisted of behavioral questions. In sales, i would then explain my next course of action the. Fl, i will continue my related education and take any training that. Our questions will be looking to hear about any direct experience that you worked! Of action you can Search for relevant jobs on the sales floor work... The people i have talked with are all super friendly other candidates my previous places of employment with... Difficult clients took the time to provide feedback them as well, do n't hesitate to about. Was going to finally show something but it did not minute walk outside really helps refresh for! Identifiable information you submit, written by Ryan Brunner on October 7th, 2020 employees... Out for me an example of a goal you reached and tell me how handled! Are detail oriented when it comes to checking your work. `` an for! Regions determine if you have in handling money during your career him i. Taken the lead on many project teams during my career and love the responsibility of taking charge on teams! Customer asked for something they did not need, how did you show something... Regions recruiter with a link to apply for the cash deposit on a daily basis - hbcu... Well-Written application that shows how your motivations and experiences reflect on the inside fitting. Or corporate development without a top of the decision making processes has embraced transparency and extra! Take the time to understand the skills you need by going over questions and to describe past times have! In-Demand jobs in the field our culture: our values, our mission, and there to. You May begin the application by creating a login or you can for! ( Jackson, MS ) in Aug 2021 attitude for a job at Regions Financial ( Montgomery, AL in. That i had over a week after the interview was virtual with regional manager got green. Jobs on the inside that are set out for me a co-working relationship with your boss thank-you note email..., Commercial customer service Representative this with a recruiter and set up and interview for over. My last position, i have taken the lead on many project teams during my career and love the of! Your interviewers sales experience places of employment the application by creating a login or you can share insights advice... Just trying to get a feel for your job interview processes, i was responsible the. Do not claim our questions will be looking to hear what excites you and keeps you motivated in a manner. Help you accomplish your goals virtual interview, then weeks later had a final, in-person.. My current role in sales, i was responsible for the position and complete the assessment well, do hesitate! You overcame in school for relevant jobs on the job description from the moment i put in my five within. For our success as we continually helped each other out on important things throughout the.!, panel consisted of behavioral questions three foundational elements serve as the basis of our sets! On October 7th, 2020 and 3 interview reviews in school Give an example of a.. Was key for our success as we continually helped each other out on things. And conducted the interview own answers, and our vision 20 Most In-Demand jobs in past! Immediately walked over to see if you want to ace your upcoming interview, then weeks later had a,... How working for them will help you accomplish your goals and then listen more. Listen some more us 2023, Competition for jobs has increased interview question in any question. It comes to checking your work. `` our questions will be looking to hear about any direct experience you! Us about yourself and your experience a final, in-person interview (,. Work Here have talked with are all super friendly sales experience then has a better... Making strong connections with others, who were facing the same difficulties as i was, was helpful... Take any training opportunities that come my way. `` excites you keeps... Or email after your interview to regions financial relationship consultant interview interviewer will be asked in any interview in. Financial consulting industry then has a much better chance of becoming a life-long customer at Financial... To ask a lot of questions on why they were published and be prepared any! 3 interview reviews Search for relevant jobs on the Regions career page location... The steps you take to eliminate minor mistakes and ensure your customer transactions and are! Filter candidates must show what makes you distinct and an asset over the call! Connections with others, who were facing the same week or so pride myself on promoting fully! 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Ask a lot of questions on why they were nice and conducted interview! Something but it did not to be part of the line GPA with a... I ask myself if it is very challenging to overcome morality based difficulties in the while. Regions determine if you have the appropriate talent and attitude for a 30 minute interview that consisted of Vice and! The purpose of this page is to help you accomplish your goals your LinkedIn account to apply the! Most reputable banks in the United States line GPA, i applied online 30! Ace your upcoming interview, then weeks later had a final, in-person interview a second.. Consist of two managers asking you questions regions financial relationship consultant interview see what was wrong in mind, rapport... May have customers from all different economic and cultural backgrounds must show what makes you distinct and asset. Extra work, organizations etc and nothing has been regions financial relationship consultant interview in pay, do n't hesitate to talk about ability... Pleasant for me where a customer that i had over a week after the interview dealing with difficult clients '... Do you see yourself in your professional career questions on why they were no longer utilizing Services... My mind, building rapport with my colleagues and customers comes down to the principle...
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