What happens if someone doesnt accept my friend request? Check Movie Club Credit Balance. . Each plan permits you to use your Subscription Pass at certain Participating Theatres. What if I'm a minor? View detailed list of Movie Club credit usage and renewals. My Subscription Pass may have been accessed or used by someone else without my permission. Refund requests are not accepted after showtime. Contact Us Customer Support and Information Live Support & Info General Support: 1-800-774-6237 Monday - Friday: 6:00am - 7:00pm PTSaturday & Sunday: 8:00am - 5:00pm PT Bookings and general support Australia: 132488or 1300 551 853 General Support: 0344 338 8663 Monday - Friday: 8:00am - 8:00pm Saturday: 9:00am - 5:00pm Sunday: 10:00am - 4:00pm Note: Questions and comments regarding other Regal programs (e.g. By becoming a Subscriber, you hereby expressly agree to receive communications from Regal regarding your Subscription, including benefits, features and offers related to your Subscription. Can I obtain a physical Subscription Pass? Sign into your Regal Crown Club account. The latest review Unlimited subscription was posted on Feb 13, 2023. For purchases made via our Regal Mobile App or the Regal website follow the refund ticket link on the confirmation email you received or use our Contact Us form. If you can't access your QR code, please provide the ticket attendant with the phone number that was used to complete your order. Using Your Subscription Where can I use my Subscription? I was so furious that they had so many I was shaking and could hardly enjoy the movie. for each ticket they purchase. How do you get more information about a rating? Our cast members and managers are knowledgeable on the closed captioning system and can assist with any specific questions you may have. No. Regal Unlimited Rules. As a group they view each film and, after a group discussion, vote on its rating, making an educated estimate as to which rating most American parents will consider the most appropriate. What happened to my Crown Club digital card in the App? For purchases made online via Regals mobile apps or websites please follow the refund tickets link on the confirmation email you received or use our Contact Us form on the website. Upon any cancellation of your Subscription, your Subscription Pass will be deactivated, all existing Reservations will be automatically cancelled, and you will be refunded Restricted Theatre Surcharges, Premium Format Surcharges and Premium Seating Surcharges (but not any Convenience Fees) paid for such Reservations. Edit your payment method for Movie Club. Our office hours are Monday - Friday, 9:00 a.m. - 5:30 p.m. Eastern Time, excluding holidays. Please review our Unlimited Subscription Program Rules (Subscription Rules) for more information. Admission tickets obtainable using your Subscription Pass at the box office or an in-theatre kiosk are. Restrictions may apply, including that Regal may cancel or withdraw such Other Benefits. I am a Regal Card member. https://tags.tiqcdn.com/utag/cineworld/us/prod/utag.js, https://www.regmovies.com/static/en/us/about/stars-of-hope, https://www.disneymovierewards.com/auth-dialogue.htm, ["local.dmi.wds.io", "disneymovierewards.com", "disneymovieinsiders.com", "www.disneymovieinsiders.com"], [ {"Path": "/success", "desktopTagId": "avp_zid_43", "mobileTagId": "avp_zid_44", "desktopZid": 43, "mobileZid": 44} ], ["CC", "Chinese", "SpanishSub", "SpanishDub", "KoreanSub", "Telugu", "Tamil", "Hindi", "Dubbed", "Sub-Titled", "Bengali", "Chinese ST", "Eng Dubbed", "Filipino", "Gujarati", "Japanese", "Kannada", "Korean", "Malayalam", "Mandarin", "Marathi", "Nepali", "Punjabi", "Russian", "Urdu", "Vietnamese", "Spanish", "Cantonese"]. This week, I want to see Hitchcock, and again a quality movie like this is not playing at either theatre in my county(Citrus). You must enroll in the Subscription Program via the App by following the enrollment instructions set forth in the App. You can simultaneously purchase admission tickets for other non-Subscription Program members for the same showtime at Regals standard prices. In addition to Subscription Fees, Regal may also charge you for, and you are responsible for, (a) applicable taxes and Regals online convenience fees (Convenience Fees) for Reservations (collectively, Charges), and (b) Restricted Theatre Surcharges, Premium Format Surcharges and Premium Seating Surcharges (collectively with Subscription Fees and Charges, Fees). Sign up for a membership (Subscription), pay your Subscription fee (monthly or pre-paid in full your choice), and watch as many movies as you like at participating Regal theatres (each, a Participating Theatre). What are the theaters' admittance procedures? VOTE FOR THE BEST ROOFING COMPANY IN GEORGIA! Where can I find information about closed captioning? Why do I need to provide Regal with a photo of myself? If you need assistance for any reason, please ask one of our theatre personnel for assistance. Refunds shall be credited back to the last-used Payment Method for your Subscription. If you cancel automatic payments, Regal may cancel your Subscription without refund. Does my theatre offer a student discount? Up to five (5) Regal Unlimited subscribers can be added to your list. Kennesaw, GA 30144 (833) 734-2510 Like us on . Click Apply. Can I use the credit claim code printed on my receipt to retroactively apply an admission ticket not obtained with my Subscription Pass to my Subscription? Thin, in itself, is shameful. No refunds are available except as expressly stated in the Subscription Rules. Tickets can be purchased online and picked up at the theatre, or an individual may purchase tickets directly from the kiosk. With 150+ shops, restaurants, offices, and more here at Crocker Park, it's one of the biggest outdoor shopping centers in Northeast Ohio, and we're here to help provide the very best experience to all of our amazing guests. I have left 2 emails and 3 phone messages with the Regal corporate office and no one from Regal has called me back. However, we overlooked this fact and proceeded to have pedicures completed and acrylic nails for my niece. The NC-17 designation does not, however, signify that the rated film is obscene or pornographic in terms of sex, language or violence. You may not cancel your Crown Club Account while you have a Subscription associated with such Crown Club Account. The rating board places no special emphasis on any of these elements; all are considered and examined before a rating is given. Nudity, sex scenes, and scenes of drug use are absent; violence is minimal; snippets of dialogue may go beyond polite conversation but do not go beyond common everyday expressions. Regal Medical Group Hospital Contact Information: Hospitals should call us at (626) 974-0440 Pre-Cruise FAQ Onboard FAQ View All FAQ Find a Cruise . Signifies that the film rated may be inappropriate for pre-teens. Please see one of our theatre managers if you have any questions regarding 3-D films. Youmay request cancellation of your Subscription at any time by notifying Customer Relations (see Section G.7(a)). Yes, after the expiration of your three-month or one-year (as applicable) initial term. Will I still be awarded credits for my purchase? on our Crown Club FAQ page for more information. I had to out of this county to Ocala, to see Lincoln. . For information about refunds, please see Section F.4. Please visit our list of Regal Unlimited locations to see the theatres that are included in your Subscription plan. A credit claim code is valid for seven days after the date of the applicable purchase. Movies playing at Participating Theatres will be determined by Regal in its sole discretion. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. Can I upgrade my Subscription plan to a more expensive plan? Regal Entertainment Group wants our customers and staff to feel comfortable and safe when visiting or working in our theatres. Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. You may be obligated to continue paying Subscription fees for a certain period of time depending on when and how your Subscription was cancelled. What should I do? In the interest of safety in the lobby and auditoriums, skateboards and hover boards are not allowed on theatre property. You should change your password regularly to ensure security of your Subscription and follow these guidelines when choosing a password: (i) use at least eight characters, (ii) use special characters (e.g., #; $; &; *; @), and (iii) use a combination of upper case and lower case letters. The matinee hours may vary by theatre location based on market or territory. You may have only three pending Personal Reservations made with your Subscription Pass at any one time (reservations for free screenings available to you as a Crown Club member and other reservations you make without using your Subscription Pass do not count towards this limit). For purchases made online via Regals mobile apps or websites please follow the refund link in your confirmation email or use our Contact Us form. If your Subscription is in good standing, and subject to Section E.3 below, you may use your Subscription Pass to: obtain admission tickets at the box office or in-theatre kiosks for same-day, regularly scheduled showtimes (A) at Participating Theatres included in your Subscription plan and (B) at Participating Theatres not included in your Subscription plan by paying the applicable Restricted Theatre Surcharge; or. When I get to the theater what should I do? Sign into your Regal Crown Club account. Was trying to buy tickets online with a gift card. You may not change billing plans during the initial three-month term or initial one-year term (as applicable) of your Subscription. Each Subscription has an initial, non-cancelable term of either three months or one year (depending on which plan you choose), subject to certain limited exceptions set forth in the Subscription Rules. If you cancel your Pre-Paid Subscription Plan under Section F.1(a), you may not apply for another Subscription plan until six months after the cancellation date. Call us via TTY toll free at 1-800-676-3777 TTY hours are from 6:00 a.m. - 11:00 p.m CT. Monday thru Friday Short Codes Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. Who gives movies their ratings? Can I enroll in person at a Regal theatre? There are three types of Subscription plans: Unlimited, Unlimited Plus, and Unlimited All Access. The estimated base pay is $16 per hour. For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. You will not earn Crown Club credits for the value of any admission ticket obtained with your Subscription or Subscription Pass. Poor management/staff customer service. There is no fee to enroll or participate in a Crown Club Account. Submitting a film is purely a voluntary decision made by the filmmakers. I bought my ticket on the website, can I transfer it to the Regal mobile app? What criteria do they use? ForLocations, The World's Best For Customer Service Info. Force Majeure. What do I need to provide to be admitted to a theatre for one of my showtimes? (For example: if you have booked a Personal Reservation for three pending showtimes, you may not make another Personal Reservation until after you attend one of the reserved showtimes.) Regal may change the number of permitted pending Personal Reservations in its sole discretion. Edit. Escape completely on a Princess Cruise. What time does the theatre location open? Customer Care representatives are available daily from 4 a.m. to Midnight PST Call Us - TTY TTY service is available for people who are Deaf, Hard of Hearing or have a Speech Disability. Special movie events such as marathons, double features and fan screenings may from time to time, in Regals sole discretion, be included in the Subscription Program and may be subject to surcharges. IF YOU ARE A CALIFORNIA RESIDENT, PLEASE NOTE THAT CALIFORNIA BUYERS REMORSE LAWS AND RELATED COOLING OFF PERIODS DO NOT APPLY TO YOUR SUBSCRIPTION PURCHASE. If you change mobile devices, access to your Subscription will be disabled on your old mobile device and must be activated on your new mobile device. Had a bad experience with some loud and rude members of an audience who completely ruined a movie we were trying to see in Akron, Ohio. Your Crown Club digital card is now the same thing as your Subscription Pass. Havent found the answer youre looking for, or otherwise require assistance with a Subscription Program-related concern or question? Expressly stated in the App when visiting or working in our Theatres theatre.. 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From Regal has called me back a photo of myself, after the expiration of Subscription! Regal location nationwide, excluding Cayman Island locations fees for a certain period of depending... A film is purely a voluntary decision made by the filmmakers, Regal may cancel your Crown Club digital in... Or initial one-year term ( as applicable ) initial term Movie Club credit and. Billing plans during the initial three-month term or initial one-year term ( as applicable ) your... Other non-Subscription Program members for the same thing as your Subscription Subscription any... And safe when visiting or working in our Theatres Relations ( see Section F.4 such... Subscription was cancelled Movie Club credit usage and renewals applicable ) of your three-month one-year. I need to provide to be admitted to a theatre for one of our theatre personnel for assistance Subscription refund... Have pedicures completed and acrylic nails for my purchase enjoy the Movie card in the Subscription....
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