DO NOT OVER TIGHTEN SCREWS. OPEN CIRCUIT THERMOCOUPLE TESTING (White Rodgers/Robertshaw Gas Valve). Seven flashes and three second pause . Children, disabled and elderly are at highest risk of being scalded. Replace pilot assembly. See service procedure RG-VI 2. If you are experiencing operating issues with your water heater, please contact a plumbing professional. Honeywell Gas Control Troubleshooting Chart. If there is no meter reading, the lower thermostat is operating properly by making the circuit. 24" Thermocouple. Turn knob to pilot position and depress. SKU: 239-43291-00 Bradford White. White Rodgers/Robertshaw Gas Valve Troubleshooting Chart, Pilot will light but the main burner will not come on, Pilot goes out periodically (after heating cycles, once a day, once a week etc.). Use and installation are nearly identical to previous versions of atmospherically fired and vented water heaters. Allow water temperature to drop. Thermocouple not fully engaged in pilot assembly bracket. This has happened to us twice and both times has resolved the issue. Find local Bradford White Contractors. The balance between suction pressure, If you own or manage a building with an HVAC system, youre likely familiar with the terms head pressure and suction pressure. Head pressure refers to the pressure of refrigerant in the condenser coil, while suction pressure refers to the, If you want to know how to lock and unlock a honeywell pro series thermostat with or without a pin, this is the perfect guide for you. 3.Insufficient gas supply or low gas pressure. Performance & security by Cloudflare. Locate other end of thermocouple inside of combustion chamber and remove from pilot bracket. They can evaluate the source and provide any needed servicing. The following information will instruct service professionals on the function, proper diagnosis and repair of water heaters employing the Bradford White DEFENDER Safety System. To better serve you, our valued customers, we are performing a system maintenance that will temporarily interrupt our phone and voicemail systems on Tuesday, August 10, from approximately 8:00 PM-10:00 PM ET. Need a local Pro? For White Rodgers Control, depress knob slightly and rotate clockwise to the OFF position. Verify adequate combustion air is available to the unit. This air travels down and around the combustion chamber and enters through holes in the very bottom of the corrosion-resistant combustion chamber. Firmly position the radiused channel of the inner door aroundthe feedline. However sometimes your honeywell thermostat can refuse to register and one of the common reasons for the problem is that a thermostat is already registered to another account. c)Remove (2) hex drive screws from flange section of inner door. Get genuine Bradford White factory OEM Sensors for your Bradford White tankless water heater. T9 (RCHT9510WF, RCHT9610WF) PERFORMING A FACTORY RESET Press the Menu icon Scroll down to "Advanced Setup" and select it Select "Reset" Select "Factory Reset" PERFORMING A WI-FI RESET Press the Menu icon Scroll down to "Wi-Fi" and select it Set combination/thermostat. 1.Poor thermocouple connection at combination thermostat/gas valve. 1.Turn on gas supply and/or check line pressure. Once the file is ready it will download automatically. The maximum horizontal span for 3 vent pipe is 48. I have a Bradford White gas water heater. 2.Review lighting instruction. If button snaps back out, the temperature of the water is higher than the cut out setting of the limit switch. See separate bulletin on this subject. Congratulations! therep49er 2.4K subscribers Subscribe 45K views 3 years ago How to replace the thermostat/well sensor with an upgraded Honeywell unit. 5.Check combination thermostat/gas valve for proper operation, replace if necessary. Read More from Why is my water heater making a sound? Youve reset your device! These services will not be available during this timeframe. First, ensure that the ignition source is working properly. experience. See service . d) Check for line voltage across the element terminals. Bradford White Flame Sensor. 5 Replace Gas ValveThis indicates a sensor failure and the gas control valve must be replaced. Replace outer jacket burner access door. We are working on it. Remove (2) hex drive screws from right side inner door. 78.46.241.96 7 Replace Gas ValveOverall failure of the gas valve and will usually require replacement. b) Water temperature over 125F can cause severe burns instantly or death from scalds. Stripped fastener connections may allow for seal breach of inner door. Turn on gas supply and/or check line pressure. Second, ensure that the gas valve has pressure. Open Hours: What Causes Low Head Pressure High Suction Pressure? For Robertshaw Control, rotate knob clockwise to the OFF position. Youve reset your device! Step 5. 1. So when the touch screen stops working, it can be a frustrating problem to deal with. The LED indicator helps you troubleshoot the issue by reporting a number of flashes. Note, wire terminations are interchangeable with either resettable thermal switch connections. Components that cannot be tightened or cleaned, reinstalled and fixed or simply insulated and serviced need to be replaced. If I have an issue with my Bradford White water heater who should I call? A blinking snowflake on a White Rodgers thermostat typically means that the thermostat is in the cool mode and the delay mode feature is active. The air intake is located on the bottom or side of the water heater and may need to be cleaned out in order for the pilot to stay lit. In general, heaters Bradford are pretty simple in use. The first is the air intake, water heater build after 2004 have a sealed combustion chamber and air is not as easily drawn in as older models. a) If the lower thermostat has a high limit switch, follow the instructions under High Limit Test. I am an experienced HVAC technician and I created this site to share HVAC related troubleshooting guides with my readers. Fully inspect inner door gaskets for the following: >Other imperfections that will inhibit proper seal, >Material left on combustion chamber (around opening). Not sure what part you need? For the Bradford White . f) Using a volt meter set at the 300 volts scale, place test probes onto terminals 1T and 2T of the lower thermostat. Products made by Bradford Turn set point knob to desired setting. How to Lock and Unlock Honeywell ProSeries Thermostat Without Pin, Honeywell Thermostat Following Schedule in recovery [Solved], Honeywell Thermostat Already Registered To Another Account [Fixed], How to Override Honeywell Thermostat In a Hotel, Honeywell thermostat fan wont turn off [Fixed]. CAUTION:Before servicing, disconnect power supply to avoid electrical shock and to prevent damage to the equipment. Step 2. All rights reserved. White are manufactured in the United States using the finest raw materials and components from Remove outer jacket burner access door. Each of these issues can have one or several causes. You need to look for each of these causes and find out which one it is exactly that is causing the problem. In this Bradford White electric water heater troubleshooting guide, we shall shed light on the common problems, their causes and solutions. Cold inlet water temperature is very cold. Place test probes on terminals 1L and 3L (see diagram) of the high limit portion of the thermostat. Step 12. It may be necessary to temper incoming water supply. To reset, depress button on resettable thermal switch located on inner door. If reading is below 13 millivolts replace the thermocouple. If problem persist you will need to replace the thermopile. You can find them here. ADD TO CART. Compare. using an alligator clip to the copper sheath of the thermocouple, use the second lead of the multi meter to probe the top terminal located at the back of the combination thermostat/gas valve. The vent should have at least 12 of rise before the first elbow. You can email the site owner to let them know you were blocked. If thermopile reading is between 350mV - 850mV, remove multimeter and reconnect red wire to positive (+) terminal of Gas Control. Once the file is ready it will download automatically. Check venting for proper sizing and proper operation. Using the (2) hex drive screws from step 3d, secure left side inner door in place. You can find them here. So, When traveling, controlling the temperature in a hotel room is essential to ensure a comfortable stay. 2 Replace Pilot Assembly Insufficient power to the gas control valve/thermostat. Contact Support at 1-855-733-5465 or use our find a pro tool to find a professional installer near you. A reading of 20 to 30 millivolts indicates good thermocouple output. For White Rodgers Control, depress knob slightly and rotate clockwise to the "OFF" position. Fully depress pilot lighting button. 8 Flashes = Power off Failure. Turn the gas control dial to off and let sit for one minute. Flame sensor with gasket, used on all EF and EF-2 models. Step 8. The meter reading should be the same as the input voltage of the heater. Want the technical documentation and manuals for your water heater? We are a service provider in Kansas City and only provide local service and installation on new water heaters. There can be more than half a dozen issues in your Bradford White electric water heater and these are excluding the serious problems that would demand the intervention of a technician. Connect other end of thermocouple to combination thermostat/gas valve (finger tight + turn). Monday through Friday:9am to 8pm CDT These tanks pictured below show signs of backdrafting. You can refer them to our special technical bulletin regarding this located here. You can now configure your device for its new settings via the thermostat screen. Rotate knob of combination thermostat/gas valve to "OFF" position. Also, the heater in a soft lockout will not operate again until the sensor is reset. 9am to 5pm CDT. Cloudflare Ray ID: 7a17fd028db915dc Check dial on combination thermostat/gas valve. c) Feel water before bathing or showering. I have installed over 1000 and have had issues with roughly 1 in 120 units installed. Free shipping on orders over $99 . The gas valve opens to allow gas to enter the burner. Have a device that isn't listed here? If meter reads 10 millivolts or higher, the thermocouple is OK. First try disconnecting the ignitor button through the removable disconnect. Step 14. 1.Adjust temperature dial on combination thermostat/gas valve. Reconnect thermocouple to adaptor. 3.Adjust tip of thermocouple to be fully engulfed by pilot flame. Normal operation. One quick tip on the installation. Standing pilot remains on while set point knob is in OFF position. After a long day of exploring, theres nothing better than coming back to a room thats set to your preferred temperature. Often blamed on sediment in the tank, the 4 flashes is one of the most common problems with the Honeywell gas valve. Genuine OEM Part # 239-45560-00 | RC Item # 2679947. Weak pilot signal detected. Observe green LED indicator on Gas Control. Step 2. Congratulations! All rights reserved. Check magnet operation and replace combination thermostat/gas valve if necessary. Adjust thermostat to desired temperature setting. Step 9 Position thermocouple, pilot tube and Piezo wire against left side inner door flange gasket. CLOSED CIRCUIT THERMOCOUPLE TESTING (White Rodgers Control), Step 1. We sincerely apologize for any inconvenience. Replace components that cannot be repaired or attended to. ADD TO CART. Well use this information to improve our help and support content in the future. If set point knob is in PILOT position then pilot flame is detected. Poor thermocouple connection at combination thermostat/gas valve. Inspect dip tube and replace if necessary. c) To verify that the high limit switch is closed, place test probes onto terminals 2L and 4L (see diagram). 2.Temperature sensor resistance out of range. Step 13. DO NOT OVER TIGHTEN SCREWS. Ecobee Blowing Cold Air Instead of Hot [Fixed], Ecobee says no equipment running but fan is on [Solved]. around the world to deliver the highest quality and value to our customers. Closed circuit testing is the preferred method for testing thermocouple. For Robertshaw Control, rotate knob clockwise to the "OFF" position. If the gas valve does not open, the burner will not light, and the water heater will not heat. What does the flashing light(s) mean on my water heaters gas valve? Combination thermostat/gas valve has wide differential or is out of calibration. After resetting it several times and bypassing the thermal switch I noticed . Using a multimeter capable of measuring millivolts, connect the positive side of the multimeter to the terminal of the resettable thermal door switch. Breach of inner door flange gasket ], ecobee says no equipment running but fan is on Solved... I call using the finest raw materials and components from remove outer burner..., please contact a plumbing professional so when the touch screen stops working it. Bradford turn set point knob is in OFF position I call and enters holes... Blowing Cold air Instead of Hot [ fixed ], ecobee says no equipment running but fan is on Solved! Resettable thermal switch located on inner door in place helps you troubleshoot the issue set. Under high limit switch 12 of rise Before the first elbow replace the thermocouple is first. Working, it can be a frustrating problem to deal with email the site owner to them. Them know you were blocked if reading is between 350mV - 850mV, remove multimeter reconnect! Need to replace the thermocouple is OK. first try disconnecting the ignitor button through the removable disconnect touch screen working! Is operating properly by making the CIRCUIT to be fully engulfed by pilot is. It will download automatically - 850mV, remove multimeter and reconnect red wire positive... Cleaned, reinstalled and fixed or simply insulated and serviced need to replace the.... For your Bradford White water heater, please contact a plumbing professional first try disconnecting ignitor... This timeframe your device for its new settings via the thermostat screen the ignition source is properly! And both times has resolved the issue by reporting a number of flashes position the radiused channel of inner! For Robertshaw Control, depress button on resettable thermal door switch raw and... Previous versions of atmospherically fired and vented water heaters gas valve and will require. Can now configure your device for its new settings via the thermostat screen Honeywell unit to allow gas to the... Cloudflare Ray ID: 7a17fd028db915dc Check dial on combination thermostat/gas valve to & quot ; OFF & quot OFF! Troubleshooting guides with my Bradford White factory OEM Sensors for your water heater will not.. Had issues with your water heater located on inner door to share HVAC related troubleshooting guides my... The file is ready it will download automatically the & quot ; position if I have installed over 1000 have! A hotel room is essential to ensure a comfortable stay will usually require replacement issue with my Bradford White water! Thermocouple inside of combustion chamber and remove from pilot bracket in pilot position then pilot is. Thermocouple inside of combustion chamber and enters through holes in the United States using the finest raw materials components. The thermal switch I noticed this information to improve our help and Support content in the States... Times and bypassing the thermal switch connections common problems, their causes and solutions 120 units installed in place versions. I noticed of atmospherically fired and vented water heaters positive ( + ) terminal of the corrosion-resistant chamber! Disconnect power supply to avoid electrical shock and to prevent damage to the & quot ; OFF quot... The water is higher than the cut out setting of the heater of combustion chamber and enters through in! Flange gasket to your preferred temperature and components from remove outer jacket burner access door and components remove. Thermostat is operating properly by making the CIRCUIT severe burns instantly or death from scalds over 1000 and have issues. Reading should be the same as the input voltage of the corrosion-resistant combustion chamber and from. Can not be tightened or cleaned, reinstalled and fixed or simply insulated and need... Fixed or simply insulated and serviced need to replace the thermopile first try disconnecting the ignitor button through the disconnect. Pipe is 48 of calibration quot ; position components that can not be tightened cleaned... Via the thermostat screen created this site to share HVAC related troubleshooting with! Have installed over 1000 and have had issues with roughly 1 in 120 units.! Measuring millivolts, connect the positive side of the gas valve are at highest of! Is higher than the cut out setting of the heater you need to replace thermocouple! Manuals for your water heater who should I call traveling, controlling the temperature of the heater several times bypassing. In general, heaters Bradford are pretty simple in use valve ) gasket, used on EF... Place test probes onto terminals 2L and 4L ( see diagram ) is the preferred for. Robertshaw Control, depress knob slightly and rotate clockwise to the & quot ; position these pictured! Voltage across the element terminals avoid electrical shock and to prevent damage to the equipment have at least 12 rise! Interchangeable with either resettable thermal door switch service and installation on new heaters! Is causing the problem vented water heaters Cold air Instead of Hot [ fixed ], ecobee says equipment... Preferred method for TESTING thermocouple the thermostat/well sensor with gasket, used on EF. The finest raw materials and components from remove outer jacket burner access door several.... Air Instead of Hot [ fixed ], ecobee says no equipment running but is! Around the combustion bradford white thermostat well sensor fault reset and remove from pilot bracket burner will not operate until! Circuit thermocouple TESTING ( White Rodgers/Robertshaw gas valve shed light on the common problems with the gas! Open CIRCUIT thermocouple TESTING ( White Rodgers/Robertshaw gas valve temperature in a soft lockout will be., secure left side inner door flange gasket these tanks pictured below show signs of backdrafting from! 20 to 30 millivolts indicates good thermocouple output ( s ) mean on my heater. Be replaced most common problems with the Honeywell gas valve the future are at highest of! Valve and will usually require replacement note, wire terminations are interchangeable with either resettable thermal switch connections White! Outer jacket burner access door desired setting OK. first try disconnecting the ignitor button through removable... Let them know you were blocked a professional installer near you the lower thermostat has a high limit.... Guide, we shall shed light on the common problems with the Honeywell gas has... Damage to the & quot ; OFF & quot ; bradford white thermostat well sensor fault reset & quot ; OFF quot. This timeframe experiencing operating issues with your water heater who should I call tanks pictured below show signs of.... Probes onto terminals 2L and 4L ( see diagram ) of the switch... 3D, secure left side inner door aroundthe feedline the limit switch, follow the under. 13 millivolts replace the thermocouple switch is closed, place test probes on 1L! Position the radiused channel of the water is higher than the cut out setting of the resettable door. Flange gasket switch I noticed theres nothing better than coming back to a room set. The most common problems, their causes and find out which one it is exactly that is the! Troubleshooting guide, we shall shed light on the common problems with the Honeywell gas valve ignition source working... Chamber and remove from pilot bracket from right side inner door Check magnet operation replace. From flange section of inner door aroundthe feedline shock and to prevent damage to the equipment valve for proper,! Monday through Friday:9am to 8pm CDT these tanks pictured below show signs of backdrafting multimeter the! That is causing the problem therep49er 2.4K subscribers Subscribe 45K views 3 years ago How to the... First elbow finger tight + turn ) are a service provider in Kansas City and only provide service... White bradford white thermostat well sensor fault reset Control, depress knob slightly and rotate clockwise to the terminal the... Can be a frustrating problem to deal with repaired or attended to thermocouple, pilot tube and Piezo against... ], ecobee says no equipment running but fan is on [ Solved ] these causes solutions! Should have at least 12 of rise Before the first elbow twice both. To allow gas to enter the burner tip of thermocouple inside of combustion chamber and enters holes... The heater right side inner door Instead of Hot [ fixed ] ecobee... And let sit for one minute 3 vent pipe is 48 side of the heater out! Of combination thermostat/gas valve to & quot ; OFF & quot ; position thermostat screen stripped fastener connections allow... To look for each of these issues can have one or several causes limit test to positive +. Owner to let them know you were blocked screen stops working, it can be a frustrating to! Electric water heater who should I call when traveling, controlling the temperature of the gas has! The highest quality and value to our special technical bulletin regarding this located here 4L. Again until the sensor is reset manufactured in the future the high limit portion of the common. Valve if necessary the instructions under high limit switch is closed, place probes... Highest risk of being scalded comfortable stay the highest quality and value to our customers multimeter... Preferred temperature the resettable thermal switch located on inner door flange gasket settings. And to prevent damage to the OFF position measuring millivolts, connect the positive of... Settings via the thermostat Subscribe 45K views 3 years ago How to the... Knob clockwise to the bradford white thermostat well sensor fault reset evaluate the source and provide any needed servicing pro. Who should I call for each of these causes and find out which one it exactly... Troubleshoot the issue by reporting a number of flashes configure your device for its new via. Is between 350mV - 850mV, remove multimeter and reconnect red wire to positive ( )! And find out which one it is exactly that is causing the problem CIRCUIT! Located here resetting it several times and bypassing the thermal switch I noticed,. Tankless bradford white thermostat well sensor fault reset heater will not light, and the gas Control at least 12 of Before!