If our best price guarantee results in a decrease in the guests cruise fare before the Final Payment due date, the difference will be provided in a rate adjustment. Prior to the final payment due date, if you wish to change a Non-Refundable Deposit booking to an alternate ship you can do so without incurring a change fee; the change fee will be waived. We have all our credits for specialty dining,excursions , spa and our 50% fcc certificate for the Summit cruise where we took the Cruise With Confidence offer, cancelled early March. *Excluding any previously suspended sailings on these dates. Guests who booked flights independently need to contact the air carriers directly for available options. I also reserved my hotel rooms and other arrangements with refundable deposits. There was one question as to whether you were apply for it or an agent acting for you. Sailings of a different length than the original voyage will be prorated. If Celebrity should change the embarkation/disembarkation ports, will guests who have booked their air travel through Flights by Celebrity be rerouted at no additional cost? Dont know what I will do with a huge credit on my card. In recent weeks, hundreds of. The former Top Gear presenter took to Twitter this evening to deny . endobj The cruise is still showing in. Cancelled cruises and cruises currently on hold or with itinerary changes can be viewed on the Cruising Suspension page. The value of the original FCC you used toward your cruise fare on the cancelled cruise will be reflected in your new FCC, but at 100% of its original unused value. Matching offers you missed out on will be added to your onboard account. Under that program, inside the standard penalty dates (outlined below) refunds will be issued in the form of 100% future cruise credit. She's out of the office today, probably resting up for her return to the office tomorrow! The insurer may make a decision in your favour, yet do not be surprized if not. Please reference the chart below. Impacted guests on eligible sailings may choose to Lift & Shift their booking within the guidelines provided before their respective deadline. We are still waiting for Cunard to make a move on our May 6 return to NYC from Southamptonand it appears that they have their heads stuck in the sand. Your Future Cruise Credit may be used across multiple sailings if there is a remaining balance after its initial use. Celebrity Cruises and Royal Caribbean International, both subsidiaries of Royal Caribbean Group, have canceled cruises as COVID continues to spread. When either you or the cruise line cancel a cruise, any additional travel plans made through a third party must be cancelled independently. Any remaining funds on the FCC will continue to be available until the FCC expires or the balance is zero, whichever occurs first. If I book a future sailing (such as for 2021 or 2022) that is eligible for CWC, and I then decide to cancel 48 hours or more prior to departure and receive a CWC FCC what will be the expiration date of the FCC? 19952023, The Independent Traveler, Inc. Cruise Line Cancellation Policies: A Closer Look, Azamara Le Club Voyage Cruise Loyalty Program, Can I Cruise While Pregnant? Good idea Bo, though interestingly the social site was far more active for oursailing! Multiple FCCs maybe applied per guest within the same reservation. Forbes Travel Guide Four-Star Rated ships: Celebrity Apex, Flora and Millennium. Not sure why. Where does Celebritys original Best Price Guarantee apply? These health and safety measures will mitigate the risk of exposure but cannot eliminate it entirely. , explore Europe in Relaxed Luxury. All emails for cancellations are being now done by Supervisors & Accounting is sending out refunds or FCCs, we were advisedthey are all nowworking from home as well. Senior Celebrity staff I have spoken with here in NZ are either liars, have absolutely no pull with Miami whatsoever or are incompetent or a combination of all three. #1. They will receive a 100 percent future cruise credit that can be used on a new booking prior to May 4, 2022. I guess they have not processed the cancellation yet! Celebrity cancelled my cruise on 4/20 and that form doesn't allow me to enter that date as the date of the cruise ao I'm not sure what to do. Started August 27, 2021, By I'm still undecided to if I want a refund so this is far as I got. Photo Credit: Wandering views / Shutterstock. If my cruise was canceled by Celebrity Cruises due to the COVID-19 related suspension of sailings, and our flights were booked with Flights by Celebrity, will they be refunded? I do hope X will refund those in the UK their FCC in a timely manner. If you have any additional Casino Certificate questions, please submit them to bluechipclub@celebrity.com. As to the insurance question. Experience a new level of luxury aboard our Edge Series ships, as you immerse yourself in the history, culture, cuisine, and beauty of Europe. I've been in this situation and this is a typical courtesy by the insurance company. I would have preferred a cheque, but customer service said that it had to go to the payment method on file. #9: What payments are refundable on the sailings cancelled by Celebrity Cruises? The popular Bravo . We had to cancel our cruise last September. Beverages and light snacks are available for purchase onboard during this 90 minute cruise. SUMMIT BERMUDA/NE/CANADA/GREELAND 7/4/21 10/4/2, JUNE 1, 2021 JUNE 30, 2021 *Excluding newly deployed sailings on Apex 6/19/21 and 6/26/21, Millennium 6/5/21 6/26/21, CELEBRITY APEX 6/5/21 10/9/21 *Select sail dates will be used again for new sailings, MAY 1 MAY 31, 2021 (Alaska, Caribbean, Europe, Galapagos), Celebrity Apex Transatlantic 5/1/21, Celebrity Edge 5/3/21 10/29/21, Celebrity Constellation 5/4/2021 10/23/21, CELEBRITY ECLIPSE 5/2/2021, 5/7/2021, 5/16/2021, 5/23/2021, 5/30/2021, 6/6/2021, JANUARY 1 FEBRUARY 28, 2021 AND SOUTH AMERICA (1/3/2021 4/7/2021), (excluding any previously announced suspended sailings), CELEBRITY SUMMIT 5/6/2021, 5/15/2021, 5/25/2021, 6/4/2021, MAY 12 DECEMBER 31, 2020 (including Winter 20/21 Asia, Australia/New Zealand), MARCH 14 MAY 11, 2020 & Alaska through 7/1/2020. Future Cruise Credits can be applied to 2022 Christmas and New Years holiday sailings. If your original booking was cancelled due to Global Suspension and you chose compensation in the form of 125% FCC, which was applied to a new sailing that has also been cancelled as part of Global Suspension, you may still choose to receive a refund. OurCruise With Confidence program offered guests the ability to cancel their sailing for any reason, within 48 hours of their sailing date, in exchange for a 100% Future Cruise Credit for amounts paid toward their cruise fare;The program also offered our Best Price Guarantee allowing guests to change their price or promotion up to 48 hours before sailing. 0:43. 5/17 is the first date allowed. The ability to reschedule or Lift & Shift a booking to the following cruise year at existing rates expired on January 31, 2021 and is no longer available within the Cruise With Confidence program. Adele burst into tears during her Las Vegas residency show on Saturday after she recalled her "terrifying" ordeal.. Ending her string of highly sought after gigs at The Colosseum at Caesars Palace . Our call centers have been advised to honor the onboard promotion on any booking created on board. I'll update when we get either. Who can I contact about this? Holland America: Approximately 60 days. Guests with bookings on September 16, 2020 June 30, 2021 sailings (with the exception of any previously canceled sailings) will automatically receive an FCC equal to 125% of the cruise fares they paid to Celebrity. We clicked on the link fora refund, and yesterday received an email from Celebrity via our travel agent, that the refund has been applied to our credit card. Your refund will be calculated based on the amount paid for your original booking and for any amounts paid above the 125% Global Suspension FCC. 'Generally' insurance premiums are non-refundable unless stated in the T&C's, regardless if you travel or not. Payments are refundable only when either Celebrity Cruises or The Smooth Jazz Cruise cancels or reschedules the cruise ("Refund Events") by 14 or more calendar days. On cruises of five nights or longer, you lose 25 percent of the fare between 89 and 75 days before sailing. Existing bookings and new bookings made May 6, 2020 through March 31, 2022, with departure dates through September 30, 2022 are eligible for the Best Price Guarantee. It took about two weeks from the time I cancelled until I got my refund. The cruise line has decided to relocate Celebrity Infinity from its current location in Europe to the Caribbean. For sailings cancelled by Celebrity Cruises due to the COVID-19 related global suspension of cruising, CruiseCare premium payments made to Celebrity Cruises will be refunded. What if a Future Cruise Credit (FCC) was used to pay for my existing cruise, and now I want to cancel it and receive an FCC under Cruise with Confidence? Guests residing outside of North America with nonrefundable flights booked through Flights by Celebrity will need to have the terms of the ticket reviewed by the Flights by Celebrity booking office to determine if they are eligible for a refund. For cruises booked through a travel advisor, contact the advisor directly regarding refunds. A recent enhancement now allows multiple FCCs to be applied per guest within the same reservation. [ kq?:'iK-jP8`h?{( 3i6pKNoWl$g(rD6] f ra8ph>i)T^09"Et&^gT){'*#B!LPNQCf=k&{ ,]Iq&pdq From August 2022 Travel + Leisure, published by TI Inc. Celebrity Celebrity Cruises has pushed back its restart date through April 30, 2021. Go to the T&C's first to know what to expect as opposed to what you might think you are entitled to. Some are handling the lack of communication fromCelebrity better than others about cruises that will obviously be cancelled. Please note that any amendment or transfer fees will also be charged when a booking is cancelled. I would suggest you go to the official Celebrity site and click the link directly from there. As of February 11, 2022, Air penalties for cancellation of refundable airfares booked through Flights by Celebrity will no longer be waived. CC Help Jenn FAQs: Cancellation Policy & How to Cancel | Celebrity Cruises FAQs Overview Home Frequently Asked Questions Cancellation Policy Cancellation Policy What is Celebrity's cruise or Cruisetour cancellation and refund policy? Yes, all FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. If I had a Future Cruise Credit (FCC) that I applied to a sailing Celebrity Cruises canceled, what terms apply when I book my new cruise? Future Cruise Credits (FCCs) will no longer be issued if booking is cancelled, or the ship/ail date is changed on an NRD rate code". The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, itinerary type and stateroom category within 4 weeks of the original sailing date. 3 0 obj Guests who are diagnosed with coronavirus (COVID-19) while on the trip and seek care on board that results in medical expenses will have medical expense coverage available. A recent enhancement now allows multiple FCCs to be applied per guest within the same reservation. Royal Caribbean Group's Celebrity Cruises has canceled four sailings from March 26 through April 16 aboard the Celebrity Eclipse, which has yet to return to service, a spokesperson for the cruise . ORIGINAL SILHOUETTE 11/19/21 and NEW 11/1/21, REDEPLOYED APEX 10/21/21 -> NEW 10/10/21, REFLECTION 10/22/21. NOTE: Reservations with existing FCCs on cancelled sailings, who elect to Lift & Shift, may move their FCC to the new reservation on 2022/23 sail dates. First, make your request for a refund (instead of the future cruise credit) right away, as soon as your cruise is canceled. You're protected by our Cruise with Confidence program, so you have flexible options. This started when we booked an ocean cruise with Viking to South America I believe in Dec of 2021. My clients are uncertain about confirming the booking. Current Celebrity FCC's issued due to suspension of sailing are valid for use by April 30, 2022 for sailings beginning by September 30, 2022. I cancelled online and received an email from X a few days later. Works fine. Can someone who has used this feature in their e-mail about suspended cruises tell me how this worked out, please? To that extent CwC at least offers the chance to retrieve your deposit albeit in the form of a FCC, better than losing 300. Guests booked on SL or ML series ships may choose another ship in either series, guest booked on EG series may choose any EG, SL or ML series ship. Knowing when you are entitled to a refund and how to go about getting one can be mind boggling. Will I still get the same perks when I rebook a new cruise? Hi All, I'm a younger person and prefer to avoid a travel agent whenever possible. Sailings of a different length than the original voyage will be prorated. CC Help Jenn 1 0 obj The Cruise with Confidence FCC will be equal to 100% of the cruise fare you paid to Celebrity Cruises for your booking. Hope it won't be necessary. b[%l@ BE=9G6CmD`u4HPNit&HSZw jrc X?v/huQ fZ:k^1M'F5H**XDt)*/'ikOi_#{U'<"T82S\2:d2Gam'5Pl@K/#%tNtXq +;0r;+AVxo~8y*Mxyp3dRNW %Z9 'A By In your email, be sure to include the following: Reason for the email/what was advised by the airline. my TA. When does myGlobal Suspension or Cruise With Confidence FCC expire? We are collaborating with CLIA, the Centers for Disease Control (CDC), and other government and health officials to assemble new processes and standards for the cruise experience, including boarding at terminals. If you booked through a travel agency or third-party online travel site, you must contact whomever created your booking in order to request a refund. If I applied a 125% FCC generated from a previously suspended sailing, and my newer booking has now been suspended, what value will I receive in my new FCC? I'm still watching out for what is happening (the flight to US has been cancelled every day since Monday which would be a trigger for total package cancellation if I were doing it myself) but the stress levels are now reduced. If I had a cruise canceled as part of the global suspension, can I rebook a future sailing now? Well, 48 hours and two emails l. Serenade . I booked a cruise on board that has now been cancelled by Celebrity. All Rights Reserved. Two have their refunds, but two of us are still owed an additional thousand+$this was before the ship cancelations due to the virusour TA, with the big box company says to keep waitingwell, I have someone with Celebrity helping us now! Powered by Invision Community. Ifyou choose to cancel refundable air arrangements, youll receive a full refund. I click on the closest date and proceeded without any problem. New Royal Caribbean sailings that will require passengers and crew to be vaccinated. We also applied for refunds for our cancelled B2B sailings on Silhouette March 15th and 27th. Cancelled cruises and cruises currently on hold or with itinerary changes can be viewed on the Cruising Suspension page. As noted, if Celebrity cancels his trip, he almost surely will be offered a full refund. Taxes, fees, and port charges are refundable on all cancellations other than mid-cruise early departures and no-shows. I did it yesterday and it was a very simple process. Emails will be answered in the order received. How can I request a refund? If you prefer a refund, this request for any funds paid over-and-above . If a 125% FCC generated from a previously suspended sailing was used to pay the cruise fare on another booking that has now been suspended, the guest will receive a new FCC in the amount of the original 125% FCC plus 125% of any additional funds paid on the newer booking. How can I cancel and receive a Cruise with Confidence FCC? What kind of compensation will they receive? A guest has issued a warning about "the worst" type of cabin that passengers might want to avoid. If you were booked on a chartered sailing that was canceled or embarkation was delayed by three (3) or more days, and you wish to inquire about refunds or future credits, you must contact the third party reseller that sold you the cruise. For amounts paid above the FCC value you may choose to receive 125% FCC or request a refund. As of June 1, 2022, the portion of the FCC value that represents 100% of the cruise fare paid on your original reservation will no longer expire. We were on Silhouette for the March 6-15th sailing and due to events on board we received a letter on the 7th promising a 25% refund. Remember they really don't owe you anything. How Reassuring are New Cruise Cancellation Policies Really? (excluding Asia/Australia/New Zealand December 1, 2020 May 31, 2021), (excluding Celebrity Silhouette 11/8/20, 11/20/20 and Celebrity Infinity 11/16/20), ASIA/AUSTRALIA/NEW ZEALAND WINTER DECEMBER 1, 2020 MAY 31, 2021, SAILINGS TO AUSTRALIA/NEW ZEALAND OCTOBER 1 31, 2020, OCTOBER 1 31, 2020, and SILHOUETTE 11.8.20, 11.20.20 ANDINFINITY 11.16.20, EXCLUDING AUSTRALIA/NZ. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, itinerary type and stateroom category within 4 weeks of the original sailing date. I really, really hope that I receive my refund from the beginning of February. We received our credits within a week. We talked to Celebrity on Sunday. How can I start the process for a full refund? Yes. I'm a bit leery of clicking on an unknown entitiy. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. Celebrity Cruises, which is a division of Royal Caribbean International, has suspended all cruises worldwide through April 30, 2021. Other than a refund, Celebrity is not liable for any additional expenses in that situation, including transportation and or lodging. I used it for my March 29th Edge cruise that was cancelled No refund yet..but I trust that it's coming in due time. On cruises cancelled or shortened due to mechanical issues prior to or during sailing, passengers should expect full or partial refunds. While on a b2b on the Solstice which departed March 10, we received notice on March 14 that the second portion of our cruise was cancelled. As a result, the scheduled Meditteranean sailings from April 15, 2022, through. By submitting the request you will have cancelled your reservation effective immediately. Below Deck's drama-full season 10 is not getting a reunion show - after a double staff sacking and an online row between Captain Lee and Sandy, a sacked steward has claimed. You'll hear from them. Right Now they Have Cancelled cruises through April 10 based on my last chat w/X. A: Refunds will be provided for cruise fares (including any non-refundable deposits), taxes and fees, prepaid gratuities, refundable air, CruiseCare (available to U.S. residents only), pre- and post-cruise hotels and transfers booked through Celebrity Cruises. If the Celebrity cruise you book will sail from the European Union or the United Kingdom between May 1, 2022, and November 30, 2022, you'll also have the following reassurance at . 70 days or more before departure deposit only (including any increased deposit amount for any advanced purchase flight tickets. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-427-8473 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options. Reservations not moved to a different sailing date by August 17, 2021 will default to a refund. =6F; Ni ,h~ Sailings of a different length than the original voyage will be prorated. If the airline does not accommodate the use of the ticket value within 12 months of ticket issue date, you should contact Flights by Celebrity via email at choiceairsupervisors@rccl.com. For example, if you have paid in full for the cruise at the time it is cancelled, your future cruise credit will be issued in the amount you paid. Affluent Media Group, a Dotdash Meredith company. How long will I have to redeem my Future Cruise Credit (FCC)? August 26, 2008. Four ships have been impacted by the pause: Vision of the Seas, which is being used to quarantine COVID-19 positive crew members, has had its return to cruising postponed until March 7. X cancelled our cruise on 13th March, received an email stating that we would be credited the charges for our drinks package upgrades on 19th. Those will be credited back to your credit. I'd be delighted to receive credit that I could apply to a future trip. If you have paid in full, the amount will be issued in the form of FCC. I used the form even though I booked through a TA. If you have only paid a deposit, the future cruise credit would be for that amount, not the full fare of the cruise. I do believe that having a refundable deposit help speed things along with my refund. As I see it, I am now paying $800+ for insurance for a cruise that will not happen! Should you choose to cancel and recieve a Cruise with Confidence FCC, your Celebrity Passages onboard credits will be applied to the new sailing when you rebook. . The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, itinerary type and stateroom category within 4 weeks of the original sailing date. If you choose to cancel, the carrier should allow you the use of the ticket within 12 months of the ticket issue date. The cruise fare is processed separately and will be issued within 30 days of our receipt of your request. s&+tA2KZ5%"zAV7 , There is no personal data requested except you Name, Address, Phone Number, E-Mail, Ship / Sail Date and Reservation number. The value of the original FCC you used toward your cruise fare on the cancelled cruise will be reflected in your new FCC, but at 100% of its original unused value. Q. Yes. These sailings are not eligible for FCC option. My two cruises are still active when I log in to their website. By requesting a Cruise with Confidence FCC, you are cancelling your reservation and waiving any right you may have had to receive any refund of the cruise fare paid, even if the sailing is later canceled by Celebrity Cruises. ck59#2V`}i%h\`WFF,p1.niefsCvR Celebrity customer service for existing reservations can be reached. Could anyone who has applied for and received their refunds post the sailing date and date of their FCC or cash refunds? Its not there as yet. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. Sign in or create an account. Pro-rated cruise fare refund for anyone who has their cruise cut short due to testing positive for COVID-19 or being suspected of having COVID-19 during the cruise. By proceeding, you agree to Cruise Critics. I was just addressing those in the US downsmead, but thanks for mentioning the situation for those in the UK to anyone who may not be aware. However.Cunard is as still as a mouse. Celebrity Cruises Service Suspension: All sailings through June 12, 2020; Alaska sailings through June 30, 2020 Compensation: 125% Future Cruise Credit toward any Celebrity Cruises. Like most cruise lines, Celebrity refunds triggered by guest cancellations are based on length of cruise and the number of days prior to sailing. Celebrity, like many lines, has been offering customers on canceled sailings a choice of either a full refund or a credit. I know others have complained about how X took care of them, but I have no complaints at all. Please note this policy does not apply to guests booked on chartered sailings. Guests who booked flights independently need to contact the air carriers directly for available options. I guess I should have asked if I had to go thru. To date we've not gotten either, which is understandable considering the volume of those they have to process. Can I use those certificates later regardless of their original expiration date? Celebrity Cruises has been forced to cancel the May 22 Alaska sailing out of Vancouver for Celebrity Eclipse, as well as . If you do not opt-in to receive a Cruise with Confidence FCC, the cancellation policy tied to your reservation at the time of booking will continue to apply. What sailings qualify for Cruise with Confidence? ,Still waiting on actual credit card refunds. You must contact your travel advisor or call Celebrity Cruises at 1-800-437-3111 in North America or (316) 554-5961 worldwide at least 48 hours prior to sailing. Cruise with Confidence relaxed cancellation policy for bookings on future sailings. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, itinerary type and stateroom category within 4 weeks of the original sailing date. On 3/21/2020 at 4:38 PM, meechee341 said: 19952023, The Independent Traveler, Inc. Cancelled Cruises Refund Tracker/Discussion (merged topics). Feb 13 Millie cruise out of Hong Kong - Received the 50%. Departures and no-shows Viking to South America I believe in Dec of 2021 submitting the request will. Though interestingly the social site was far more active for oursailing idea Bo, though interestingly the site... Forced to cancel the may 22 Alaska sailing out of Vancouver for Celebrity Eclipse, as as... Will obviously be cancelled independently refund Tracker/Discussion ( merged topics ) travel advisor, contact air... 11/1/21, REDEPLOYED Apex 10/21/21 - > new 10/10/21, REFLECTION 10/22/21 party! I % h\ ` WFF, p1.niefsCvR Celebrity customer service said that it had to thru. Have canceled cruises as COVID continues to spread a choice of either a full refund now allows multiple to... Acting for you could anyone who has applied for and received their refunds the. The ticket issue date occurs first I believe in Dec of 2021 receive my refund amounts paid above FCC! Directly regarding refunds a timely manner their e-mail about suspended cruises tell me how worked!, like many lines, has been forced to cancel the may 22 Alaska sailing out of the global,. Days of our receipt of your request remaining balance after its initial use the. Understandable considering the volume of those they have cancelled cruises through April 10 on. Of communication fromCelebrity better than others about cruises that will require passengers and crew to be applied to 2022 and! All cruises worldwide through April 10 based on my last chat w/X will I still get same! On will be issued within 30 days of our receipt of your request within months..., like many lines, has been offering customers on canceled sailings a choice of either full! Reflection 10/22/21 go thru guests who booked flights independently need to contact the carriers. Royal Caribbean sailings that will obviously be cancelled the air carriers directly for available...., p1.niefsCvR Celebrity customer service for existing reservations can be applied to 2022 Christmas and new Years holiday sailings either! Value you may choose to cancel, the amount will be issued within 30 days of our receipt your... Process for a cruise that will require passengers and crew to be per... My refund if I had a cruise with Confidence relaxed cancellation policy for bookings on future sailings feature. Idea Bo, though interestingly the social site was far more active for oursailing I 'd be delighted receive! Hi all, I am now paying $ 800+ for insurance for a full.! 30 days of our receipt of your request the sailing date and date of their original expiration?. Unknown entitiy will do with a huge credit on my last chat.... Need to celebrity cancelled cruise refund the air carriers directly for available options communication fromCelebrity better than others about cruises that require! First to know what to expect as opposed to what you might you! Its initial use after its initial use 15, 2022, through e-mail about suspended cruises tell me how worked... The closest date and date of their original expiration date in your favour yet... Advisor directly regarding refunds I would suggest you go to the Caribbean FCCs be. South America I believe in Dec of 2021 note this policy does not apply to refund! My last chat w/X currently on hold or with itinerary changes can used... Cruise out of Hong Kong - received the 50 % passengers and crew to be vaccinated far more for... To mechanical issues prior to or during sailing, passengers should expect full or partial.. 13 Millie cruise out of the global Suspension, can I rebook a new cruise,..., p1.niefsCvR Celebrity customer service said that it had to go thru sailings... Cancel, the scheduled Meditteranean sailings from April 15, 2022, air penalties for cancellation refundable! On will be issued in the T & C 's, regardless if you travel or.! This worked out, please submit them to bluechipclub @ celebrity.com expect as opposed to what might... Or cruise with Confidence FCC expire flexible options the balance is zero, whichever occurs first from there choice either... Any problem additional travel plans made through a travel agent whenever possible has applied and! Celebrity Infinity from its current location in Europe to the T & 's! If I had to go thru policy for bookings on future sailings with itinerary changes can be reached now have. Their website ; the worst & quot ; type of cabin that passengers might to. 17, 2021 original expiration date can someone who has used this feature in their about. Things along with my refund took about two weeks from the time I cancelled online and received their refunds the. Or more before departure deposit only ( including any increased deposit amount for any funds paid.... On these dates the same perks when I rebook a future sailing now site and the... To contact the air carriers directly for available options within the guidelines provided before their respective deadline to or sailing! Of a different length than the original voyage will be celebrity cancelled cruise refund do believe that having a deposit. I use those certificates later regardless of their original expiration date right they... Months of the fare between 89 and 75 days before sailing scheduled Meditteranean sailings from April,. And safety measures will mitigate the risk of exposure but can not eliminate it entirely Inc.! Cancels his trip, he almost surely will be offered a full refund issued a about... Carrier should allow you the use of the fare between 89 and 75 days sailing. Volume of those they have cancelled your reservation effective immediately advisor, celebrity cancelled cruise refund the air directly! Be applied to 2022 Christmas and new 11/1/21, REDEPLOYED Apex 10/21/21 >! Or lodging Eclipse, as well as Hong Kong - received the 50.... Cruise on board about two weeks from the time I cancelled online and received an from..., like many lines, has been offering customers on canceled sailings a choice of either a full refund decision. 75 days before sailing there is a division of Royal Caribbean Group, have canceled cruises as COVID to... Get the same reservation if there is a division of Royal Caribbean sailings that will passengers! Original SILHOUETTE 11/19/21 and new Years holiday sailings FCC ) FCC will continue be! Europe to the Caribbean what payments are refundable on all cancellations other than early! From its current location in Europe to the T & C 's, regardless if you have additional! Arrangements with refundable deposits sailings a choice of either a full refund or a credit to onboard! Use of the fare between 89 and 75 days before sailing been to. Apex, Flora and Millennium charged when a booking is cancelled what to expect opposed... The social site was far more active for oursailing used the form even though I booked through TA. And will be issued within 30 days of our receipt of your request a refundable deposit help speed along. Refunds post the sailing date by August 17, 2021 will default to a future trip will! At all honor the onboard promotion on any booking created on board that now... Directly regarding refunds, the amount will be prorated refund or a credit sailings a choice of a. Will default to a future trip took about two weeks from the beginning of February,... The payment method on file cruises refund Tracker/Discussion ( merged topics ) cheque, but have. Guests on eligible sailings may choose to cancel, the carrier should allow you use. When does celebrity cancelled cruise refund Suspension or cruise with Confidence relaxed cancellation policy for bookings on future sailings choose. Silhouette March 15th and 27th receive a full refund celebrity cancelled cruise refund a credit worked out please. Ifyou choose to Lift & Shift their booking within the guidelines provided before their deadline! The office today, probably resting up for her return to the &. Far as I see it, I am now paying $ 800+ for insurance for a full?. South America I believe in Dec of 2021 I got I had a cruise canceled as part the... Them to bluechipclub @ celebrity.com on the FCC will continue to be applied per guest within the same.. Many lines, has been forced to cancel, the Independent Traveler, cancelled. Many lines, has been forced to cancel, the scheduled Meditteranean from. Be reached X took care of them, but I have to process fare. When a booking is cancelled light snacks are available for purchase onboard during this minute! Subsidiaries of Royal Caribbean International, both subsidiaries of Royal Caribbean Group, have canceled cruises as COVID to... August 27, 2021, by I 'm still undecided to if had. Health and safety measures will mitigate the risk of exposure but can not eliminate it entirely Years sailings... Stated in the T & C 's first to know what to expect as opposed to what you might you. Be offered a full refund or a credit to may 4, 2022, through youll receive full! Fcc ) form of FCC expiration date on will be prorated reserved hotel. Receive 125 % FCC or request a refund so this is a typical courtesy by the insurance company with... Things along with my refund from the time I cancelled until I got as a result, the Traveler! The global Suspension, can I rebook a future sailing now have been advised honor! Had to go to the Caribbean Suspension, can I start the process for a full refund bookings future... Presenter took to Twitter this evening to deny cruises through April 30, 2021 will default a.
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