When I went to a large Bailey and Coachman dealership they had not one new c/van for sale ,and said there was no dates for delivery from either maker for most models the staff advised most of the holdup was a result of covid in the Uk and Europe where a lot of fittings are bought from. Soon 2022 vans will be spilling off the production line and I will have waited almost a year for my 2021 Crusader. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. There is a soap dish on the riser bar, and a clothes rail you can pull down. The highlight is the unique, integrated self-levelling system. Otherwise it's status quo. If you intend to tow it with a Pick-up type vehicle, passenger derived van or a 4x4 type vehicle, additional care should be exercised because of the potential for a harder rear suspension on such vehicles which may impose excessive loads onto the caravans. All rights reserved. Take advantage of our brilliant Practical Caravan magazineSUBSCRIBERS OFFERandSIGN UP TO OUR NEWSLETTERfor regular weekly updates on all things caravan related. Your first call should be to your dealer and if your were to go to the manufacturer they would probably refer you back to them. Your new caravan is designed to be towed by a normal motor car. We will pay the costs of remedial work to the repairer, only after approved work has been carried out. Elddis Customer Service sound exasperated and say even they can't get information internally and only dealer can help. As far as I am concerned the manufacturer needs to be made aware of the poor quality product they are putting onto the market, and I also hate the fact that no one responds to emails sent. It's all too familiar I am afraid. What year is the caravan? We have always been subject to similar guidelines as those used for reporting books. It has a mains socket nearby for a hairdryer, and another USB socket. Good for you. There are some good ones out there but few and far between. I like the layout and the additional space you get with the wider van and also acknowledged that most of the fixtures and fittings are generic across a range of makes and models, however the faults I have should not have occurred whether it was a 12K or 35K van. You must retain the original sale invoice for the caravan, motorhome or campervan. We have never had an issue with any site here in the UK or on the continent. Click HERE for further information on the Buccaneer Aruba, For further information on the Buccaneer Range visit www.elddis.co.uk. As regards the 'quality' of the van. It seems the biggest issue is serious water leaking and the scariest bit is I found out that even though Eldis say it has a 10 yr water ingress guarantee in the small print the front and back is only a one year warranty . *NEW* Elddis Buccaneer Caravans 2022 - YouTube 0:00 / 23:09 *NEW* Elddis Buccaneer Caravans 2022 Here we Tow 19K subscribers Subscribe 36K views 1 year ago NEW Elddis Buccaneer. It can be done. A tiny amount of high temperature grease may be applied to the mechanism. 0:00 / 3:41 Buccaneer Caravel - caravan review CaravanTV 7.8K subscribers Subscribe 39 17K views 6 years ago If you're looking for the ultimate caravan in terms of technological ingredients,. The only 'consolation' is that stories like this are not just confined to Buccaneer (Elddis) caravans, but every make. We also had a 2016 Elddis from new. Further back is also where you see the benefits of taking up less space with that transverse bed. If the caravan is on HP get in touch with the finance company and advise them that you are not happy with the goods supplied to you. Elddis do not give a damn about the customer their customer service is extremely poor and they are the most arrogant set of people I have ever had to deal with, (I also accept that my contract in the first instance was with the principle dealer, but if it was my company I would have wanted to know that the quality standard of the product was not up to expected quality standards so I could address the issues).2. I didn't check the date of the OP when I replied - assuming it had only just popped up - which it had. Worth reading the 2015 Buccaneer Cruiser thread as well as the 2016. The body uses the proven SoLiD construction system and boasts a 10-year warranty against water ingress. The domestic-style worktops are chunky but, being picky, we would have expected more preparation space in a caravan of this size. If you keep buying them knowing they have problems they might as well keep making them that way? L-shaped lounge Barracuda and Bermuda), Sumptuous Shimla ActivCare and PetFriendly upholstery in hi-performance, lightweight construction with 4x co-ordinating scatter cushions and 4x armrest cushions as standard, Dometic wireless charger with 2x USB points, Improved bedroom vanity and storage unit with 3x LED light strips (specific layouts only), All models are 8ft wide, creating unsurpassed interior living space, Alde underfloor heating works in synergy with the Alde central heating system, Improved Alde 24hr multi-programmable central and water heating system. Clearly the supply chain is in chaos but Elddis should realise customers will remember the clowns when the current caravan circus ends. Copyright 2023 Caravan and Motorhome Club. It would therefore be a bad business decision for Elddis. Alde heating and underfloor heating, 100W solar panel, Dometic wireless charger with 2x USB points, 40L onboard water tank, Alde Load Monitor, plus a whole host of security and safety features come as standard specification with Buccaneer. The old days of boiling the brake linings in paraffin have gone into history. I know that the first contact is with the dealer, but I intend to make my self known when I visit the Elddis factory in September. 0L TDI 6 Speed manual. These are the only caravans to have remote-control self-levelling systems. TIA 7 replies Follow richardandros replied on 22/10/2020 12:06 Member coachman caravan problems Tatko na pesmaricu. 2021 Buccaneer Bermuda interior. They are matched by the gunmetal front locker, side trims and alloy wheels. Buccaneer is the epitome of premium caravans "Made in the UK". I would find it quite astonishing if a dealers technicians greased brake shoes. I appreciate that the contract lies with the dealer and I will be taking this up with then tomorrow when the van goes back for repair on it 3rd occasion. Erwin Hymer Group UK Ltd will pay for the costs of arbitration, subject to the owner paying a 250 deposit. Previously all servicing was done by the Buccaneer dealer. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. SOLID it was not. Work may only be undertaken by an Approved Elddis, Compass, Xplore and Buccaneer Retailer or Service Centre and only after approval by us(depending upon individual circumstances). Previously all servicing was done by the Buccaneer dealer. I am extremely disappointed with this van and are about to take these issues up with the manufacturer, as well as the supplier I purchased the van from. It's the first van on which everything has worked as it should and that nothing has broken or come off in our hands.I. We are not noticing the Brexit problems because we are busy dealing with COVID-19. But not when D4 is hooked up to Commodore. Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers. The underseat areas also dont swallow a huge amount of kit, but Buccaneer has gone some way to making up for this by adding a small nearside locker. No liability will be accepted for any consequential loss, damage, costs, expenses or other claims for compensation arising which were not reasonably foreseeable by both parties when the caravan was originally purchased. I'm too discreet to quote the actual numbers but I would urge anyone not to accept what's offered and try waking away. You expect serious kit for the price and the Cruiser delivers. Youll also find a 100W Truma solar panel, underfloor heating for the remote-controlled Alde 3020 system which you can operate via your smartphone a load-limiter to prevent tripping site electrics, wheel locks, alarm and tracking systems, and an external gas point. The Rococo upholstery is standard with the Buccaneer range and is supplied with 4x co-ordinating scatter cushions and 4x armrest cushions as standard. The right call it seems as the last date Elddis gave the dealer passed this time we believe because they don't have worktops. The highlight is the unique, integrated self-levelling system. Opposite is the main kitchen unit, which is spacious and well equipped. All rights reserved. Where an annual service identifies that repairs are necessary the caravan, motorhome and campervan must be made available for repair within six weeks of the date of inspection for the purpose of carrying out the repair work. The Caravel is on its third front which has also crazed on the outer gel coat. This seasons Shimla upholstery, with its peacocks tail pattern, looks particularly stylish. Let's hope all problems now sorted and you go on to enjoy your Buccaneer caravanning. (Maintenance-free, gives 6-point stabilisation, additional theft protection and makes fitting the wheel lock(s) or changing a tyre simple). If youve enjoyed reading this article, why notget the latest news, reviews and features delivered direct to your door or inbox every month. All rights reserved. With five drawers, it is clearly meant to be part of the kitchen, but it is just the right height for serving drinks to your guests especially as there is a cupboard with drinks holders directly above. Follow us or alternatively, you can register with our online communityClub Together. Does anyone this year know of any other person who has received there preorder caravan. The best is just good enough when enjoying the most beautiful time of the year. Let the premium holiday begin. You would have been shown the brake shoes if they had been replaced. By Wayward Pilgrim, February 23, 2019 in . Lot more information available on the Buccaneer Caravans Group on Facebook if you feel inclined to use FB. The transverse beds of narrower Explorer Group vans use a slide-out system for day and night modes. Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers. My view was that it matched what a court would have awarded (minus 2 years wear and tear) if we had gone for a total rejection. Caravans The best is just good enough when enjoying the most beautiful time of the year. In our case it looks more like crazing than cracks, however the marks on the rear panel are more of a concern. JavaScript is disabled. Its so far against the norms of servicing that its difficult to imagine. The area is flooded in light from another Stargazer rooflight. The mounting frame contains a built-in auto retract and auto-level function in the event the customer should accidentally damage or misplace the touchscreen. I agree, Elddis should be more proactive and maybe get some sympathy from their customers. caravantalk. We reserve the right to inspect the vehicle before work commences. Couldn't agree more. This fabulous four-berth from British brand Coachman offers the height of luxury touring, This beautifully executed single-axle has plenty to commend it, but you'll need a hefty tow car. If your dealer did grease the brake linings makes you wonder how many more caravans have been abused. Restore formatting, By But you are prepared to bend every sinew to flame anyone that dares to suggest that maybe your beloved Buccaneer's are less than perfect. The new Buccaneer Cruiser is unashamedly expensive, but there is little doubt that you get what you pay for. Which if they were covered in grease would have been the case. Oct 19, 2015. For the new season, Buccaneers have retained their stylish silver sides, too. The size should not be a problem on most sites but do check if they have a length limit if they do not ask for this. But instead of an inline bed, the Bermuda comes with a transverse double at the end. If the caravan was purchased in the last 30 days under CRA you can reject it for a full refund, but be prepared for a fight. The furniture, fridge, cooker, heating etc is not worse or better quality than those fitted to any other van, just more of them. If for any reason your new caravan or motorhome is damaged or requires remedial work it is important that only an Elddis, Compass, Xplore and Buccaneer Approved Retailer or Service Centre undertakes such work to avoid invalidating your warranty. The L-shaped lounge is the star of the show while the . Necessary cookies are absolutely essential for the website to function properly. Anyone else having issues getting any reliable news out of Elddis at the moment? I have since heard their compound at the factory is full of caravans that are not fully kitted out . Aruba) creating a comfortable daybed and 400mm additional floorspace during the day. The Practical Caravan Buccaneer Barracuda review 191,784 views Oct 26, 2017 845 Dislike Share Practical Caravan 29K subscribers Luxury touring gets an interesting newcomer with the 2018. It still has the same interior length as the Barracuda (6.39m), but the extra space from the sideways-on bed means you have more interesting things happening in the middle. Many people on forums are there to complain about issues with their product howeve those that are happy have no need to mentioned they have no issues! You see the benefits of taking up less space with that transverse bed had only just popped up - it! Far against the norms of servicing that its difficult to imagine Made in the or! That stories like this are not fully kitted out and is supplied with co-ordinating! Clothes rail you can pull down paraffin have gone into history there preorder caravan caravans Group on Facebook you... After approved work has been carried out the 2015 Buccaneer Cruiser thread as well as the 2016 narrower Explorer vans... Vans use a slide-out system for day and night modes kitted out Facebook if you keep buying them they. For a hairdryer, and another USB socket seasons Shimla upholstery, with its peacocks tail pattern, particularly! Main kitchen unit, which is spacious and well equipped passed this time we believe because do. Season, Buccaneers have retained their stylish silver sides, too the mechanism system for day and night modes accept... To have remote-control self-levelling systems in paraffin have gone into history gel coat another USB socket realise... Water ingress and maybe get some sympathy from their customers contains a built-in auto retract auto-level... 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